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Coconut Palms Resort

3.0 star property
Port Vila resort with outdoor pool and restaurant

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Photo gallery for Coconut Palms Resort

Outdoor pool, pool umbrellas, pool loungers
Lobby
Lobby
Lunch and dinner served
Bar (on property)
In the city center, Coconut Palms Resort offers a serene retreat with an inviting breakfast buffet and garden. Unwind by the outdoor pool or explore books in the library. Guests have praised staff for their helpfulness.

Reviews

7.2 out of 10
Good

Popular amenities

  • Airport transfer
  • Bar
  • Pool
  • 24/7 front desk
  • Free breakfast
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Room service
  • Babysitting
  • Airport shuttle
  • 24-hour front desk
  • Garden
  • Library
  • Computer station
  • Front desk safe
  • Snack bar/deli

Feel at home (6)

  • Babysitting (surcharge)
  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • BBQ(s)

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Palm Deluxe Apartment

Palm Deluxe Apartment | In-room safe

Palm Deluxe Apartment

Highlights

Balcony
Air conditioning
Kitchenette
Fridge
TV
Ceiling fan
Hairdryer
Private bathroom
  • 23.0 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Orchid room

Orchid room | In-room safe

Orchid room

Highlights

Air conditioning
TV
Ceiling fan
Private bathroom
Shared/communal kitchen
Daily housekeeping
In-room safe
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Coco Single (Shared Bathroom)

Coco Single (Shared Bathroom) | In-room safe

Coco Single (Shared Bathroom)

Highlights

TV
Fan
Shared/communal kitchen
Daily housekeeping
In-room safe
  • 8 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Orchid room

Superior Orchid room | In-room safe

Superior Orchid room

Highlights

Air conditioning
Fridge
TV
Ceiling fan
Hairdryer
Private bathroom
Microwave
Coffee/tea maker
  • 13 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 1 Queen Bed

View all photos for Hibiscus (Shared Bathroom)

In-room safe

Hibiscus (Shared Bathroom)

Highlights

Furnished balcony
TV
Ceiling fan
Shared/communal kitchen
Daily housekeeping
In-room safe
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About the area

Map
Cornwall Street, P O Box 521, Port Vila, Efate

What's nearby

  • Parliament House - 8 min walk
  • Independence Park - 8 min walk
  • Port Vila Market - 10 min walk
  • Iririki Island - 11 min walk
  • University of the South Pacific - 16 min walk

Getting around

  • Port Vila (VLI-Bauerfield) - 15 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪The Beach Bar - ‬11 min drive
  • ‪Port Vila Central Market - ‬11 min walk
  • ‪Stone Grill - ‬4 min drive
  • ‪Reefers Restaurant & Rum Bar - ‬3 min drive
  • ‪warhorse saloon - ‬3 min drive

About this property

Coconut Palms Resort

Coconut Palms Resort is just 4.3 mi (7 km) from the airport and offers a shuttle (available 24 hours). Guests can take a dip in the outdoor pool or grab a bite to eat at Navara Poolside Cafe, which serves lunch and dinner. Other features include a bar/lounge, a snack bar/deli and a garden.

Languages

English, French

At a glance

DONE

Hotel size

    • 46 units
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: 11:00 PM
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • The property charges 5 per cent for credit card payments
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
    • Babysitting*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Babysitting (surcharge)

What to do

  • Pool table
  • Bike rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Horse riding nearby
  • Kayaking nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby
  • Zip-lining nearby

Working away

  • Meeting room
  • Computer station
  • Conference space (538 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • 4 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Library
  • Television in common areas
  • An outdoor pool

Room amenities

Be entertained

  • 32-inch TV
  • Cable TV channels

Freshen up

  • Soap and shampoo
  • Towels
  • Toilet paper

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Navara Poolside Cafe – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
The Wild Pig – On-site bar.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VUV 3600 per person (return)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 5 per cent

Children & extra beds

  • Babysitting is available for an extra charge
  • Airport shuttle service for children up to age 12 costs VUV 1800

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Also known as

Coconut Palms Port Vila
Coconut Palms Resort Port Vila
Coconut Palms Resort Vanuatu/Port Vila
Coconut Palms Hotel Port Vila
Coconut Palms Resort Vanuatu/Port Vila
Coconut Palms Resort Resort
Coconut Palms Resort Port Vila
Coconut Palms Resort Resort Port Vila

Frequently asked questions

Does Coconut Palms Resort offer free cancellation for a full refund?

Yes, Coconut Palms Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Coconut Palms Resort?

Yes, there's an outdoor pool.

Are pets allowed at Coconut Palms Resort?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Coconut Palms Resort?

Yes, there's free self parking.

Is an airport shuttle service offered by Coconut Palms Resort?

Yes, an airport shuttle is available. The charge is VUV 3600 per person return.

What are the check-in and check-out times at Coconut Palms Resort?

Check-in start time: 2:00 PM; check-in end time: 11:00 PM. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.

What is there to do at Coconut Palms Resort and nearby?

Have fun with activities such as cycling, boat tours and horse riding, and practise your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the resort's other amenities, which include a picnic area and a garden.

Are there restaurants at or near Coconut Palms Resort?

Yes, there's an on-site restaurant, Navara Poolside Cafe.

What's the area around Coconut Palms Resort like?

Coconut Palms Resort is in the heart of Port Vila, a short 8-minute walk from Parliament House and 10 minutes' walk from Port Vila Market.

