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Hotel Esmeralda's

3.0 star property
Hotel with restaurant, near Tuxtla Guitierrez Central Square

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Esmeralda's

Lobby sitting area
Front of property
Exterior
Hallway
Triple Room | Premium bedding, down duvets, pillow-top beds, free WiFi

Reviews

7.6 out of 10

Good

Popular amenities

  • Non-smoking
    Non-smoking
  • Free parking
    Free parking
  • Air conditioning
    Air conditioning
  • Laundry facilities
    Laundry facilities
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi
Main amenities
  • Daily housekeeping
  • Restaurants
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Self-serve laundry
  • Tour/ticket assistance
  • Banquet hall
Feel at home
  • Private bathroom
  • Living room
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Basic Double Room

Basic Double Room | Premium bedding, down duvets, pillow-top beds, free WiFi

Basic Double Room

Highlights

Air conditioning
Plasma TV
Premium bedding
Down duvet
Pillow-top bed
Ceiling fan
Hairdryer
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Triple Room

Triple Room | Premium bedding, down duvets, pillow-top beds, free WiFi

Triple Room

Highlights

Air conditioning
Plasma TV
Premium bedding
Down duvet
Pillow-top bed
Ceiling fan
Hairdryer
Private bathroom
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Quadruple Suite

In-room dining

Quadruple Suite

Highlights

Separate dining area
Air conditioning
Kitchen
Fridge
Plasma TV
Premium bedding
Down duvet
Pillow-top bed
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Room

Premium bedding, down duvets, pillow-top beds, free WiFi

Quadruple Room

Highlights

Air conditioning
Fridge
Plasma TV
Premium bedding
Down duvet
Pillow-top bed
Ceiling fan
Hairdryer
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Room

Premium bedding, down duvets, pillow-top beds, free WiFi

Quadruple Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Suite

Premium bedding, down duvets, pillow-top beds, free WiFi

Double Suite

  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Premium bedding, down duvets, pillow-top beds, free WiFi

Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Suite

Premium bedding, down duvets, pillow-top beds, free WiFi

Suite

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room

Premium bedding, down duvets, pillow-top beds, free WiFi

Double Room

  • Sleeps 2
  • 2 Single Beds

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About the area

Map
2a. Pte. Sur No. 542, Col. Centro, Tuxtla Gutierrez, CHIS, 29000

What's nearby

  • Tuxtla Guitierrez Central Square - 9 min walk - 0.8 km
  • Marimba Park - 14 min walk - 1.2 km
  • Plaza las Americas Shopping Mall - 4 min drive - 3.5 km
  • Joyyo Mayu Park - 5 min drive - 3.9 km
  • Plaza Crystal Shopping Mall - 5 min drive - 4.3 km

Getting around

  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 52 min drive

Restaurants

  • ‪Dulceria el Conejo Feliz - ‬2 min walk
  • ‪Cipactli - ‬4 min walk
  • ‪Taquería Don Pepe - ‬3 min walk
  • ‪La Tabla Jr. - ‬2 min walk
  • ‪Restaurant "La Vianda - ‬6 min walk

About this property

Hotel Esmeralda's

When visiting Tuxtla Gutierrez, Hotel Esmeralda's is a great choice to consider. Free perks include WiFi and self-parking.

Languages

English, Spanish

At a glance

Hotel size

  • 23 rooms

Arriving/Leaving

  • Check-in start time: 2 PM; check-in end time: noon
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site parking is limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities

Facilities

  • Safe-deposit box at front desk
  • Banquet hall

Room amenities

Be entertained

  • 38-inch plasma TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker

Sleep well

  • Down duvet
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • Separate living room

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Dining

On-site venue – This café only serves breakfast.

Fees & policies

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property accepts credit cards.

