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Palms Tulum Luxury Hotel

2.5 star property
Boutique hotel with outdoor pool, near Tulum Mayan Ruins

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Palms Tulum Luxury Hotel

Outdoor pool, pool loungers
Exterior
Property entrance
Lobby sitting area
Interior

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Airport transfer
    Airport transfer
  • Pool
    Pool
  • Non-smoking
    Non-smoking
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Free WiFi
    Free WiFi
Main amenities
  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • Free use of bicycles
  • Beach towels
  • Airport shuttle
  • Beach shuttle
  • Air conditioning
  • Garden
  • Multilingual staff
  • Concierge services
For families
  • Children stay free
  • Free cots/infant beds
  • Kitchenette
  • Private bathroom
  • Separate bedroom
  • Separate dining area

Room options

Available filters for rooms
Showing 1 of 1 room

View all photos for Deluxe Apartment

1 bedroom, down duvets, in-room safe, individually decorated

Deluxe Apartment

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchenette
  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

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9.6 out of 10, Exceptional, (76)
The price is 4.489.038 ₫
5.499.746 ₫ total
includes taxes & fees
27 Nov - 28 Nov
Siwa Tulum Unique Hotel & Spa

About the area

Map
Escorpion street and Andromeda street, Tulum, QROO, 77780

What's nearby

  • Tulum National Park - 17 min walk - 1.5 km
  • Gran Cenote - 4 min drive - 4.0 km
  • Tulum Mayan Ruins - 4 min drive - 2.9 km
  • Playa Ruinas - 11 min drive - 3.1 km
  • Playa Paraiso - 18 min drive - 5.6 km

Getting around

  • Tulum Intl. Airport (TQO) - 44 min drive
  • Airport shuttle (surcharge)
  • Beach shuttle (surcharge)

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪Tacos y tortas el tio - ‬4 min walk
  • ‪La Coqueta - ‬3 min walk
  • ‪Boston’s Tulum - ‬5 min walk
  • ‪Azul Cafe - ‬3 min walk

About this property

Palms Tulum Luxury Hotel

When you stay at Palms Tulum Luxury Hotel, you'll be a short five-minute drive from Tulum Mayan Ruins and Tulum National Park. Guests can take a dip in the outdoor pool, and freebies such as WiFi and self-parking are added perks. Free bike rentals and a garden are offered, and in-room conveniences at this boutique hotel include fridges and microwaves.

Languages

English, Italian, Spanish

At a glance

Hotel size

  • 9 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: 5:30 PM
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • The property charges 4 per cent for credit card payments
  • Guests must contact the property in advance for check-in instructions and smart lock details; access will be through a private entrance
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 3 children (8 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Beach shuttle*

Other information

  • Smoke-free property

Property amenities

Travelling with children

  • Children stay for free (see details)

What to do

  • Beach shuttle (surcharge)
  • Beach nearby
  • Golf lessons nearby

Services

  • Concierge services
  • Multilingual staff
  • Beach shuttle (surcharge)
  • Free bike hire
  • Beach towels
  • Pool loungers

Facilities

  • 2 buildings/towers
  • Built in 2013
  • Garden
  • An outdoor pool

Room amenities

Be entertained

  • 32-inch LED TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Dressing gowns

Sleep well

  • Down duvet
  • Blackout curtains
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Furnished balcony
  • Individually furnished and decorated
  • Separate dining area
  • Separate living room

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi

Food and drink

  • Full-sized fridge/freezer
  • Microwave
  • Kitchenette
  • Stovetop
  • Cookware, dishes and utensils

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Cleaning fee: MXN 700 per accommodation, per stay

Optional extras

  • Airport shuttle service is offered for an extra charge of MXN 2520 per vehicle (one-way)
  • Beach shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 4 per cent

Children & extra beds

  • Rollaway beds are available for MXN 500 per night

Policies

This property does not have lifts.
This property accepts credit cards, debit cards and cash.

