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G Eleven Hotel

3.0 star property
Hotel with outdoor pool, near Royal Palace

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for G Eleven Hotel

Outdoor pool, pool umbrellas, pool loungers
Front of property
Hallway
Premium bedding, minibar, in-room safe, individually decorated
View from property

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Airport transfer
    Airport transfer
  • Pool
    Pool
  • Free breakfast
    Free breakfast
  • Free parking
    Free parking
  • Air conditioning
    Air conditioning
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Room service
  • Babysitting
  • Business centre
  • Airport shuttle
  • Area shuttle
  • Shopping centre shuttle
  • Ferry terminal shuttle
  • Limo/town car service
  • Terrace
For families
  • Children stay free
  • Babysitting (surcharge)
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Double Room

Premium bedding, minibar, in-room safe, individually decorated

Superior Double Room

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
HDTV
Premium bedding
Private bathroom
Shower/bath combination
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Double Room

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
HDTV
Premium bedding
Designer toiletries
Private bathroom
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Solo Traveler Room

Premium bedding, minibar, in-room safe, individually decorated

Solo Traveler Room

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
HDTV
Premium bedding
Designer toiletries
Private bathroom
  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Triple Room

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Triple Room

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
HDTV
Premium bedding
Designer toiletries
Private bathroom
  • 25 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for Deluxe Twin Room

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Twin Room

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
HDTV
Premium bedding
Designer toiletries
Private bathroom
  • 20 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

About the area

Map
G11 Street 184, Behind Royal Palace, and National Museum, Khan Daun Penh, Phnom Penh, 12206

What's nearby

  • Royal Palace - 1 min walk - 0.1 km
  • National Museum of Cambodia - 5 min walk - 0.5 km
  • Central Market - 15 min walk - 1.3 km
  • Phnom Penh Night Market - 19 min walk - 1.7 km
  • NagaWorld Casino - 2 min drive - 2.1 km

Getting around

  • Phnom Penh (PNH-Phnom Penh Intl.) - 30 min drive
  • Phnom Penh Railway Station - 24 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Restaurants

  • ‪BROWN Coffee and Bakery Pencil - ‬5 min walk
  • ‪The Happy Damrei Board Game Cafe - ‬5 min walk
  • ‪Sony Side Up Guesthouse & Restaurant - ‬5 min walk
  • ‪Le Deli Bistro Gourmet - ‬5 min walk
  • ‪KFC (Chaktomuk) - ‬3 min walk

About this property

G Eleven Hotel

G Eleven Hotel offers a great location, putting you within a short 10-minute walk of Royal Palace and Riverside. The restaurant is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. Also, this hotel is a short five-minute drive from NagaWorld Casino.

Languages

English, Khmer

At a glance

Hotel size

  • 38 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in start time: 2 PM; check-in end time: 11 PM
  • Express check-in available
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • One child (10 years old and younger) stays free when occupying the parent or guardian's room using existing bedding, but may not be eligible for free breakfast
  • No cots (infant beds)
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Motorcycle parking on site only
  • Free on-site self-parking

Transfers

  • Airport shuttle*
  • Ferry terminal shuttle*

Off-site

  • Area shuttle*
  • Shopping centre shuttle*

Property amenities

Food and drink

  • Free continental breakfast each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Babysitting (surcharge)

What to do

  • Bike rentals nearby
  • Ecotours nearby
  • Boat tours nearby

Working away

  • Business centre
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2012
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • An outdoor pool

Accessibility

  • Wheelchair-accessible path of travel

Room amenities

Be entertained

  • 24-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Premium bedding

What to enjoy

  • In-room massage
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Local area shuttle and shopping centre shuttle services are offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Children under 11 years old are not allowed in the swimming pool without adult supervision
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property accepts credit cards.

