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PavoReal Beach Resort Tulum

4.5 star property
Tulum beachfront resort with 2 restaurants, pool bar

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for PavoReal Beach Resort Tulum

Classic Room Ocean View Soft All Inclusive | Balcony
Private beach, white sand, sun-loungers, beach umbrellas
Private beach, white sand, sun-loungers, beach umbrellas
3 bars/lounges, 2 beach bars, swim-up bar, poolside bar
View from property

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Free parking
  • 24/7 front desk
  • Air conditioning
  • Laundry facilities

Main amenities (12)

  • On a private beach
  • 2 restaurants and 2 beach bars
  • 3 bars/lounges
  • 3 outdoor pools
  • Rooftop terrace
  • WiFi in the lobby
  • Free children's club
  • Outdoor tennis court
  • Free use of bicycles
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels

Feel at home (6)

  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Private bathroom
  • Television
  • Garden

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Junior Suite Soft All Inclusive

Junior Suite Soft All Inclusive | Minibar, in-room safe, blackout curtains, WiFi

Junior Suite Soft All Inclusive

Highlights

Patio
Air conditioning
LCD TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
Minibar
  • 25 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for Superior room Ocean View Soft All Inclusive

Superior room Ocean View Soft All Inclusive | Minibar, in-room safe, blackout curtains, WiFi

Superior room Ocean View Soft All Inclusive

Highlights

Balcony or patio
Air conditioning
LCD TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
Minibar
  • 25 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

View all photos for Family Room Soft All Inclusive

Minibar, in-room safe, blackout curtains, WiFi

Family Room Soft All Inclusive

Highlights

Air conditioning
LCD TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
Minibar
In-room safe
  • 32 sq m
  • Sleeps 6
  • 1 King Bed and 2 Single Beds OR 2 King Beds

View all photos for Superior Triple Room Soft All Inclusive

Superior Triple Room Soft All Inclusive | Minibar, in-room safe, blackout curtains, WiFi

Superior Triple Room Soft All Inclusive

Highlights

Air conditioning
LCD TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
Minibar
In-room safe
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, Garden View Soft All Inclusive

Classic Room, Garden View Soft All Inclusive | Minibar, in-room safe, blackout curtains, WiFi

Classic Room, Garden View Soft All Inclusive

Highlights

Air conditioning
LCD TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
Minibar
In-room safe
  • 16 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room Ocean View Soft All Inclusive

Classic Room Ocean View Soft All Inclusive | Minibar, in-room safe, blackout curtains, WiFi

Classic Room Ocean View Soft All Inclusive

Highlights

Air conditioning
LCD TV
Blackout curtains
Ceiling fan
Private bathroom
Hairdryer
Minibar
In-room safe
  • 16 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Map
Carretera Cancun Tulum km 237 Tankah III, Tulum, QROO, 77780

What's nearby

  • Soliman Bay - 1 min walk
  • Cenote Manatí - 3 min drive
  • Xel-Há Park - 7 min drive
  • Tulum Mayan Ruins - 10 min drive
  • Playa Paraiso - 22 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 56 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 96 min drive

Restaurants

  • ‪Zona Arqueológica de Tulum - ‬10 min drive
  • ‪Mulut Jach Ki - ‬5 min drive
  • ‪Templo Dios del Viento - ‬10 min drive
  • ‪World Cafe - ‬18 min walk
  • ‪La Fiesta Mexicana - ‬6 min drive

About this property

PavoReal Beach Resort Tulum

Placing you within a 15-minute walk of Tulum National Park, PavoReal Beach Resort Tulum offers a private beach where you can enjoy beach umbrellas, yoga and volleyball. 3 outdoor pools provide plenty of fun, while guests in the mood for pampering can indulge in massages. Chichen Itza, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious resort include 2 beach bars, a rooftop terrace and a free kid's club.

