Taoyuan International Airport (TPE) - 98 min drive
Suaoxin Station - 4 min drive
Suao Xinma Station - 4 min drive
Suao Station - 11 min walk
Free local area shuttle
Free train station pickup
Airport shuttle (surcharge)
Free train station drop-off
Free bus station shuttle
Restaurants
鳳鳴蘇澳羊羹本舖 - 8 min walk
耳東小館 - 3 min walk
正好鮮肉小籠包 - 7 min walk
永豐活海鮮餐廳 - 13 min walk
新建利冰店 - 13 min walk
About this property
RSL Cold & Hot Springs Resort Suao
Bring the kids when you stay at RSL Cold & Hot Springs Resort Suao in Suao and they can enjoy the free kids' club. You can visit the spa to be pampered with massages, facials or aromatherapy, and Snack Bar, one of 3 restaurants, serves lunch and dinner. Other highlights at this Baroque resort include an indoor pool, an outdoor pool and a bar/lounge. Fellow travellers like the overall property condition.
Languages
Chinese (Mandarin), English, Japanese
At a glance
Hotel size
152 units
Arranged over 12 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Express check-out available
Minimum check-in age – 18
Check-out time is 11:00 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property provides shuttle service to Luo Dong Transfer Station daily. Contact the property in advance to reserve the seats.
This property’s pool will be available 07:00~22:00 everyday from April to October and 08:00~22:00 everyday from November to March.
Due to cleaning, this property's pool will close at 12:00-15:00 everyday.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Supervised childcare*
Free children's club
Pets
Pets stay for free (2 total)
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Free on-site motorhome/coach/lorry parking
Wheelchair-accessible parking and van parking on site
On-site parking is limited
Electric vehicle charging point on site
Height restrictions apply for on-site parking
Transfers
Airport shuttle*
Free train station shuttle from 11:00 AM to 9:00 PM*
Free bus station shuttle
Off-site
Free area shuttle within 6 kilometres
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 8:00 AM–10:30 AM
3 restaurants
Bar/lounge
Snack bar/deli
Travelling with children
Children stay for free (see details)
Free children's club
Children's pool
Free local shuttle
Playground
Supervised childcare (surcharge)
Children's menu
What to do
Hot springs
Shopping
Beach nearby
Ecotours nearby
Hiking/biking trails nearby
Kayaking nearby
Scuba-diving nearby
Working away
Business centre
6 meeting rooms
Computer station
Conference centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Free bike hire
Bike storage
Pool loungers
Pool umbrellas
Facilities
4 buildings/towers
Built in 2009
ATM/banking
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Fitness centre
An outdoor pool
An indoor pool
Arcade/games room
Bike parking
Full-service spa
Sauna
Massage/treatment rooms
Steam room
At least 80% of food locally sourced
Vegan dining options
Vegetarian dining options
Locally owned and organised tours and activities
At least 80% of lighting from LEDs
Comprehensive recycling policy
Lockers available
Banquet hall
Baroque architecture
Accessibility
Wheelchair-accessible bathroom dressing table
Braille/raised signage
Lift
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Handrails in hallways
Wheelchairs available on site
Portable shower seat
Lowered plug sockets in bathroom
Grab bar near toilet
Grab bar in shower
Bathroom emergency pull cord
Visual fire alarm
Doorbell and phone notifications
Step-free path to entrance
Room amenities
Be entertained
45-inch LCD TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Espresso maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout curtains
Soundproofed rooms
Premium bedding
Pillow-top mattress
Freshen up
Private bathroom
Spring water bath
Separate bath and shower
Rainfall shower heads
Bidet
Designer toiletries
Hairdryer
Towels
Toothbrush and toothpaste
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
In-room safe
Energy-saving switches
LED light bulbs
Guidebooks/recommendations
Restaurant dining guide
Special features
Spa
The on-site spa has 4 treatment rooms, including rooms for couples. Services include facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. There are 10 hot springs open between 7:00 AM and 11:00 PM.
