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Fallen Angel

4.5 star property
Luxury hotel with restaurant, near Plaza de Armas

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Fallen Angel

Breakfast, lunch, dinner served; Fusion cuisine, al fresco dining
Suite | Living room | Flat-screen TV, iPod dock
Courtyard
Front of property – evening/night
Interior entrance

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Free parking
  • Gym
  • Bar
  • Airport transfer
  • Free breakfast
  • Connecting rooms available
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Fitness centre
  • Room service
  • Babysitting
  • Business centre
  • Airport shuttle
  • Shopping centre shuttle
  • Train station pick-up service
  • Limo/town car service
  • Terrace
  • 24-hour front desk
For families
  • Children stay free
  • Babysitting (surcharge)
  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate dining area

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Double Room

Double Room | Room amenity

Double Room

Highlights

Separate dining area
Individually furnished
Individually decorated
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Memory foam bed
Premium bedding
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Suite

Suite | Living room | Flat-screen TV, iPod dock

Suite

Highlights

Separate dining area
Individually furnished
Individually decorated
Fireplace
Connecting rooms available
Kitchenette
Fridge
Flat-screen TV
  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

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JW Marriott El Convento Cusco

Pool
Free breakfast
Spa
Internet access
9.6 out of 10, Exceptional, (1001)
The price is 6.261.192 ₫
7.938.479 ₫ total
includes taxes & fees
5 Jan - 6 Jan 2025
JW Marriott El Convento Cusco

About the area

Map
Plazoleta Nazarenas 221, Cusco, Cusco, 8002

What's nearby

  • Cusco Cathedral - 1 min walk
  • Twelve Angled Stone - 2 min walk
  • Plaza de Armas - 3 min walk
  • Coricancha - 8 min walk
  • San Pedro Market - 12 min walk

Getting around

  • Cusco (CUZ-Alejandro Velasco Astete Intl.) - 17 min drive
  • San Pedro Station - 14 min walk
  • Cusco Wanchaq Station - 17 min walk
  • Poroy Station - 31 min drive
  • Airport shuttle (surcharge)
  • Train station pickup (surcharge)
  • Shopping centre shuttle (surcharge)

Restaurants

  • ‪Papachos - ‬3 min walk
  • ‪Cicciolina - ‬2 min walk
  • ‪Nuna Raymi - ‬2 min walk
  • ‪Kion - ‬2 min walk
  • ‪La Bodega 138 - ‬2 min walk

About this property

Fallen Angel

Fallen Angel is only 3.5 mi (5.6 km) from the airport and offers a shuttle. Guests can indulge in massages and enjoy Fusion cuisine at Fallen Angel, which is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include a bar/lounge, a fitness centre and a terrace.

Languages

Dutch, English, French, German, Italian, Japanese, Portuguese, Spanish

At a glance

Hotel size

  • 5 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: noon; check-in end time: 11 PM
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free on-site self-parking
  • Free off-site parking nearby; booking required

Transfers

  • Airport shuttle*
  • Train station pickup*

Off-site

  • Shopping centre shuttle*

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Free continental breakfast each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Free daily reception
  • Room service (limited hours)

Working away

  • Business centre
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1617
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Fireplace in reception
  • Fitness centre

Room amenities

Be entertained

  • IPod docking station
  • Flat-screen television
  • Cable TV channels

Home comfort

  • Minibar

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Premium bedding
  • Memory-foam mattress
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage
  • Individually furnished and decorated
  • Separate dining area
  • Separate living room

Freshen up

  • Private bathroom
  • Bath or shower
  • Rainfall shower heads
  • Designer toiletries
  • Hairdryer (on request)

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Fallen Angel – This restaurant specialises in Fusion cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travellers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

Optional extras

  • Dial-up internet access is available in guestrooms for an extra charge
  • Airport shuttle service is offered for an extra charge
  • Shopping centre shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for an additional charge
  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
Property Registration Number 10238337688

Also known as

Fallen Angel Cusco
Fallen Angel Hotel
Fallen Angel Hotel Cusco
Fallen Angel Hotel
Fallen Angel Cusco
Fallen Angel Hotel Cusco

Frequently asked questions

Are pets allowed at Fallen Angel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Fallen Angel?
Yes, there's free self parking.
Is an airport shuttle service offered by Fallen Angel?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Fallen Angel?
Check-in start time: noon; check-in end time: 11 PM. Check-out time is 10 AM.
What is there to do at Fallen Angel and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Fallen Angel?
Yes, Fallen Angel offers al fresco dining and Fusion cuisine.
What's the area around Fallen Angel like?
Fallen Angel is a short 3-minute walk from Plaza de Armas and 5 minutes' walk from Santa Catalina Convent.