Languages

English, French, Italian, Spanish

At a glance

DONE

Hotel size

    • 112 units
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in time starts at 3 PM
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Free children's club
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • WiFi in public areas*
    • WiFi in rooms*
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast
  • 2 restaurants
  • 3 bars/lounges
  • 2 beach bars
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Free children's club
  • Children's pool
  • Playground

What to do

  • On a private beach
  • Tennis
  • Beach yoga
  • Fitness classes
  • Beach volleyball
  • Basketball
  • Kayaking
  • Canoeing
  • Scuba diving
  • Snorkelling
  • Karaoke
  • Shopping

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bike hire
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers

Facilities

  • 4 buildings/towers
  • Rooftop terrace
  • Garden
  • 3 outdoor pools
  • Hot tub
  • Outdoor tennis court

Room amenities

Be entertained

  • LCD television

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hairdryer
  • Towels

Stay connected

  • WiFi (surcharge)
  • Phone

More

  • In-room safe

Special features

Dining

Chichen Itza – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Coba – This restaurant specialises in Mexican cuisine and only serves dinner. Reservations are required. Open daily.
Ararauna – This bar is located by the pool. Open daily.
Aramacao – This bar is located by the pool. Open daily.
Uxmal – On-site bar. Open selected days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Resort fee: 5 per cent of room rate

Optional extras

  • WiFi is available in guest rooms for USD 25 for 2 hours (rates may vary)
  • WiFi is available in public areas for USD 10.00 per 24-hour period (rates may vary)
  • Late check-in between 10:30 PM and 10:30 PM can be arranged for an extra charge
  • Late checkout can be arranged for an extra charge of USD 100 (subject to availability)

Children & extra beds

  • Cots/infant beds are available for USD 10.0 per night

Pool, spa, & gym (if applicable)

  • Children under 18 years old are not allowed in the swimming pool without adult supervision

Policies

This property does not have lifts.
This property accepts credit cards.

Also known as

PavoReal
PavoReal Beach
PavoReal Beach Resort
PavoReal Beach Resort Tulum
PavoReal Beach Tulum
PavoReal Beach Resort All Inclusive Tulum
PavoReal Beach Resort All Inclusive
PavoReal Beach All Inclusive Tulum
PavoReal Beach All Inclusive
Pavoreal Beach Tulum Tulum
PavoReal Beach Resort Tulum Tulum
PavoReal Beach Resort Tulum Resort
PavoReal Beach Resort Tulum Resort Tulum

Frequently asked questions

Does PavoReal Beach Resort Tulum offer free cancellation for a full refund?
Yes, PavoReal Beach Resort Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at PavoReal Beach Resort Tulum?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at PavoReal Beach Resort Tulum?
Sorry, pets aren't allowed.
Is parking offered on site at PavoReal Beach Resort Tulum?
Yes, there's free self parking.
What are the check-in and check-out times at PavoReal Beach Resort Tulum?
You can check in starting at 3 PM. Check-out time is noon. Late check-out is available for a charge of USD 100 (subject to availability).
What is there to do at PavoReal Beach Resort Tulum and nearby?
Have fun with on-site activities such as kayaking, rowing and snorkelling and improve your game at the on-site tennis courts. Additional recreation on-site includes fitness classes, basketball and volleyball. Relax in the hot tub or enjoy the use of other amenities, which include 2 beach bars and 3 outdoor pools. PavoReal Beach Resort Tulum also has a private beach and a garden.
Are there restaurants at or near PavoReal Beach Resort Tulum?
Yes, there are 2 on-site restaurants, featuring international cuisine and poolside dining.
What's the area around PavoReal Beach Resort Tulum like?
PavoReal Beach Resort Tulum is located on the waterfront, a short 11-minute walk from Tulum National Park.

PavoReal Beach Resort Tulum Reviews

Reviews

8.2

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Exceptional

Staff very helpful and friendly. Food at buffet consistently delicious. Location fabulous - beautiful beach, pools, and close to all activities in area. Price excellent - an extremely good value.
4-night romance trip
Verified Expedia guest review

10/10 Exceptional

We have visited Pavo Real 4 times. I would definitely recommend the paradise off the main hotel zone. We are always greeted warmly by Emmanuel. Our rooms always clean , comfy you won’t spend much time in your room when you see the oasis around you , beautiful beach, pools and I had a fabulous massage. This place is wonderful. Restaurant staff and food is exceptional . This place is great for families or couples. We are getting ready to plan our next trip to Pavo !!!
Harper,Tammy, 11-night romance trip
Verified Expedia guest review

6/10 Good

Good for the price. Everything is in Italian, which makes it difficult for Mexican-Canadians to go around the hotel. I reported the toilet was not working (twice), they promised they would go fix it, but never did. The water pipes are incredible loud to sleep. They only provide 1 access card to your room, which is stupid since you only get power when plugging it inside the room, and makes it difficult to leave any device charging or your kid sleeping while you go get something outside; the 3 times I asked for a spare access card, they couldn't provide it either because the guy in charge was not there or they said they were busy with the system. Staff and location is absolutely outstanding though.
Pabs, 2-night family trip
Verified Expedia guest review

