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The Square

3.5 star property
Surabaya hotel with full-service spa, connected to a shopping centre

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your current months are December, 2024 and January, 2025.
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January 2025

Photo gallery for The Square

Outdoor pool
Property entrance
Terrace Garden | View from room
Billiards
Outdoor pool

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Airport transfer
  • Pool
  • Spa
  • Gym
  • Free parking
Main amenities
  • Daily housekeeping
  • Restaurants and pool bar
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Room service
  • Room service
  • Coffee shop/cafe
  • 7 meeting rooms
  • Airport shuttle
  • Terrace
Feel at home
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Deluxe Twin Room

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Twin Room

Highlights

Balcony
HDTV
Pillow-top bed
Premium bedding
Private bathroom
Coffee/tea maker
Free bottled water
Electric kettle
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Double Room

Highlights

Balcony
HDTV
Pillow-top bed
Premium bedding
Private bathroom
Coffee/tea maker
Free bottled water
Electric kettle
  • Sleeps 2
  • 1 King Bed

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Best Choice And Homey Studio At The Square Apartment

About the area

Map
Siwalankerto Street 146-148, Surabaya, East Java, 60236

What's nearby

  • Petra Christian University - 3 min walk
  • City of Tomorrow - 4 min drive
  • Royal Plaza Surabaya - 6 min drive
  • Surabaya Zoo - 7 min drive
  • Tunjungan Plaza - 11 min drive

Getting around

  • Surabaya (SUB-Juanda) - 21 min drive
  • Surabaya Gubeng Station - 26 min drive
  • Surabaya Pasar Turi Station - 27 min drive
  • Tandes Station - 34 min drive
  • Kertomenanggal Station - 19 min walk
  • Jemursari Station - 22 min walk
  • Waru Station - 28 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Lounge n Cafe UK Petra - ‬2 min walk
  • ‪Hilda Catering Service & Bakery - ‬1 min walk
  • ‪Warung Merah - ‬3 min walk
  • ‪Bebek Bagong - ‬2 min walk
  • ‪Kantin Padang Pasir - ‬5 min walk

About this property

The Square

The Square puts you within a 15-minute drive of Tunjungan Plaza. Guests can be pampered with massages at the spa and grab a bite to eat at the coffee shop/cafe. Other highlights include an outdoor pool, a poolside bar and a fitness centre.

Languages

English, Indonesian

At a glance

Hotel size

  • 120 rooms
  • Arranged over 17 floors

Arriving/Leaving

  • Check-in start time: 2 PM; check-in end time: midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide a negative Antigen COVID-19 test result
  • Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 24 hours prior to check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Restaurant
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Local/corner shop

What to do

  • Shopping
  • Pool table

Working away

  • 7 meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2010
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • Banquet hall

Accessibility

  • Lift

Room amenities

Be entertained

  • 28-inch LCD TV
  • Premium cable channels

Home comfort

  • Coffee/tea maker
  • Electric kettle
  • Slippers

Sleep well

  • Turndown service
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water
  • Paper towels

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Fees & policies

Refundable deposits

  • Deposit: IDR 295000 per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 70000 for adults and IDR 50000 for children
  • Airport shuttle service is offered for an extra charge of IDR 150000 per vehicle
  • Early check-in can be arranged for an extra charge of IDR 180000 (subject to availability)
  • Late checkout can be arranged for an extra charge of IDR 180000 (subject to availability)

Pool, spa, & gym (if applicable)

  • Children under 14 years old are not allowed in the fitness facility without adult supervision

Policies

Only registered guests are allowed in the guestrooms.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Also known as

Square Apartment Arcade
Square Apartment Arcade Hotel
Square Apartment Arcade Hotel Surabaya
Square Apartment Arcade Surabaya
Square Surabaya Hotel
Square Surabaya
The Square Hotel
The Square Surabaya
The Square Hotel Surabaya
The Square Surabaya Hotel Powered by Archipelago

Frequently asked questions

Is there a pool at The Square?
Yes, there's an outdoor pool.
Are pets allowed at The Square?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The Square?
Yes, there's free self parking.
Is an airport shuttle service offered by The Square?
Yes, an airport shuttle is available. The charge is IDR 150000 per vehicle.
What are the check-in and check-out times at The Square?
Check-in start time: 2 PM; check-in end time: midnight. There's a charge of IDR 180000 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of IDR 180000 (subject to availability).
What is there to do at The Square and nearby?
The Square has a spa and an outdoor pool, as well as a fitness centre and a garden.
Are there restaurants at or near The Square?
Yes, there's an on-site restaurant.
Does The Square have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around The Square like?
The Square is located a short 3-minute walk from Petra Christian University.

