This is a 2*, not a 4* hotel. The rating is misleading, I would have never booked it it it was properly rated.
There was no fridge inside the room. We had to go down to the reception, because the phone in the room didn’t work, to ask for one, which was at least brought fast, empty and of course not cold.
The room had A/C, but not remote control, which was kept at the reception. You have to ask for it.
There was no light on the second floor, so when we returned from the city, we had to walk in the dark from the elevator to the room. It took two days to have the lights fixed. The safe in the room didn’t work. We were promised to be fixed, but it wasn’t. The room wasn’t clean, the only thing the cleaning stuff did during our 3 days stay was to empty once the garbage bags. The pillows should be changed, are very used.
The bathroom OK. The breakfast was good. The stuff at the reception was pleasant. The rest is terrible.
The sidewalk in front of the hotel’s wall was very dirty, it looked like it wasn’t clean in ages.