Also known as

Eleven G
Eleven Hotel
G Eleven
G Eleven Hotel
G Eleven Hotel Phnom Penh
G Eleven Phnom Penh
G Eleven Hotel Hotel
G Eleven Hotel Phnom Penh
G Eleven Hotel Hotel Phnom Penh

Frequently asked questions

Does G Eleven Hotel offer free cancellation for a full refund?
Yes, G Eleven Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at G Eleven Hotel?
Yes, there's an outdoor pool.
Are pets allowed at G Eleven Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at G Eleven Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by G Eleven Hotel?
Yes, an airport shuttle is available.
What are the check-in and check-out times at G Eleven Hotel?
Check-in start time: 2 PM; check-in end time: 11 PM. Check-out time is noon. Express check-in is available.
Is there an on-site casino at G Eleven Hotel?
No, this hotel doesn't have a casino, but NagaWorld Casino (2-min drive) is nearby.
What is there to do at G Eleven Hotel and nearby?
Have fun with nearby activities such as cycling and boat tours. Additional recreation nearby includes ecotours. G Eleven Hotel also has an outdoor pool.
Are there restaurants at or near G Eleven Hotel?
Yes, there's an on-site restaurant.
What's the area around G Eleven Hotel like?
G Eleven Hotel is in Phnom Penh City Centre, a short 1-minute walk from Royal Palace and 7 minutes' walk from Riverside.

G Eleven Hotel Reviews

Reviews

7.0

Good

7.2/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Very good

Susannah Amy, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

David, 4-night family trip
Verified Hotels.com guest review

6/10 Good

Rooms required maintenance. No toilet seat. Safe not secured. Shower head not functioning
4-night trip with friends
Verified Wotif guest review

2/10 Poor

The building and room is very run down and grungy looking. The customer service was poor-upon arriving they gave us the key and left us to find our own way to the room, no directions, very little Care for customers and the site. The walls of the room look like they haven’t been painted in twenty years. The lighting in room was very dim, hallway doors and balcony doors have large gaps. Weak ac in the room. Weak wifi at best. Bed was okay. Breakfast was gross and inefficient-one lady with a hot plate trying to fry eggs for 20+ people...and she looks very unhappy to be there, as did other staff. There were two neighbor dogs that barked for hours during the early hours of the morning and we couldn’t shut down the noise level bc of the leaks around the door and open cement brink style windows in the bathroom. We asked for the front desk to help us make a local call (all other places did this as a courtesy for guests)...the manager told us we could only use his phone for 50 cents a minute. The front desk was not helpful or welcoming. This hotel felt very gettho like...but was a higher mid range price. We prepaid non refundable on line for two days-got out as soon as we could. Central Location initially got us there-close to palace and river and has a small pool... not ever going back and would not recommend the place.
Canadian, 2-night trip
Verified Expedia guest review

6/10 Good

Helpful staff
The hotel is situated a short walk away from the palace, about 5 minutes. The building itself is very nice but, it's not as well maintained. The rooms can use a fesh coat of paint and the sheets are stained and the shower was not separated from the toilet and the drainage was poor so every time I showered I ended up in a pool of water. Not pleasant. However, the rooms are big and the staff are wonderful. They are very helpful and cheery and friendly.
Claudia, 4-night trip
Verified Hotels.com guest review

4/10 Fair

Gone down hill
This hotel has gone down hill since I was here a few years back. What a shame was such a nice place
jk, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great hotel at a convenient location
The location is great - near many eateries and very near to the top POIs in Phnom Penh. The staff were friendly. The wifi was a bit flaky.
Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

6/10 Good

Ok hotel with its pool as a selling point
The room was big but after staying across de rd for nearly the same price I was expecting a bit more. Loved the big balcony tho, loads of privacy. Breakfast was minimalistic, internet on the 4th floor was intermitent. No elevators. You get what you pay for.
Verified Expedia guest review

8/10 Very good

Good hotel but...
The only "but" it would be that this hotel doesn't own a lift, so, if you are in one of the top floors, it could be a quite challenging.
Verified Hotels.com guest review