Also known as

Palms Hotel Tulum
Palms Luxury
Palms Luxury Hotel
Palms Luxury Hotel Tulum
Palms Tulum
Palms Tulum Hotel
Palms Tulum Luxury
Palms Tulum Luxury Hotel
Tulum Luxury
Tulum Luxury Hotel
Palms Luxury Condo Hotel
Palms Tulum Condo
Palms Tulum Luxury Hotel Hotel
Palms Tulum Luxury Hotel Tulum
Palms Tulum Luxury Hotel Hotel Tulum

Frequently asked questions

Is there a pool at Palms Tulum Luxury Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Palms Tulum Luxury Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Palms Tulum Luxury Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by Palms Tulum Luxury Hotel?
Yes, an airport shuttle is available. The charge is MXN 2520 per vehicle one-way.
What are the check-in and check-out times at Palms Tulum Luxury Hotel?
Check-in start time: 3:00 PM; check-in end time: 5:30 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Palms Tulum Luxury Hotel and nearby?
Have fun during the warmer months with activities such as cycling. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.
Does Palms Tulum Luxury Hotel have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a stovetop, a fridge and a microwave.
Does Palms Tulum Luxury Hotel have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Palms Tulum Luxury Hotel like?
Palms Tulum Luxury Hotel is in Tulum City Center, a short 17-minute walk from Tulum National Park and 11 minutes' walk from Dos Aguas Park.

Palms Tulum Luxury Hotel Reviews

Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Very good

Management was great in getting me settled in an providing instruction an directions on where I wanted to go. The hotel was clean an spacious. Only bad the internet an tv was down my last day there.
4-night trip
Verified Travelocity guest review

10/10 Exceptional

Wow what amazing staff, also spoke great English. We felt like we kind of had the best of two hotels with this because of the quick walk to the breakfast at another location. Also when our pool was being cleaned they would send us to the other hotel so we never had to wait. Huge room and very clean! Everyday!
3-night romance trip
Verified Orbitz guest review

10/10 Exceptional

We liked that the Front Desk Clerks were all very knowledgeable and super helpful with anything that we needed, from advice on cool things to do, tips on what types of transportation to use, and recommendations on good places to eat around town.
4-night romance trip
Verified Expedia guest review

8/10 Very good

Apartment was lovely and cool before turning the air conditioning on. They had bikes we could use. Laundry place just around the corner. Beach a few kms away. Only downside was the shower didn’t have a curtain of any sort so the water went everywhere
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

A beautiful place for stay in Tulum, clean, everything was in good conditions. I recommend so much.
2-night romance trip
Verified Expedia guest review

8/10 Very good

7-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Orbitz guest review

10/10 Exceptional

2-night trip
Verified Orbitz guest review

10/10 Exceptional

4-night trip
Verified Expedia guest review

10/10 Exceptional

Marcus, 3-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

4-night trip
Verified Expedia guest review

10/10 Exceptional

Palms is the best
Fantastic experience with Palms. Grate stuff, everyone’s did a grate job! Thank you guys
Marija, 12-night romance trip
Verified Hotels.com guest review

8/10 Very good

No WiFi in room. Only in lobby which was very humid and very hot. Had to walk to another hotel for included breakfast.
8-night trip
Verified Expedia guest review

10/10 Exceptional

10-night trip
Verified Orbitz guest review

10/10 Exceptional

Very pleasant and helpful, accommodating staff; wonderful place, extremely spacious and comfortable, clean, with all desirable amenities, perfect location. Highly recommendable.
2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Perfect little oasis in town. Super warm and welcoming staff - thank you! Within biking distance of the Tulum Ruins, the beach and the Gran Cenote.
Tanya, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

8/10 Very good

The staff was nice and the place was clean. Would go back!
Tee, 3-night romance trip
Verified Orbitz guest review

10/10 Exceptional

Clean Condo Hotel in Tulum
Very nice Condo Hotel, the room is clean, the staff is nice and very helpful. They rent you a bicycle without a cost and you can go to the beach, Mayan ruin etc in it. A++++!
Yosuke, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Great location close to the main avenue in the city center and very close to the bike routes that lead to the beach and the ruins. Free use of beach towels and bikes are also a great plus! Staff has excellent recommendations for restaurants and beach clubs to suit your preferences. Staff was welcoming and extremely friendly and helpful! I would definitely recommend a stay here.
Grecia, 5-night family trip
Verified Expedia guest review

8/10 Very good

5-night trip
Verified Expedia guest review

10/10 Exceptional

loved this place!!very friendly and welvoming staff who are all happy and want to help in every way possible...very large room..more like a condo where yu can cook.separte bedroom....very nice...loved the location, ..enjoyed the breakfast and the bikes that came with it..would definitely stay again
5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Peaceful and clean
Had a great stay at Palms Tulum, condo was extremely clean, staff was friendly and helpful, security was provided at night and bicycles available for use (free). Condo is centerally locates in town and about 2 miles (20 min bike ride) to beaches and Grand Cenote. Would recommend Palms Tulum, only con was WiFi was intermittent on the 3rd floor condo, but worked great poolside.
Simon, 4-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Rooms were clean and beautiful. Service was spectacular. Only thing is the internet signal is very weak, and the pool is really small.
4-night romance trip
Verified Expedia guest review