The Square Reviews

Reviews

7.8

Good

8.0/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Good

In university are, rooms are occupied by the student and they come and go throughout the day so the elevator is always busy. Lobby is not on ground level and the elevator to the ground level is separated to the one goes to your room. The cleaning staff is very polite and friendly
14-night business trip
Verified Hotels.com guest review

4/10 Fair

2-night trip
Verified Expedia guest review

8/10 Very good

The staff are very helpful.
3-night family trip
Verified Expedia guest review

8/10 Very good

Good calue and clean secure hotel
I had one night here . Feels very safe and very good value . There was a starbucks below which was convenient
Nuriye, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ok stay
It was ok
1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

15-night trip
Verified Wotif guest review

10/10 Exceptional

lesaleh, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel friendly stuff very convenient to all
The hotel great ND the stuff too very convenient to every thing.the price is excellent
lesaleh, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Nice hotel near the airport
Booked this hotel because we wanted somewhere inexpensive near to the airport. This place is a little out of the way, but if you're taking a cab/grab it shouldn't be a big deal. It's also on top of a mall so that's pretty handy. The room's clean enough, and large! The bathroom is a little small, and the shower doesn't have a door so the water kinda gets everywhere. Wifi is inconsistent.
1-night trip
Verified Expedia guest review

4/10 Fair

Mark, 1-night trip
Verified Hotels.com guest review

8/10 Very good

It was great for stay in this hotel but only there is no hair dryer and the water shower is too small
SITI, 2-night romance trip
Verified Hotels.com guest review

8/10 Very good

About 30 minit by taxi to Juanda International Airport but the hotel quite far from city centre, mall and shopping complex
Verified Expedia guest review

8/10 Very good

economical hotel
To start the review, I must evaluate in relation to the price I paid. For the price, I must say, the cleanliness of the hotel still can be improved, esp. the bathroom. Cleaning service should watch the toilet tissue and replenish enough tissue. I was left without tissue on one night. Breakfast was ok. Surrounding: a lot of street food. Overall, it was an OK stay because the hotel is quite economical.
Verified Hotels.com guest review

6/10 Good

Verified Hotels.com guest review

4/10 Fair

Lot of ants
Old facilities, lot of ants inside the room, bad breakfast. But the cost is cheap and staffs were friendly enough.
Verified Hotels.com guest review

10/10 Exceptional

nice hotel at best price
Always perfekt
Verified Hotels.com guest review

8/10 Very good

Nice hotel closed to airport
Near airport, Easily to find food nearby. Room cleanest very good. Price reasonable. The view of the ground floor very nice with fast foods stall and coffee bar
Verified Expedia guest review

10/10 Exceptional

nice stay near university
i stay this hotel after landed at late evening
Verified Hotels.com guest review

6/10 Good

Handily sited accommodation
Hotel is sited pretty handily to the airport and the intercity bus terminus. Not a great selection of dining options and sights in the immediate vicinity. Room quality was OK although would have liked access to the little balcony which seemed to be reserved for the air conditioning unit. But ultimately, it was the extremely helpful front desk staff which sold us on this place. (poor floundering foreigners :) )
Verified Expedia guest review

6/10 Good

Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review

6/10 Good

Verified Hotels.com guest review

4/10 Fair

Not a pleasant experience
Felt like a student dorm than a hotel, most rooms are occupied by students, most staff don't speak any English, no help for tourists. Small bag of laundry cost about $22, staff give you different price codes for transportation service. Very far from the main city centre, costs a lot for transportation service to get to the city.
Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

8/10 Very good

It's not too bad really.
The location, while not situated right smack in the city centre, is charming in its own way. I find joy in food from push cart sellers in the middle of the night, but each to his own stomach. It's also a blessing to have a Starbucks situated just downstairs.
Verified Hotels.com guest review