4/10 Fair
28 Aug 2024
We were really looking forward to our stay at Bloo Bali Hotel, but unfortunately, it fell far short of our expectations. The pictures we saw online were misleading, particularly regarding the room’s lighting and space. We booked a room for four people, but it was cramped with no closet or storage space. The mirrors in the room were warped, making it difficult to use them. To make matters worse, the air vents were leaking ash or dust, which was unsettling.
Housekeeping was another major issue. During our stay, the rooms were not properly cleaned. Housekeeping simply made the beds with the same sheets for our entire stay, and on some days, they didn’t even show up. Towels weren’t replaced, and the old ones were left hanging. They didn’t wipe down tables or take out the trash unless it was literally on the floor and in the way.
The noise was unbearable, with a loud live band playing rock music until 3 AM most nights right across the street. The hotel wasn’t upfront about this or other issues, like the single room key policy and potential extra charges for lost keys or stained sheets.
While the room was fair— meaning no bugs and had hot running water, it didn’t match our expectations. The complimentary iced tea and WiFi were nice, but not enough to make up for the overall experience.
On a brighter note, we did enjoy the location being fairly close to amazing food and Seminyak Beach. The front desk was also very nice, however, this stay wasn’t ideal for what was advertised.
Margeau
Margeau, 7-night trip with friends
Verified Expedia guest review
