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Santiago Guesthouse Kyoto

2.0 star property
Central guesthouse with restaurant, connected to a shopping centre, near Kiyomizu Temple

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your current months are December, 2024 and January, 2025.
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January 2025

Photo gallery for Santiago Guesthouse Kyoto

Café
Living area
In-room safe, free WiFi, bed sheets
Reception
Shared kitchen

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Laundry facilities
  • Non-smoking
  • Air conditioning
  • Free WiFi
  • Restaurant

Main amenities (11)

  • Restaurants and bar/lounge
  • Breakfast available
  • Coffee shop/cafe
  • Air conditioning
  • Computer station
  • Front desk safe
  • Self-serve laundry
  • Free newspapers in the lobby
  • Luggage storage
  • Limited hour front desk
  • Tour/ticket assistance

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Shared Female Only Dormitory Room (for 1 Bed - 12 Beds Room)

Shared Female Only Dormitory Room (for 1 Bed - 12 Beds Room) | In-room safe, free WiFi, bed sheets

Shared Female Only Dormitory Room (for 1 Bed - 12 Beds Room)

Highlights

Air conditioning
Bidet
In-room safe
  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for Shared Mix Dormitory Room (for 1 Bed - 12 Beds Room)

In-room safe, free WiFi, bed sheets

Shared Mix Dormitory Room (for 1 Bed - 12 Beds Room)

Highlights

Air conditioning
Bidet
In-room safe
  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for Bed In Bunk 12-Bed Female Dormitory

In-room safe, free WiFi, bed sheets

Bed In Bunk 12-Bed Female Dormitory

  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for Bed In Bunk 12-Bed Mixed Dormitory

In-room safe, free WiFi, bed sheets

Bed In Bunk 12-Bed Mixed Dormitory

  • Sleeps 1
  • 1 Single Bunk Bed

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Reception

Tsukimi Hotel

Free WiFi
Air conditioning
Laundry facilities
9.2 out of 10, Wonderful, (134)
Tsukimi Hotel

About the area

Map
6-503, Gojohashi-higashi, Higashiyama-ku, Kyoto, Kyoto, 605-0846

What's nearby

  • Kiyomizu Temple - 9 min walk
  • Yasaka Shrine - 12 min walk
  • Kawaramachi Street - 13 min walk
  • Kyoto Tower - 3 min drive
  • Nishiki Market - 4 min drive

Getting around

  • Osaka (ITM-Itami) - 53 min drive
  • Osaka (KIX-Kansai Intl.) - 91 min drive
  • Kiyomizu-gojo Station - 9 min walk
  • Shichijo Station - 14 min walk
  • Gion-shijo Station - 18 min walk
  • Gojo Station - 18 min walk
  • Tofukuji Station - 22 min walk
  • Higashiyama Station - 23 min walk

Restaurants

  • ‪十六代権太夫 - ‬1 min walk
  • ‪龍門本店 - ‬4 min walk
  • ‪前田珈琲高台寺店 - ‬4 min walk
  • ‪市川屋珈琲 - ‬3 min walk
  • ‪ゆば泉 - ‬4 min walk

About this property

Santiago Guesthouse Kyoto

When you stay at Santiago Guesthouse Kyoto, you'll be within a 15-minute walk of Kiyomizu Temple and Yasaka Shrine. For a bite to eat, guests can visit Santiago Cafe, which serves breakfast, lunch and dinner. Also, Kawaramachi Street and Heian Shrine are a short five-minute drive away.

Languages

English, Japanese

At a glance

Hotel size

  • 48 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 4 PM; check-in end time: 9 PM
  • Contactless check-in and check-out are available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 4:00 PM - 9:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 8 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop

Working away

  • Computer station

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in reception
  • Luggage storage

Facilities

  • Safe-deposit box at front desk

Room amenities

Home comfort

  • Air conditioning
  • Slippers

Sleep well

  • Bed sheets provided

Freshen up

  • Shared bathroom
  • Bidet
  • Towels

Stay connected

  • Free WiFi

More

  • In-room safe

Special features

Dining

Santiago Cafe – This café serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A city tax may be collected at the property. The city tax ranges from JPY 200–1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Continental breakfast is offered for an extra charge of approximately JPY 500 per person

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.

Also known as

Kyoto Santiago
Kyoto Santiago Guesthouse
Santiago Guesthouse
Santiago Guesthouse Hostel
Santiago Guesthouse Hostel Kyoto
Santiago Guesthouse Kyoto
Santiago Kyoto
Santiago Guesthouse Kyoto House
Santiago Guesthouse House
Santiago Kyoto Kyoto
Santiago Guesthouse Kyoto Kyoto
Santiago Guesthouse Kyoto Guesthouse
Santiago Guesthouse Kyoto Guesthouse Kyoto

Frequently asked questions

Does Santiago Guesthouse Kyoto offer free cancellation for a full refund?
Yes, Santiago Guesthouse Kyoto does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Santiago Guesthouse Kyoto?
Sorry, pets aren't allowed.
Is parking offered on site at Santiago Guesthouse Kyoto?
Sorry, there's no on-site parking at Santiago Guesthouse Kyoto.
What are the check-in and check-out times at Santiago Guesthouse Kyoto?
Check-in start time: 4 PM; check-in end time: 9 PM. Check-out time is 11 AM. Contactless social distancing and check-out are available.
Are there restaurants at or near Santiago Guesthouse Kyoto?
Yes, there's an on-site restaurant, Santiago Cafe.
What's the area around Santiago Guesthouse Kyoto like?
Santiago Guesthouse Kyoto is in Higashiyama Ward, a short 9-minute walk from Kiyomizu-gojo Station and 9 minutes' walk from Kiyomizu Temple.