Dining
Snack Bar – Overlooking the pool, this café serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately TWD 4180 to 4180 for adults and TWD 2750 to 2750 for children
Airport shuttle service is offered for an extra charge
Children & extra beds
Supervised childcare is available for an extra charge
Parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 3:00 PM to 10:00 PM
Guests under 10 years old are not allowed in the fitness facility, and guests under 10 years old are only allowed in the fitness facility with adult supervision
Hot springs access available from 7:00 AM to 11:00 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a first aid kit and outdoor lighting on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 24365486
Also known as
RSL Cold & Hot Springs Resort
RSL Cold & Hot Springs Resort Suao
RSL Cold Hot Springs
RSL Cold Hot Springs Suao
RSL Cold Hot Springs Resort Suao
RSL Cold Hot Springs Resort
Rsl Cold & Hot Springs Suao
RSL Cold Hot Springs Resort Suao
RSL Cold & Hot Springs Resort Suao Suao
RSL Cold & Hot Springs Resort Suao Resort
RSL Cold & Hot Springs Resort Suao Resort Suao
Frequently asked questions
Does RSL Cold & Hot Springs Resort Suao offer free cancellation for a full refund?
Yes, RSL Cold & Hot Springs Resort Suao does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at RSL Cold & Hot Springs Resort Suao?
Yes, there's an indoor pool, an outdoor pool and a children's pool. Guests have pool access from 3:00 PM to 10:00 PM.
Are pets allowed at RSL Cold & Hot Springs Resort Suao?
Yes, pets stay for free, with a limit of 2 total.
Is parking offered on site at RSL Cold & Hot Springs Resort Suao?
Yes, there's free self parking. Parking spaces may be limited. Free motorhome/bus/lorry parking and electric car charging are available.
Is an airport shuttle service offered by RSL Cold & Hot Springs Resort Suao?
Yes, an airport shuttle is available.
What are the check-in and check-out times at RSL Cold & Hot Springs Resort Suao?
Check-in start time: 3:00 PM; check-in end time: 9:00 PM. Check-out time is 11:00 AM. Express check-out is available.
What is there to do at RSL Cold & Hot Springs Resort Suao and nearby?
Have fun during the warmer months with activities such as cycling. Additional recreation on-site includes hot springs. Enjoy treatments at the spa and relax in the indoor and outdoor pools. RSL Cold & Hot Springs Resort Suao also has a sauna, a steam room and an arcade, as well as a picnic area and a garden.
Are there restaurants at or near RSL Cold & Hot Springs Resort Suao?
Yes, there are 3 on-site restaurants, featuring pool views.
Does RSL Cold & Hot Springs Resort Suao have rooms with private hot tubs?
Yes, each room has a spring water bath.
What's the area around RSL Cold & Hot Springs Resort Suao like?
RSL Cold & Hot Springs Resort Suao is in the heart of Suao, a short 5-minute walk from Suao Cold Springs.
RSL Cold & Hot Springs Resort Suao Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
17 Nov 2024
Amazing Stay
An absolutely stunning resort. The food was amazing and the staff were incredible. We lined the cold and hot springs and the variety of pools for use.
I like the in-room hot spring and SPA. They also have very friendly and nice staff. I would have enjoyed the time more if the food in the restaurant could have been better!
Yoren
Yoren, 2-night trip
Verified Expedia guest review
8/10 Very good
28 Aug 2022
Chia Huang
Chia Huang, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
21 Aug 2022
yen cheng
yen cheng, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 Jul 2022
CHIH TSUNG
CHIH TSUNG, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 Feb 2022
Shih Yi
Shih Yi, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 Dec 2021
Yuan-Yu
Yuan-Yu, 1-night trip
Verified Hotels.com guest review
8/10 Very good
26 Dec 2021
Yu Xi
Yu Xi, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 Dec 2021
yikuan
yikuan, 2-night trip
Verified Hotels.com guest review
6/10 Good
30 Nov 2021
Verified traveller
1-night trip
Verified Hotels.com guest review
2/10 Poor
21 Nov 2021
KUEIFEN
KUEIFEN, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 Nov 2021
Ahmet Berkant
Ahmet Berkant, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 Oct 2021
Stephen
Stephen, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 Sep 2021
An amazing hotel
the staff was very friendly ,the Hot and cold bath was amazing, hope we can make it again Soon.