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Coconut Palms Resort Reviews

Reviews

7.2

Good

7.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

6/10 Good

改善点がまだまだありそう。
シャワーが水しかでない。 シングルルームはファンもエアコンもないので暑い。 wifiが急に使えなくなる。 蚊が多い。 スタッフの皆様は笑顔で素晴らしい方々でした。
ロビー
プール
KENSUKE, 4-night trip

10/10 Exceptional

GROAIU, 1-night trip

6/10 Good

Really felt it wasnt up to Resort Standards in terms of the accomadation, crockery wasnt cleaned, i had to clean it myself before i could the kitchen area inside the room, very outdated rooms in all areas... air con unit was very much ineffective to where it was set in the room.. Way it was advertise was very much misleading when i arrive... breakfast was hugely dissapointing,, breakfast baffet wasnt up to standards esp resort standards, choices was very limited....
Marcel, 8-night trip

4/10 Fair

Pretty disappointing
Pretty disappointing. Although only a 3 star you still expect a clean and reasonably maintained room. Curtains were old and worn with half hooks required and you could see through them in places. Toilet seat held on with wire. Room servicing poor. Didn't bother first day and had to keep asking for clean towels. Kitchen provisions like pots, plates and utensils really poor. Cockroach dish in the kitchen by the fridge was a nice touch! Breakfast buffet selection was poor and usually half empty and had to wait all the time and was boring and bland. Heard from a couple of girls staying there that they hadn't had clean towels for 5 days but didn't want to ask. Overall only real positive things i can say is that the shower was good, good location for short stroll to town and the pool was ok once they got it working on our second day. Think i almost got a smile out of one of the restaurant staff once but could be mistaken. Stayed all over south east asia and islands and this rates right near the bottom. Sorry no photos, wasn't worth my time.
John, 7-night trip

2/10 Poor

Le personnel bien. Hotel a rafraichir piscine sale aucune animation a proposer. Pas adapter avec une poussette.
Carine, 5-night trip

6/10 Good

Reception staff were lovely and helpful. Other customer services were poor. Staff were too busy with their mobiles.
1-night trip

6/10 Good

Not bad, a bit average. But it’s the price you pay. Expect a small problem or two. Wifi only in bar area. You’ll prob have to ask for toiletries, fresh towels etc.. Food in general okay. Pros; Staff quite nice. Decent breaky. Nice pool and surroundings. Best part is it’s a quiet area just out of town and about 7min walk down to town (downhill). (May need a bus back up if you’re unfit (300v(about $4 Aud). If you’re not too fussy, then this place will be nice for you.
2-night trip

6/10 Good

It was within walking distance to the markets and waterfront, but the parties in the street wake you up at 4 am and keep you up until the morning. If you want to experience living in Vanuatu amongst the locals, you'll get it here. You are not provided with hand towels or face cloths or safes in your room for your valuables. This property is quite old and tired. The breakfasts are quite basic. The staff were very friendly.
Michelle, 5-night trip

2/10 Poor

Never again
I was given a room with just one bed when I asked for 2 single bed I was denied. I told the receptionist that online I was given that option. When I asked for ground floor which I would pay I was denied also receptionist was not helpful, he seem like he didn't enjoy his job. No fan in room.
Teresia, 1-night trip

8/10 Very good

The pool was very nice, and it was exceptionally clean. our room (304) was a good size but each room needs to have a table and chairs in it ( we brought up chairs from below and used the bedside table as a table ) it gets really uncomfortable sitting on a bed and trying to do things
7-night trip

6/10 Good

Great service, general breakfast but fewer variety. Close to the downtown. No quilt and the blanket is very uncomfortable. No toothbrush. Good price in the port vila area.
4-night trip

10/10 Exceptional

Was a little bit noise at night as could hear the street noise. Rooms were a bit run down. The staff were really nice and provided free entertainment. Food and pool were excellent.
1-night trip

10/10 Exceptional

Staff were lovely, food lovely, clean and great facilities.
2-night trip

8/10 Very good

Breakfast service was extremely slow. Staff did not know what to do.
1-night trip

2/10 Poor

Very dirty serving of units some days not done I had to ask for my sheets to be changed after seven days one tea towel in 11 days towels holes in no face clotherd and this was the most expensive unit very dirty had to buy paper plates couldn’t use any of there stuff breakfast couldn’t eat cold slip same every day for 11 days positive pool good and grounds well keeped would never stay there again
Ann, 11-night trip

8/10 Very good

Bien
Henri, 2-night trip

10/10 Exceptional

.The hotel is five minutes walking down the hill to the waterfront and shops. It is a walk in town and you will feel right at home walking in Port Vila. safe walking at night also. Wonderful people in Vanuatu.
3-night trip

8/10 Very good

3-night trip

8/10 Very good

8-night trip

8/10 Very good

First up, this isn't 5-star accommodation, but it has a lot going for it. Facilities are fine, ranging from fairly small and basic rooms with bed and tv (separate shower and toilets in Hall) to self-contained with A/C, kitchenette and your own facilities. Meals are pretty good and not to pricey, location is convenient and the staff are very helpful and will do their best to address any concerns or special requests. I've stayed here a couple of times for several weeks and we'll likely again.
16-night trip

10/10 Exceptional

I always enjoy staying at Coconut Palms. A very comfortable and well situated Hotel. Great bar, friendly staff and excellent breakfast.
Stephen, 6-night trip

8/10 Very good

Food was great , basic room facilities but great price and exactly what I needed - airport transfers included- great deal !
1-night trip

8/10 Very good

rooms were clean. however, food service was not so good.
TonyJohn, 2-night trip

4/10 Fair

1-night trip

4/10 Fair

non respect des prestations,notamment les transferts .j'ai du réglé le taxi et l’hôtel ne m'a pas remboursé.Ne pas prendre les chambres en promo .vous risquez de dormir avec un bruit intense du à la pompe .la literie est médiocre.
1-night trip