No.76, Jalan A.S Mansor, Georgetown, George Town, Penang, 10050
What's nearby
KOMTAR - 13 min walk
Penang Times Square - 16 min walk
Gurney Drive - 19 min walk
Swettenham Pier Cruise Terminal - 3 min drive
Gurney Plaza - 5 min drive
Getting around
Penang (PEN-Penang Intl.) - 28 min drive
Penang Sentral - 30 min drive
Tasek Gelugor Station - 51 min drive
Airport shuttle (surcharge)
Restaurants
Restoran Nasi Padang, Hotel International - 2 min walk
Roots Dessert Bar - 1 min walk
Fook Cheow's Koay Teow Th'ng 福钊茶室 粿條湯 - 3 min walk
Pepper Salt Restaurant - 3 min walk
敦隆餐室 - 3 min walk
About this property
Museum Hotel
When you stay at Museum Hotel, you'll be a short five-minute drive from KOMTAR and Gurney Drive. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Other highlights at this boutique hotel include a children's pool, a terrace and a garden.
Languages
Chinese (Mandarin), English, Japanese, Malay
At a glance
Hotel size
29 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in time starts at 2:00 PM
Contactless check-in and check-out are available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 8:00 AM–10:30 AM
Restaurant
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
Travelling with children
Children stay for free (see details)
Children's pool
Working away
Meeting rooms
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Terrace
Victorian architecture
Accessibility
Lift
Grab bar near toilet
Room amenities
Be entertained
32-inch LCD TV
Satellite TV channels
Home comfort
Air conditioning
Ceiling fan
Coffee/tea maker
Sleep well
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Bath or shower
Rainfall shower heads
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Free newspapers
Free WiFi
Phone
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Fees & policies
Refundable deposits
Deposit: MYR 100 per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: MYR 2.00 per accommodation, per night
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately MYR 24 for adults and MYR 20 for children
Airport shuttle service is offered for an extra charge of MYR 60 per vehicle (one way)
Early check-in can be arranged for an extra charge (subject to availability)
Late checkout can be arranged for an extra charge (subject to availability)
Policies
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Please note: The Quadruple Room is a duplex. The sleeping area is accessible only by stairs.
Also known as
Museum Hotel Penang
Museum Penang
Museum Hotel George Town
Museum Hotel Penang/George Town
Museum Hotel Hotel
Museum Hotel George Town
Museum Hotel Hotel George Town
Frequently asked questions
Does Museum Hotel offer free cancellation for a full refund?
Yes, Museum Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Museum Hotel?
Yes, there's a children's pool.
Are pets allowed at Museum Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Museum Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by Museum Hotel?
Yes, an airport shuttle is available. The charge is MYR 60 per vehicle one way.
What are the check-in and check-out times at Museum Hotel?
You can check in starting at 2:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Museum Hotel and nearby?
Museum Hotel has a garden.
Are there restaurants at or near Museum Hotel?
Yes, there's an on-site restaurant.
What's the area around Museum Hotel like?
Museum Hotel is in Downtown George Town, a short 13-minute walk from KOMTAR and 19 minutes' walk from Gurney Drive.
Museum Hotel Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.4/10
Staff & service
8.0/10
Amenities
8.4/10
Property conditions & facilities
Reviews
6/10 Good
3 Jan 2021
TV astro not working.
Too early knocking noise at 6 am morning.!!!
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
7 Oct 2020
The ambiance is really nostalgic and the room was beautiful. Breakfast is amazing!
Be
Be, 1-night family trip
Verified Expedia guest review
8/10 Very good
2 Oct 2020
Mohd Annuar Mohd Saleh
Mohd Annuar Mohd Saleh, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
1 Sep 2020
Good ambience
Verified traveller
2-night family trip
Verified Hotels.com guest review
6/10 Good
28 Jul 2020
Vasuki
Vasuki, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 Jul 2020
The exterior and interior are retro, clean, beautiful and so cute.
afrorakda
afrorakda, 2-night trip
Verified Expedia guest review
8/10 Very good
15 Jul 2020
Strategically located, quaint little hotel with a lot of charm. Very clean and comfortable. Would stay here again.
