Petra Palace Hotel offers a great location, putting you within a 15-minute walk of Petra. Guests indulge in massages, then grab a bite to eat at the restaurant. Other highlights include 2 outdoor pools, a poolside bar and a sauna.
Languages
Arabic, English
At a glance
Hotel size
180 rooms
Arranged over 9 floors
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: midnight
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
Up to 2 children (4 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Free off-site parking nearby
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast each morning 6:30 AM–9:30 AM
Restaurant
Bar/lounge
Poolside bar
Coffee/tea in a common area
Travelling with children
Children stay for free (see details)
Working away
Business centre
Meeting room
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Pool loungers
Facilities
1 building/tower
Built in 1990
Safe-deposit box at front desk
Garden
Terrace
2 outdoor pools
Sauna
Steam room
Banquet hall
Accessibility
Lift
Room amenities
Be entertained
Television
Home comfort
Air conditioning
Minibar
Window screens
Sleep well
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Hairdryer
Towels
Stay connected
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Fees & policies
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.
Also known as
Hotel Petra Palace
Palace Hotel Petra
Petra Palace
Petra Palace Hotel
Petra Palace Hotel Wadi Musa
Petra Palace Wadi Musa
Petra Palace Hotel Jordan/Petra - Wadi Musa
Petra Palace Hotel Hotel
Petra Palace Hotel Wadi Musa
Petra Palace Hotel Hotel Wadi Musa
Frequently asked questions
Does Petra Palace Hotel offer free cancellation for a full refund?
Yes, Petra Palace Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Petra Palace Hotel?
Yes, there are 2 outdoor pools.
Are pets allowed at Petra Palace Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Petra Palace Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Petra Palace Hotel?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon.
What is there to do at Petra Palace Hotel and nearby?
Petra Palace Hotel has 2 outdoor pools and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Petra Palace Hotel?
Yes, there's an on-site restaurant.
What's the area around Petra Palace Hotel like?
Petra Palace Hotel is a short 13-minute walk from Petra and 6 minutes' walk from Petra Visitor Center.
Petra Palace Hotel Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2/10
Cleanliness
7.6/10
Staff & service
6.8/10
Amenities
6.4/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
10/10 Exceptional
4 Jan 2024
Well suited for a visit to Petra
Greg
Greg, 3-night trip
Verified Expedia guest review
6/10 Good
16 Nov 2023
Verified traveller
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 Jun 2023
Excellent
Excellent hotel, great location and the staff were great
Had bad storage both before and after Petra, and even though we checked out, let us have a shower after Petra and moving on
Excellent
Peter
Peter, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
4 Apr 2023
Mary
Mary, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 Mar 2023
Friendly service from greeting to departure. The building is kind of old but everything was very nice. Comfortable beds and good shower/bathrooms. Breakfast was very good before beginning a day at Petra.
Matthew
Matthew, 1-night trip with friends
Verified Expedia guest review
8/10 Very good
28 Dec 2022
Very nice property a bit on the older side. Could use some updates but very decent. Close to the entrance of Petra
Arvind
Verified Expedia guest review
8/10 Very good
10 Oct 2022
Location is great, staff helpful, rooms good but breakfast was mediocre, a lot of bread, buffet was just ok. I would stay again for all the right reasons.
Mary
Mary, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
7 Oct 2022
Jose
Jose, 1-night trip
Verified Expedia guest review
8/10 Very good
1 Oct 2022
Great location. Bed in bad condition.
Cesar
Cesar, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
22 Sep 2022
Petra with pool
Walking distance to the jett bus drop off, walking distance to stores, restaurants and Petra itself is a 8 min walk away. There is a pool which is nice, very cold though but nice.
Steven
Steven, 3-night trip
Verified Hotels.com guest review
4/10 Fair
13 Mar 2020
No customer service and the hotel needs a refurbish. No room sound proofing and bathrooms towels are most likely 20 years old.
ADRIAN
ADRIAN, 1-night trip
Verified Hotels.com guest review
6/10 Good
4 Mar 2020
The only reason to stay there is that is so close to visitors center
Freideriki
Freideriki, 2-night trip with friends
Verified Hotels.com guest review
4/10 Fair
27 Feb 2020
Verified traveller
1-night trip
Verified Expedia guest review
6/10 Good
28 Jan 2020
Teresa
Teresa, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
18 Jan 2020
Igor
Igor, 3-night trip
Verified Hotels.com guest review
8/10 Very good
5 Jan 2020
Great petra location!
Family trip to Petra. 3 kids ages 8 10 and 12. And they accommodated us in aquad room. 2 full beds and couch that converted into bed. Excellent location 3 minute walk to Petra. Great restaurant my mother's recipe 2 blocks away. Hotel staff is veryi nice and friendly! Hotel is clean but tired. Caters to the petra crowd. The free breakfast wad great to get us through the day and onto visiting petra.
Verified traveller
1-night family trip
Verified Hotels.com guest review
4/10 Fair
4 Dec 2019
Outdated, dirty, dingy.
Nafisa
Nafisa, 1-night family trip
Verified Hotels.com guest review
6/10 Good
18 Nov 2019
David
David, 3-night trip
Verified Hotels.com guest review
8/10 Very good
14 Nov 2019
Big room and booked last minute for 3 people. The room had a really bad odor to it and not sure if it was the bathroom or just the room itself. It smelled like sewer gas.
Workd
Workd, 1-night family trip
Verified Expedia guest review
6/10 Good
13 Nov 2019
Actually it was good, mot the best.
But better than the rest in Petra.
A little bit old.
No soap in the Bathroom we had to ask for it.
So good breakfast, great staff.
Louie
Louie, 2-night family trip
Verified Expedia guest review
6/10 Good
13 Nov 2019
Location very good.
Property very tired looking. Strong smell of toilets/drains. Over priced.
Verified traveller
2-night romance trip
Verified Expedia guest review
8/10 Very good
12 Nov 2019
Roland
Roland, 1-night trip
Verified Hotels.com guest review
8/10 Very good
11 Nov 2019
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
8 Nov 2019
Good central location, close to shops, restaurants and the entrance to Petra. The hotel has two swimming pools (very cold water though when I visited in November) and its own pub serving draft beer and spirits. The hotel staff were welcoming and helpful and sorted me a ticket for the Petra by Night event that evening. The hotel has a parking garage but I was directed to park my hire car on a piece of land on the other side of the culvert. All-in-all a very good hotel.
Verified traveller
1-night trip
Verified Expedia guest review
8/10 Very good
16 Oct 2019
Ask for a 3rd floor room opening on to the pool - Cold but fantastic after a day spent walking to/from/around Petra!. Set up for Coach parties so we ate a little way up the road at Palm Court Restaurant & Cafe - absolutely fantastic owner/chef/host Jeff will teach you everything there is to know about Jordanian cooking...