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Hotel Casa San Agustin

4.5 star property
Luxury hotel with spa, near Bocagrande Beach

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Photo gallery for Hotel Casa San Agustin

32-inch flat-screen TV with premium TV channels, TV, DVD player
Breakfast, lunch, dinner served; Latin American cuisine, garden views
Outdoor pool, pool loungers
Terrace/patio
2 bars/lounges, poolside bar
Experience historic Cartagena at Hotel Casa San Agustin. Unwind with a rooftop view, explore the garden and library or enjoy Latin American cuisine at Alma restaurant. With free in-room WiFi, sun loungers by the pool and attentive staff who provide helpful concierge services.
VIP Access

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Bar
  • Pool
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Steam room
  • Free use of bicycles
  • Pool bar
  • 24-hour room service
  • Massage/treatment rooms
  • Babysitting
  • Airport shuttle

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Premium TV channels
  • Garden
  • Terrace
The current price is 13.664.248 ₫
13.664.248 ₫ total
includes taxes & fees
31 Mar - 1 Apr

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room

Frette Italian sheets, premium bedding, pillow-top beds, free minibar

Deluxe Room

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Pillow-top bed
Ceiling fan
Blackout curtains
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Prestige)

Frette Italian sheets, premium bedding, pillow-top beds, free minibar

Suite (Prestige)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
  • 170 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Premium Suite

Premium Suite | Frette Italian sheets, premium bedding, pillow-top beds, free minibar

Premium Suite

Highlights

Private outdoor hot tub
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Separate bedroom
Ceiling fan
  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (del Virrey)

Frette Italian sheets, premium bedding, pillow-top beds, free minibar

Suite (del Virrey)

Highlights

Separate dining area
Separate sitting area
Private outdoor hot tub
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
  • 184 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Junior Suite

Frette Italian sheets, premium bedding, pillow-top beds, free minibar

Junior Suite

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Separate bedroom
Ceiling fan
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

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Terrace/patio

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  • Pool
  • Free breakfast
  • Spa
  • Airport transfer
9.6 out of 10, Exceptional, (1005)
Bastión Luxury Hotel

About the area

Map
Centro Calle de la Universidad No.36-44, Cartagena, Bolivar, 130001

What's nearby

  • Clock Tower - 3 min walk - 0.3 km
  • Bolivar Square - 5 min walk - 0.4 km
  • Walls of Cartagena - 5 min walk - 0.5 km
  • Cartagena de Indias Convention Center - 9 min walk - 0.8 km
  • San Felipe de Barajas Castle - 2 min drive - 1.8 km

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.) - 16 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Restaurante Candé - ‬2 min walk
  • ‪Pezetarian - ‬2 min walk
  • ‪San Valentín Restaurante - Bar - ‬2 min walk
  • ‪Amaretto - ‬2 min walk
  • ‪La Esquina del pan de Bono - ‬1 min walk

About this property

Hotel Casa San Agustin

Located just 3.3 mi (5.4 km) from the airport, Hotel Casa San Agustin offers a shuttle (available 24 hours). You can visit the spa to indulge in massages, facials or manicures and pedicures, and Latin American cuisine is served at Alma, which is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool and a rooftop terrace. Fellow travellers say great things about the helpful staff.

Languages

English, Spanish
VISIBILITY

At a glance

Hotel size

    • 30 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • At check-in, guests must provide a record of full COVID-19 vaccination
    • COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 2 days prior to check-in

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding, but may not be eligible for free breakfast
    • Parents must have child's birth certificate and photo ID*
    • Babysitting*

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • No on-site parking

Transfers

    • Airport shuttle on request (available 24 hours a day)*

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 6:30 AM–10:30 AM
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Coffee/tea in a common area
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Babysitting (surcharge)
  • Children's menu

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bike hire
  • Pool loungers

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Library
  • Television in common areas
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Colonial architecture

Accessibility

  • Lift

Room amenities

Be entertained

  • IPod docking station
  • DVD player
  • 32-inch flat-screen TV
  • Premium TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free stocked minibar
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage

Freshen up

  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
STAR_OUTLINE

Special features

Spa

Aurum Spa has 3 treatment rooms. Services include facials and manicures and pedicures. The spa is equipped with a hot tub.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Dining

Alma – Overlooking the garden, this fine-dining restaurant specialises in Latin American cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required.

Awards and affiliations

Hotel Casa San Agustin is listed in the 2020 Condé Nast Traveller Gold List of the world's best places to stay and the 2021 Travel + Leisure 500.
The property is a member of the Leading Hotels of the World.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Optional extras

  • Airport shuttle service is offered for an extra charge of COP 110000 per vehicle (return)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for COP 290000.0 per night
  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pool, spa, & gym (if applicable)

  • Guests under 12 years old are not allowed in the spa
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a smoke detector on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Casa San Agustin
Casa San Agustin Cartagena
Casa San Agustin Hotel
Hotel Casa San Agustin
Hotel Casa San Agustin Cartagena
Hotel Casa San Agustin Hotel
Hotel Casa San Agustin Cartagena
Hotel Casa San Agustin Hotel Cartagena

Frequently asked questions

Does Hotel Casa San Agustin offer free cancellation for a full refund?