Santiago Guesthouse Kyoto Reviews

Reviews

8.2

Very good

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Good

insufficient room survice
I could not find a shee for upper one.
ETSUSAKU, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Maile, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Kyojuro, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Stephan, 2-night trip
Verified Expedia guest review

8/10 Very good

I know is not directly related to the staff but directly to the guest that stay there but some of the share spaces were a little dirty... I think the administration should put more rules about to clean each space you use and create consciousness that there are other people than you. I another thing is that the administration should make maintenance to the showers and the shoes area... But other that that, was a great experience, the staff is super nice, also the beds and the first floor is also good. With wonderful location to move around.
Maria, 4-night trip
Verified Expedia guest review

10/10 Exceptional

SUNGYOO, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Eui, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Takashi, 1-night trip
Verified Hotels.com guest review

6/10 Good

Men in women's room at night
Common area on 2f smells of stale body odour. Male staff came into the "women only" bedroom at 7pm (a time that I don't think staff should be in bedrooms..) to close the curtains?? Surely us women are capable of moving some fabric? What made this worse was that the curtain was right next to my bed, where I get dressed. I didn't appreciate an unexpected man reaching round the side of my bed to close the curtain.
Hannah, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Location is definitely the strong point of this guesthouse. Staff was also very good. Some minor improvements would be better cleanliness and softer mattresses.
Kalle, 4-night trip
Verified Ebookers guest review

8/10 Very good

Isamu, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Beds are terrible. Entire second floor smells like BO. It’s worth it for a day or 2 if you are trying to save money and make friends. But the beds and smells are just too much at some point. A lot of younger people to meet -best part. But quite uncomfortable after two nights.
Verified Expedia guest review

6/10 Good

Naoyuki, 2-night trip
Verified Expedia guest review

8/10 Very good

The beds in this capsule hotel are really big and comfy. The only thing that I would recommend to them is the provision of wet sanitizing tissue to clean the toilet sitting before use. It is a public restroom so sanitation must be a priority. Apart from that I will recommend it to friends and travellers on the go.
Epie, 1-night trip
Verified Expedia guest review

2/10 Poor

You get what you paid for. Not sure what to expect. I stayed in many capsule hotels and guesthouses but this one is probably my least favorite. My bunk was next to the window (and i mean NEXT to the window), it’s basically my wall covered with a curtain. Very tight space to get into my bunk that they put me in. Since my bunk was next to the window, during daytime it is like a sauna in my bunk. Lucky it’s winter time so during nighttime it is actually cool and tolerable. There was a fan that i was using but somebody took it away or hid it. Dont know why as it’s not their bunk that is steaming hot. I cant say for other bunks but my mattress was so overused that there was no cushion or padding at all. I can feel my body touching the bunk board. I better off sleeping on the ground. It really aches my body. Pillow wasn’t the best, was hard and felt like sleeping on a beanbag but worst. Single toilets are shared between floors. Common area was okay, have a fridge but its always full with other people’s stuff so i recommend just buy a bento from a konbini. Microwave, electric tea kettle and single stove burner is available. Shower is good, multiple single showers for privacy. Check-in was horrible, no one was there. Waited for 3 hours just to have someone to show up for work and then again the person look like any other guests who is staying at the guesthouse so i cant even tell. Didn’t even acknowledge my existence even though. Guesthouse is on busy and main traffic so it is noisy.
Bee, 3-night trip
Verified Expedia guest review

8/10 Very good

SHI YAO, 2-night trip
Verified Expedia guest review

10/10 Exceptional

First, let me begin by saying that this is a guesthouse with shared living/sleeping areas (meaning shared showers, own bunk bed but in a shared room etc) so if you're looking for privacy don't book a hostel. There is no elevator so be prepared to carry your luggage up 3-4 flights of narrow stairs. There is a small locker provided where you can set your own code; it's only big enough to keep shoes and valuables in. It's a small sleeping area so getting into your luggage is a bit of a hassle.The outside area is a bit noisy since it's right beside the street, for those sleeping beside the window this might be a nuisance. If you're a side sleeper, the mattress was a little thin but this might just be common of hostels and possibly Japan. 1F common area is very open with a wide space to lay out and relax. 2F is where the kitchen, dining area, shower room, and sinks are so this floor can get a bit stuffy and hot. All this being said, this was the best time I've had in Kyoto, I've met many people and had many connections that I was a bit sad to leave. The staff is very helpful, I've accidentally reset my locker code multiple times and while not related to me I've witnessed them do their best to make the guests' stay more enjoyable. Thanks Santiago, hope to see you again!
Leslie, 5-night trip
Verified Expedia guest review

8/10 Very good

Hiromi, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Matthew, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Lucia, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Aarao, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Madison, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Thanks for another excellent stay, and thanks to the hard working staff Hope to see you again next year
Wentian, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Thanks for another comfortable stay in between cycling trips
Wentian, 1-night trip
Verified Expedia guest review

10/10 Exceptional

great value for money, always a pleasure to stay here
Wentian, 3-night trip
Verified Expedia guest review