I am very fond of this holiday inn, I always reserve this hotel when I visit shijiazhuang , and I made numerous reservations for my daughter as well when she has business in the city. It had pleased me all these years. However, this time it disappointed me, on the second day of the stay, there's no water, the hotel gave me a key card for another room to do the clean up, yet, there's no hot water, and the day when I checked out, there's still no hot water, and when I turn on the hot water faucet, the water came out brown. I was hoping the hotel would offer some type of compensation but to no avail. I use holiday inn hotels almost any where I go around the world, this is the first time I encountered the less than satisfactory experience.