Yes, Hotel Casa San Agustin does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Casa San Agustin?

Yes, there's an outdoor pool.

Are pets allowed at Hotel Casa San Agustin?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Casa San Agustin?

Sorry, there's no on-site parking at Hotel Casa San Agustin.

Is an airport shuttle service offered by Hotel Casa San Agustin?

Yes, an airport shuttle is available. The charge is COP 110000 per vehicle return.

What are the check-in and check-out times at Hotel Casa San Agustin?

Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.

Is there an on-site casino at Hotel Casa San Agustin?

No, this hotel doesn't have a casino, but Rio Cartagena Casino (7-min drive) is nearby.

What is there to do at Hotel Casa San Agustin and nearby?

Have fun during the warmer months with activities such as cycling. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Hotel Casa San Agustin also has 2 bars and a steam room, as well as spa services and a garden.

Are there restaurants at or near Hotel Casa San Agustin?

Yes, Alma offers al fresco dining, Latin American cuisine and garden views.

What's the area around Hotel Casa San Agustin like?

Hotel Casa San Agustin is in Cartagena Walled City, a short 3-minute walk from Clock Tower and 5 minutes' walk from Walls of Cartagena.

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Hotel Casa San Agustin Reviews

Reviews

9.8

Exceptional

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Great place to stay very convenient
Kevin, 3-night trip

10/10 Exceptional

Thumbs up
This was one of the nicest properties I’ve stayed. Service was impeccable, the general ambience is incredibly relaxing, the rooms are spacious and comfortable. Staff are super helpful.
Kevin, 2-night trip

10/10 Exceptional

Exceptional accommodations, environs, professional courteous staff. Truly A property.
Michael, 3-night trip

10/10 Exceptional

Loved the delicious breakfast, great location, friendly staff. We also appreciated the old historic property and free waters provided throughout the property. Hope to return someday soon.
Stephanie, 2-night trip

10/10 Exceptional

Excellent staff, especially the concierge, David. Clean, safe, and super hospitality. Once you stay there, you will be back each time when you visit Cartagena.
Rene, 5-night trip

10/10 Exceptional

Beautiful and excellent and attentive service
Gabriel, 3-night trip

10/10 Exceptional

My wife and I recent stay at the hotel was nothing short of spectacular. The attention to service (maid, concierge, bellman) was outstanding and we’re looking to coming back soon!
christine, 4-night trip

10/10 Exceptional

Would recommend and definitely would come back. Great service, great food and great location.
Ling, 2-night trip

10/10 Exceptional

The hotel was lovely. The location was great and the service was impeccable
Luba, 1-night trip

10/10 Exceptional

The property was lovely and was everything you expect within the walled city. The staff I will say truly made our trip. They exceeded expectations! 5 stars This is indeed a Leading Hotel!
Kristin, 3-night trip

10/10 Exceptional

Loved our stay! Staff was amazing and the food was amazing! Cannot wait to return
Tracey Lane, 4-night trip

10/10 Exceptional

A true oasis in a busy and chaotic Cartagena. All amenities were top notch. Gorgeous pool, amazing food and incredible attention to every little detail. Also all the staff of the hotel was exceptional. I would definitely stay at this boutique hotel again. I travel quite a bit and this was my very favorite hotel ever. The only regret I had was not having every meal at the hotel restaurant. Every other restaurant we tried didn’t come close.
Natalia, 3-night trip

10/10 Exceptional

Excellent location! Amazing staff ! Great experience! Very clean
Sara, 4-night trip

10/10 Exceptional

Excellent hotel overall
Jorge, 1-night trip

10/10 Exceptional

Great property and staff!
Hristiana B, 5-night trip

10/10 Exceptional

Excellent
eduardo, 2-night trip

10/10 Exceptional

Beautiful property well located great food and above and beyond service
Santiago, 3-night trip

10/10 Exceptional

Memorable stay. Great location.
steve, 4-night trip

10/10 Exceptional

Thanks for everyrhing
Rodrigo, 1-night trip

10/10 Exceptional

Great location, gorgeous historic building, attentive and helpful staff
Emily, 2-night trip

10/10 Exceptional

Nice boutique hotel, with excellent service (however it seems that they are way over staffed). Walking distances to shops and restaurants
Rene, 4-night trip

10/10 Exceptional

Best hotel in Cartegena!
Our stay was amazing - perhaps our favorite hotel in all of the Americas!
Emily, 5-night trip

10/10 Exceptional

Simply the best boutique hotel experience!!
young, 3-night trip

10/10 Exceptional

This is an excellent hotel… nothing is too much trouble and the food is excellent, including the breakfast!
Stephen, 3-night trip

10/10 Exceptional

Very unique, 5-star, located in the mids of old town.
Ismir, 1-night trip