6/10 Good

Stay 4 nights - paid 5!!
Return visit to this pretty good hotel. After many previous visits Nice pool, clean rooms, and a free (forgettable) breakfast. Missed 1st night of 2 - 1 night reservations, due to flight being very late. Sent cancellation email to ask to apply the funds for a future night. Email returned unread. Repeated request, upon checkout, and was stonewalled. So: Pay 5 nights get only 4. May not return. I am a frequent visitor to PNH and may be looking for a new hotel for future visits.
Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

4/10 Fair

Below par
Hotel is poorly run. Building isn't that old but seems much older. It needs some basic maintainance like a new coat of paint. WiFi very unpredictable and patchy. Breakfast take it or leave it.
Verified Hotels.com guest review

8/10 Very good

Good place
I always stay here while in Phnom Penh. Good staff and nice pool. Convenient.
Verified Hotels.com guest review

4/10 Fair

Budget conscious
Sheets not changed in 5 nights, pool good, bath quite dirty we had to clean it, no kettle for coffee, omelette breakfast fine, general state of hotel run down and not clean beyond front foyer, staff friendly and helpful, noisy busy street can avoid if not in front room, air con not working moved to another room but this is common problem at budget hotels.
Verified Expedia guest review

10/10 Exceptional

Verified Hotels.com guest review

4/10 Fair

Basic Hotel
Very basic hotel in Phnom Penh that is close to place and water front.. room was clean, good internet access but bed was rock hard and only one small pillow. ask for another but they didn't have any spares. Pool was small but clean. No lift service to the four floors of hotel. breakfast extremely basic. fried egg or omelette with toast. Staff were helpful with booking of transport but overall expensive for what is offered.
Verified Hotels.com guest review

4/10 Fair

Going down hill.
I stayed here for over a month several years ago and found it a good enough place. But this trip I move out after a couple of days. Tired of things not working and tired of the demotivated staff. I don't know who owns this place but they need to reinvest some of their profits back into the business.
Verified Hotels.com guest review

8/10 Very good

G Eleven
Really enjoyed this hotel, I,ll definitely return
Verified Hotels.com guest review

8/10 Very good

Comfortable and easy going.
No problems, friendly staff, comfortable bed, room had a fridge and flat screen so all was good. Nice balcony too.
Verified Hotels.com guest review

6/10 Good

Met our needs
In our short stay the hotel met our needs. We had a strange room with a gigantic bed though. We could have slept 4 or 5 people in that bed. The A/C could have been stronger, but was adequate. The pool was nice to cool off in. The hotel was in walking distance of the palace and theater as well as many shops.
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel
Nice hotel, helpful personnel, good value for money, highly recommend it.
Verified Hotels.com guest review

6/10 Good

acceptable
Ok staff fine Shower / bathroom not good floor wet all the time from rubbish hand held shower on short hose over a corner bath that moves Had to move twice as door to balcony dont lock and easy access from other rooms Breakfast not great but ok and can except after other hotels Pool not very clean green around steps
Verified Hotels.com guest review

6/10 Good

Staff did not seem to be into being helpful!
I get there after a 7 1/2 hour bus ride, tired ready to crash. It's 3pm, they check me in and my hands are full. The girl reaches over to help and grabs my pillow! Really, my pillow! And when she brings me to my room it's slept in from the last guest, dirty and I say, the rooms not clean. Oh she says and doesn't explain anything just leaves. So I go wait in the lobby for 30 min and still no one says anything, I finally go check and they had cleaned it! It just seemed like I was not a guest but someone that they didn't want to help.
Verified Expedia guest review

6/10 Good

Good position
Lovely staff. Had two different rooms both were faulty. Eg one aircon hardly worked at all no safe had to unplug fridge for power outlet The other air good ,safe etc. but no kettle with the complimentary coffee. Overall having a pool, close to king palace riverside etc smiling staff. Will stay there again
Verified Expedia guest review