Verified traveller
1-night trip with friends
Verified Expedia guest review
8/10 Very good
12 Jul 2020
Good
Was good. All the antique concepts. It's bring back to childhood memories.
chandran
chandran, 1-night trip
Verified Hotels.com guest review
2/10 Poor
5 Jul 2020
Promises, Promises
I knew I had a problem when there was no parking when I arrived. Evidently, management does not check the plate numbers, so local F&B establishments take advantage; hence no parking in the PM despite 40% occupancy. Chose the hotel for "ample parking" despite its location, but there is parking available only in the mornings and evenings, so not easy to use the car to go out for lunch or shopping. Must stay out until the evening. Then, no internet on my PC in the room on 4 routers. Managed a connection with no bars (just the dot) to send off a couple of lengthy emails at one spot in the lobby. No images. Cell phone got a "dot only" connection in the room, 1 bar on the cell. Used the cell. Some other guests were using portable routers. Young staff was friendly but generally not knowledgeable beyond key tourist spots and therefore not helpful. Took a while to find a cafe with free wifi as most are closed during RMCO. Lots of promises, no action. At checkout: "Internet is working fine. No one is having any problems." Not! Several fruit flies in the room. At least a Mozzy, too, as woke up with three hives. Another guest was complaining of a dysfunctional toilet, though mine was fine. Such a shame - the physical plant is rustic but charming. Will not be returning any time soon.
Verified traveller
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 Mar 2020
i really love the place
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
2 Mar 2020
From the cheerful welcome with a towel to wash your hands and a nice smooth lemongrass drink, to the amazing employees, we didn’t want to leave. Reveena, one of the front desk clerks, is the most delightful young lady and truly is an asset to the hotel. We had a complication with losing a phone and she worked hard to help us get it back, even stayed past her duty time. We are forever grateful to her. Our King suite was absolutely breathtaking and we couldn’t get enough of the friendly cats that are part of the hotel staff. ❤️
Michele
Michele, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
1 Mar 2020
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
28 Feb 2020
Beautiful Heritage hotel.
Comfortable room.
Well kept.
Lovely front desk staff. Very Helpful and always smiling!
Lots of good food options within a few minutes walk.
Easy to walk to all the sights.
Bathroom a bit dated.
The pool should not be advertised as such. You can really only dip your feet.
Verified traveller
4-night family trip
Verified Orbitz guest review
8/10 Very good
27 Feb 2020
Wendy Anne
Wendy Anne, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
24 Feb 2020
Place was well maintained culturally and very clean. Rooms are on the smaller side but overall a good stay.
Verified traveller
2-night romance trip
Verified Expedia guest review
10/10 Exceptional
14 Feb 2020
Walking distance to shops and restaurants. Easy access to bus. Be aware some bus drivers don't stop for whatever reason. I have 4 buses passed me and other tourists. I mean they act like they don't see you standing there with your hand waving them down. It is a problem for the foreign people who lives there as well but they say they report but nothing was done.
Kay
Kay, 3-night trip
Verified Expedia guest review
4/10 Fair
7 Feb 2020
A lot of mosquitos and I ended up with bug bites all over my body.
Verified traveller
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 Jan 2020
Very good hotel ..👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍
Adwa
Adwa, 2-night family trip
Verified Expedia guest review
8/10 Very good
20 Jan 2020
Regular rooms are rather small and dark and face a wall, though they have nice furnishings. As do all the public areas. The breakfast hot offerings were served tepid because the plates had been arranged in advance. Solution is to order the muesli. The pool was a delightful bonus for chilling after a long hot day. The staff were gracious and helpful. Our sink and shower did not drain very well. Nor did the sink in the room of a friend. We were moved one night to one of the rooms on the street side because of the drainage problems which had lots of light and room, and was absolutely lovely but would surely have cost twice the price had we had to pay for it. The hotel is a nice quiet location with easy access to nearby restaurants. Another bonus was the roof deck with a lovely view over the city.
NLF
NLF, 3-night romance trip
Verified Expedia guest review
8/10 Very good
13 Jan 2020
Extraordinary Stay here!!
Rooms are clean and cosy with antique-styled renovation. What's more important is the hotel staff are super firendly. Ryan-the one who works at the front desk is super warm and professional.
Verified traveller
3-night trip
Verified Hotels.com guest review
8/10 Very good
6 Jan 2020
Quaint hotel
Room was a bit small but service was good. Staff were helpful and warm.
Karen
Karen, 2-night trip with friends
Verified Hotels.com guest review
8/10 Very good
4 Jan 2020
The staff is very friendly and the breakfast though a bit limited in choice, is lovely. Housekeeping needs to be improved though.
Verified traveller
3-night family trip
Verified Expedia guest review
10/10 Exceptional
30 Dec 2019
Beautiful and historic place to stay!
This is a beautiful and historic place to stay. I would happily go back and stay a week or more!