Fallen Angel Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

10/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Exceptional

We LOVED this crazy, eclectic, unique place. Victor was awesome, very helpful and spoke excellent English. He gave us tips on how to make the most of our shopping time. The breakfast was amazing!
Leah, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

What in incredible fun and interesting place to stay. Victor treated us so well and was such a gracious host on so many levels. The staff was easy to work with, the food was incredible. The other comments about water pressure are accurate, but the staff was upfront about them when we first arrived so we were able to plan around it. The staff made arrangements to pick us up at the airport and drop us off at the end of our stay. They held our luggage while we trekked for 5 days and we’re one of the most serviceable and accommodating hotel staff we have ever dealt with. Excellent service. Thanks Victor for all you did to help make our 20th wedding anniversary an incredible one!
Mike&Cindy, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

Fabulous place to stay. Great staff, terrific location, very close to city square and other areas of interest. rooms are simply amazing, but the showers are a bit crap.
richardandjohn, 1-night trip
Verified Wotif guest review

8/10 Very good

We arrived to find that there was a water issue in the suite. (No hot water at certain times of the day and no water pressure at others.) the manager, I believe, did not seem to grasp (or care) that this was an issue. However, the problem was resolved by the next day and Cesar provided us with the most wonderful breakfasts we could imagine and he was a delight to talk to. We also received wonderful service from Carlo. Thank you - we can’t wait to go back!
Nancy, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing
Unique hotel with interesting artwork through out. Breakfast and dinner are more than excellent. Service is amazing. I’d return without hesitation.
Verified Hotels.com guest review

4/10 Fair

Great restaurant, terrible hotel
On arrival you are wooed by the excentric nature of the decorations of the property, ( the owner had a large collection of kitch artworks which he used to decorate both restaurant and hotel) . It works in the restaurant, which has also excellent food, it fails miserably in the the hotel rooms. Especially as the staff have no concept whatsoever of running house keeping or making rooms workable Heating in rooms are non existing or extremely dangerous ( open oil fires WITH no ventilation) average room temperature 5 degrees Celsius at night), Shower mixers were broken Down, broken 1950’s fridge ( great for decoration but useless as an appliance) Most dangerous for guests are the stairs leading to the bedrooms, which literally a death trap (uneven stair risers on a winding stairs, which would be in most countries illegal). Expedia should check their liability in promoting this place as a hotel!!!
ludo, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Fantastic Hotel
Stayed at the Fallen Angel for two nights before heading off to do the Inca trail and one night after the trek. Fantastic location at the heart of Cusco, incredible property with interesting, unique rooms and great restaurant and bar. Best of all was the service - incredible staff who looked after us so well and made our stay unforgettable.
Steve, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Wonderfully quirky hotel with amazing staff
My wife and I spent a total of 6 nights at Fallen Angel during our Peru honeymoon, and we loved the place. Before we even arrived, they became the first hotel that's ever proactively messaged me on Expedia - asking if we needed anything, such as coordinating transportation to the hotel. We spent five nights in the yellow room, which had a loft and a balcony, then went for a 5-day trek, and then spent one night in the red room. Both rooms had wonderfully quirky and interesting art and furniture pieces, most of which have something to do with Peruvian traditional or colonial life. Uniquely, Fallen Angel also puts a lot of effort into making their bathrooms unique and interesting as well. What stood out most with Fallen Angel for us, though, was their staff. The hotel has four rooms, and is otherwise a restaurant. All of their restaurant staff can work with hotel patrons, so while there's not really a reception desk, there are always staff around to help with anything you need. All spoke good English, and they helped us with arranging tours, taxis, 4am boxed breakfasts, and helped us work around some major protests that were going on at the time (and blocking roads in the city). They are happy treating the rooms as essentially extra restaurant tables, and serve all their food and drinks to the rooms. Breakfasts were delicious and served to the room at times that we requested. Overall, we'd very highly recommend Fallen Angel, particularly for couples.
Brooks, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Super Funky Art Hotel- can't wait to come back!
The coolest, most funky awesome hotel I have ever stayed at anywhere in the world, and I have been traveling abroad for the last 17 years. Hotel owners are artist and designers and have brought to fruition a full eclectic vibe, right down each item on the delicious menu. I have told just about everyone I know about this place. It is an impressive sight and the rooms are as comfortable as they are beautiful.
Courtney, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

An amazingly unique hotel that must be revisited!
This is an amazing place and not like any hotel I have ever stayed at before. There is no front desk and its completely different from chain or 'fancy' hotels. We were greeted with a huge welcoming drink, had dinner and breakfast in our funky room and thoroughly enjoyed it. If you want a standard Hilton experience, do not come here. But if you want to be impressed in a new place with excellent food, amazing people and a one-of-a-kind hotel in an impressive city, this is the place for you.
Greg, 1-night romance trip
Verified Hotels.com guest review

8/10 Very good

Nice hotel close to the center,staff make it home
Staying 6 night says all ,enjoying the hotel and places nearby
Verified Expedia guest review