4/10 Fair

The rooms were very poorly kept . My bathroom leaked and it had a smell even after it was cleaned . There were a lot of bugs in the room and cats stayed on the balcony’s of most rooms on the first floors . The food was ok and the drinks were very cheap .
4-night romance trip
Verified Expedia guest review

8/10 Very good

Nice hotel with friendly and helpful staff
The hotel was really nice and the staff helpful and friendly. We stayed for 5 nights and the food was great but pretty much the same for every meal. There’s plenty of variety to change what you select but it would be nice to have a differing selection for a longer stay. It’s quite a way from Tulum centre but this isn’t a bad thing as it is a nice quiet location. It’s about £12 in a taxi into town but a collectivo from the end of the street is about £1.20
Paul, 5-night family trip
Verified Hotels.com guest review

4/10 Fair

They turned off the water without letting us know and we were taking showers. Beds were hard. It was like sleeping on the floor. Air conditioner wasn't working well. Rooms were hot. Beds only have a sheet on the bed.
2-night family trip
Verified Orbitz guest review

4/10 Fair

Heidi, 4-night trip with friends
Verified Hotels.com guest review

4/10 Fair

The hotel is situated on the beach very nice . Rooms do need updating the ac didn’t work and the water temperature in bathroom needs to be regulated as often it was scolding hot water without notice . Food is good but the resort is full of Italians .
8-night trip
Verified Ebookers guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

4/10 Fair

2-night trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

Great on the beach location. Food was good and staff were helpful. Highly recommended.
Dianne, 3-night trip
Verified Expedia guest review

8/10 Very good

Great experience for the price
We stayed at this resort for two nights in early July. Overall, I was pleased with my experience at PavoReal. The staff were friendly and helpful; the property is quaint and well-kept; and the food definitely exceeded expectations, with a large variety of high-quality Italian food at each meal. Keep in mind, this is a very Italian-centric resort that caters almost exclusively to its Italian clientele. I believe we were the only two non-Italians at the resort when we were there. Complaints: The rooms are quite hot and musky. The AC unit is above the front door, around the corner from the bed, making it insuffienct to properly cool the rooms at night. The mattresses and pillows are VERY hard and uncomfortable. I couldn’t sleep at all the first night. We ended up staying our second night at an Airbnb just so we could sleep properly, then came back for breakfast. Additionally, the pools have very inconvenient hours: 8am-5pm. My other complaint would be the loud bar music that plays each night until past 10pm. As others have commented, this makes it fairly difficult to sleep. So yes, this is a great resort for the price. But the rooms leave one wanting.
P, 2-night trip
Verified CheapTickets guest review

10/10 Exceptional

Wonderful smaller size all inclusive
The small size of this resort allows for much more personal attention from the staff. They are terrific. Unfortunately I broke my foot while down there. They couldn't have been more helpful. Staff all attempt to communicate and do a great job. Only downside for Americans is that the majority of the visitors were Italian. That was OK for us but difficult for our 10yr old daughter to find someone to play with.
Rosemary, 7-night trip
Verified Expedia guest review

8/10 Very good

Wake up to the beach right at your doorstep
Very pleasant, laid back experience. The staff were very friendly, great service and helpful. Breakfast, lunch and dinner all included in the room rates, just make sure you come to the restaurant on time. =)
Rocio, 3-night trip
Verified Expedia guest review

10/10 Exceptional

What a FANTASTIC experience, will return ASAP . BRAVO!!! Thank you to *Abraham( front desk) *Said ( bravo host) *Chef & Staff ( delicious food) *Marco, Freddie, Eliseo ( Great cocktails and service by the beach) **GREAT JOB GUYS** THANK YOU!!! from Texas
TEXAS, 6-night trip
Verified Expedia guest review

8/10 Very good

Great
This resort was quiet and small. Perfect for us. The snorkeling of the beach was amazing
3-night trip
Verified Expedia guest review

10/10 Exceptional

Riviera Maya
Excellent beach location and access! Offered great tours to the Mayan ruins and other destinations. The food was fantastic and the staff friendly. Has its own Cenote on the beach! Family friendly and secure. Snorkeling on the reef is superb.
Verified Hotels.com guest review

