Do not bother staying here. There are so many accommodation options. Pricing is in line with other 4 and 5 star properties, however the pictures are misleading and property is in poor condition. Service is average.
- We arrived late at night and they couldnt find our reservation
- We were checked into a room in a lower category that what we'd booked. After seeing the room and challenging it they went to change it
- The room was very worn out and run down. Dirty floors, damaged furniture. The bathroom was a disgrace. I've never seen anything like it. The toilet seat was heavily soiled with all sorts of stains and a terrible smell.
- Bed linen soiled
- Communal areas were dirty, food on the floor in the outdoor and indoor dining areas. Looked liked they'd been there for ages. Given the obvious lack of cleanliness and hygiene we were afraid to eat the breakfast as we doubted the kitchen hygiene
- After a late flight we got into our room around 4am. We didnt sleep or use the facilities because of the poor conditions, and left the hotel before 9am.