6/10 Good

Attentive Staff but Questionable Guest Rooms
I stayed at Fallen Angel from May 9-12, 2017. The hotel/restaurant is centrally located, a mere 2-3 blocks from the main square (plaza de las armas). The staff at Fallen Angel is attentive. The decor and ambiance of the hotel is super artsy. I found the room to be uncomfortable as the bathroom was composed of glass walls and some flimsy white curtains so there was no real privacy, in addition, the level of cleanliness was questionable. The kicker came on our last night when we returned from a full day tour and found no running water. When we asked the manager, she told us the whole city of Cusco shut down their water. We went out to do some shopping hoping the water would turn back on and asked around. Turns out the Cusco did have running water and the staff lied to us. The hotel offered us a complimentary dinner, which was great, but it did not make up for the fact that we could not shower or flush the toilet. The staff brought us buckets of water for the night and we felt filthy and generally unhappy since this is a 4-5 star hotel without running water and the staff blatantly lied to us! I asked for a refund which I was denied. My advice to travelers is to eat in the Fallen Angel Restaurant but skip the drama, shell out an extra $200 and stay at the JW Marriott down the street if you are truly looking for the experience of a 4-5 star hotel.
Verified Orbitz guest review

6/10 Good

Pretty but not functional
Beautiful rooms, visually pleasing. However there is a smell of mold and the music they play in the restaurant is quite loud. I had some problems with the showers. Ran out hot water. Ran out of water one night mid shower. Was covered in soap and shampoo until the next day when the water came back. The staff are very accommodating and kind. But for the price I expect more.
Verified Expedia guest review

10/10 Exceptional

Amazing hotel! Great service- Veronica was fantastic. The breakfast was wonderful.
Verified Hotels.com guest review

10/10 Exceptional

best hotel i have ever stayed in
the most beautiful hotel i have ever stayed in, I loved every minute and the room was amazing. The staff could not have been more helpful. Will 100% return.
Verified Hotels.com guest review

10/10 Exceptional

Very good service and location!
We loved our stay in Cusco, it was wonderful! The staff at Fallen Angel was amazing and so welcoming...they were very helpful in booking our transportation, they even had a breakfast to go ready for us as we left for an early tour. The beds were so comfortable, we would definitely come back!
Verified Orbitz guest review

10/10 Exceptional

Verified Hotels.com guest review

10/10 Exceptional

A beautiful, artistic, highly original hotel!
Probably one of most original, unusual and fun places I have ever stayed at in a long time. The rooms, food and service were outstanding. Many superlatives would be in order!
Verified Expedia guest review

10/10 Exceptional

unique hotel. agreat peru experience in an art par
unique experience.great art focused peru adventure.
Verified Expedia guest review

10/10 Exceptional

Amazing
The guest house was wonderful. Large room with dining area, living room, lift bedroom. Breakfast were gourmet style. Close to everything.
Verified Expedia guest review

10/10 Exceptional

SPECTACULAR!
I was extending my time in Cuzco after a guided Inca Trail Trek. I picked the Fallen Angel because the online photos intrigued me.I was not disappointed. This is not a hotel, it is a guest house with only four suites (these are not "rooms"). I stayed in STRENGTH and it had a wonderful dining area, huge claw foot tub, upstairs sleeping loft with incredibly comfortable bed. The staff was extremely personable greeting me by name upon my arrival (very few guests, easier to do). Andre sat and visited with me while I relaxed over a cup of coca tea. It was a lovely repast. One thing, I love Cusco and Peru so much, it was a bit of culture shock, because Fallen Angel is more European style and Frank Sinatra was playing on the sound system when I walked in. But this is an unforgettable guest house and I cannot recommend it highly enough. The Pre-Columbian Museum is right next door, the Inka Museum is around the corner, and Plaza de Armas is 1-1/2 blocks away, yet it is tucked away in a discreet corner. Love, love, love. I will be back... and it is SO ROMANTIC... I will not be alone! (WIFI is sketchy in the rooms, as I was warned, but I enjoyed leaving my double room doors open and sitting on the balcony.)
Verified Hotels.com guest review

10/10 Exceptional

Excellent!!!
This is the place to be!!! The hotel and staff are amazing!!!!
Verified Hotels.com guest review

10/10 Exceptional

Fantastic service, Quirky hotel rooms
We had just returned from a 5 day trek, tired, dirty and a little grumpy. Geraint and the team were exceptional, they lifted our spirits immediately. As a hospitality professional I was impressed with the level of customer service I received from every employee I interacted with. The food was delicious & they have the best passion fruit Mojito's in Peru. If you are looking for a quirky hotel & great service I highly recommend the Fallen Angel.
Verified Expedia guest review

8/10 Very good

unique hotel
This is a very unusual property. Its art works are bold and make statements that might not be for the squimish. Managemnt goes all out in every way to accomodate every whim. My wife and I were a bit shocked by the decor at first but then got good laughs out of it
Verified Hotels.com guest review