2/10 Poor

Broke a tooth in restaurant. Hotel didn’t care.
I broke a tooth while eating in the hotels restaurant and they decided not to do anything about it. Short story, don’t stay here. Long story, keep on reading. I’m currently on my 4th day here in Pavo Real and I’m leaving tomorrow morning. On my second night here, I chewed on something hard while having dinner at the hotels restaurant and broke a teeth. After dinner, I calmly went to the bathroom, confirmed that what I had in my hand were dental fragments and went to the reception. They had a mixed reaction, asking me if I needed a doctor but at the same time laying doubts on their foods fault (they insisted I had no proof, but I stopped eating immediately after the incident and my plate was swiftly taken away). The managers (Lisette Caballero and Ana Cortes) were not there, so I was told that I would have an answer on the hotels response on the next day (I left a written complaint, which was signed by public relations manager. Picture attached). This finally took a full 48 hours and I was just told that the hotel would take no responsability since I had no proof on this being their fault. Walking out of their restaurant with 3 pieces of my molar in my hand seemed not to be enough for these people (picture attached). They also lied in the process, stating that the roasted meat I ate that day had no bones in it, which is false according to a worker from the kitchen I spoke to the next day. Next week we are filing a formal complaint with the corresponding authorities.
Ignacio, 4-night trip
Verified Expedia guest review

8/10 Very good

A wonderful visit to a quality hotel. Staff was very friendly and resort clean and set up perfectly for some R & R.
Charles , 1-night trip
Verified Expedia guest review

6/10 Good

Authentic colorful look, far from S. Tulum strip
It's a lovely hotel with an authentic decor and look, great ocean view rooms and nice pools overlooking the ocean as well. The hotel is full-board meaning it included meals for us with our room stay, unfortunately we were underwhelmed by the selection and quality of the food. Besides fresh fruit and an omelette station, the food options and quality were very average - we only tried the main buffet restaurant. Fresh coffee was not available at all, only machine (pre-mix) coffee and this was unexpected. Another surprise was NOT having wi-fi included in the room stay stay, of course it's available with an additional fee however we travel and these days it's rare to come-by hotels and properties without wi-fi included. The hotel lobby wi-fi was very patchy. The Hotel hosts evening events however it was entirely in Italian and catered to Italian guests and while we LOVE anything Italian, we don't speak the language and were visiting Mexico so it threw us off. The hotel staff were very friendly. The distance from the South end of the Tulum strip is a bit far from the main happening areas in town. Overall it's a nice hotel but in my opinion it's a decent option for families looking to be away from the Tulum town, South end beach and restaurants. There isn't much to do close-by so having a rental car is recommended.
2-night trip
Verified Expedia guest review

4/10 Fair

Disappointed - could have been a great visit
First, front desk won't take American Express. Then they want to charge $161 for room deposit. Never mention that you must return the beach towels to the front desk when leaving so at checkout this required an additional trip back to the room. Room shower leaks all over the floor. The cheap plastic toilet seat SHIFTS every time you use it so it is very uncomfortable. Must brush teeth with bottled water, yet no free water bottels supplied in the room. Super small rooms for the price is very disappointing. Ants in bathroom sink. No closet to actually hand clothes. If you don't leave key in slot, A/C stops while you are absent so you must work with just one room key instead of two. Wifi an additional fee after paying high price for tiny room. Staff very, very friendly and food was very good - we liked the wide selection of food. Sorry but we can't recommend this place - it's too overpriced for poor rooms. Security seems adequate. Thanks for listening - much potential here but you need to do better.
Linda, 1-night trip
Verified Expedia guest review

6/10 Good

Beach resort out of town
The hotel has buffet meals three times a day included. The food is better than average. Beer is included with meals but not wine. Our room was too close to where all the group activities were for our taste, loud music and announcements. The fan did not work and the bathroom smelled bad. My stuff got locked in the safe and I couldn’t get it open but the beach was beautiful and it was warm and sunny and they had rooms the day before for half what other beach hotels cost in the area
Priscilla, 2-night trip
Verified Expedia guest review

6/10 Good

Very nice location
Had to change rooms 3 times on arrival day! First room door lock was under repair. Second room, TV did not work, third room was ok but we lost the better view! Staff friendly but the food disappointed us quite a bit! No soup at lunch time.
Danny, 2-night trip
Verified Expedia guest review

4/10 Fair

What a rip off
If you like loud music blaring in your room from 8 am till 11 pm you’ll love this place. If you’d like to sleep at all go somewhere else.
5-night trip
Verified Expedia guest review