Shama is delightful and clearly aims to please. She is friendly and helpful and clearly tries very hard to please her guests and make their stay pleasant.
HOWEVER … the property itself needs a fair bit of work to feel more holiday let and less flop house, in my opinion.
The rooms are quite compact and very dated.The flooring needs replacing. The bed was unbearably uncomfortable (the mattress desperately needs to be replaced) and the pillows smelled so bad we couldn’t use them. We left a day early. Some of the electrical outlets didn’t work (although there were at least several to choose from)
The location is decent at one road back from the main beachside strip. It’s a shame, ‘though, that the pool side of the property faces onto the street that is ostensibly the back alleyway of the commercial buildings on the strip - the view is the back of the buildings, garbage cans, air conditioning units and driveways. A few palm trees along the property line would help enormously. The security door into the garage from the road didn’t work, so it was always being left open and didn’t feel safe.
Bathroom needs updating. Wish it wasn’t through the kitchen.
The kitchen has all the basics but should be regularly checked as the pots & pans had been completely destroyed & needed replacing. The tile grouting makes it hard to wipe down the backsplash next to the stovetop. And the vent light didn’t work.