Also known as

Hotel Esmeralda's Hotel
Hotel Esmeralda's
Hotel Esmeralda's Tuxtla Gutierrez
Hotel Esmeralda's Tuxtla Gutierrez
Hotel Esmeralda's Hotel Tuxtla Gutierrez

Frequently asked questions

Does Hotel Esmeralda's offer free cancellation for a full refund?
Yes, Hotel Esmeralda's does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Esmeralda's?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Esmeralda's?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Esmeralda's?
Check-in start time: 2 PM; check-in end time: noon. Check-out time is noon.
What is there to do at Hotel Esmeralda's and nearby?
Recommended spots to visit include Tuxtla Guitierrez Central Square (9-min walk) and Marimba Park (14-min walk), along with Cana Hueca Park (1.7 mi) and Plaza las Americas Shopping Mall (2 mi).
Are there restaurants at or near Hotel Esmeralda's?
Yes, there's an on-site restaurant.
What's the area around Hotel Esmeralda's like?
Hotel Esmeralda's is in the heart of Tuxtla Gutierrez, a short 8-minute walk from San Marcos Cathedral and 9 minutes' walk from Tuxtla Guitierrez Central Square.

Hotel Esmeralda's Reviews

Reviews

7.6

Good

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Good

Jose, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Verified Expedia guest review

6/10 Good

Daniel, 1-night trip
Verified Expedia guest review

4/10 Fair

There was no hot water... way too cold to take a shower at 8am. Hotel said maybe the pilot light burned out, but they didn't offer to relight the water heater. There was no coffee in the restaurant. Room with balcony we booked had no balcony so they offered us an upgrade for 400 pesos for a room that I had already paid for. Very noisy hotel with paper thin doors. Seriously disappointing.
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Quick check-out. Clean. Quiet. It's located in the middle of a street of small swap-meet vending sector.
Lola, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Awesome service, friendliest staff, & tours availa
My mother and I stayed at the hotel Esmeralda for a week. It was the best experience I have had in a hotel. The staff was beyond friendly, welcoming, and very hospitable. The hotel offers breakfast, delicious by the way, and they alwo have the tours available. My mother and I plan on visiting again and we are definitely staying there again. Also, the hotel is very close to downtown Tuxtla. We only walked a couple blocks to the Parque la Marimba, we were close to many restaurants, and close to the Mercado where they also serve delicious and inexpensive food as well.
Verified Expedia guest review

8/10 Very good

Hotel location
Good for the price
Verified Hotels.com guest review

6/10 Good

Beware of free breakfast
We were warmly greeted when we arrived. Our room was clean and the bed was comfortable. We left the hotel shortly after that to check out the Mirimba park but just missed it as it was nine pm. The twelve block walk was totally safe at night. The hotel is old so you can hear everything, but by eleven the people in the hotel were quiet so we slept fine. The only complaint I have was the free breakfast. They had nuked all the food and put out a cold pitcher of coffee and the juice was artificial. So, enjoy this hotel for the price that it is and go get breakfast else where.
Verified Expedia guest review

8/10 Very good

Out in Tuxyla
Had a god time
Verified Hotels.com guest review

10/10 Exceptional

Close of Main Street and colorful flower stores
They were very friendly and helpful , they attend every sigle request , the room is clean and very quite . the prize is really good
Verified Expedia guest review

2/10 Poor

bad neighborhood
I could not walk into even to take a look, hotel is in a very very bad neighborhood, is in the middle of a public market between butcher and chicken shops, the kind of those ones open wide to the public with the raw chickens hanging on in the street, I could not walk in even
Verified Hotels.com guest review

6/10 Good

Don't get fooled by the looks of the hotel.
Hotel has free underground parking, looks nice from the outside and inside but room had a slight fouled water odor. At 6am we got up early to shower only to find out our room had no water. We asked the staff as to what was the problem and they didn't know. They gave us another room but that room had no water either. We left without showering or flushing the toilet because we couldn't wait until they resolved the issue. When we got back, water was restored. The manager or anyone else never followed up on our issue.
Verified Expedia guest review

2/10 Poor

Poor
I got in about 1 am and the flush in the bathroom wasn't working. So had to go and get the guy to fix it who spent around 10 minutes getting it done. Then there was no hot water and so had to have a cold shower to get my flight very early in the morning. Wasn't at all pleased with the hotel.
Verified Hotels.com guest review

8/10 Very good

Renovado
Mi mamá y hermana fueron por dos días, la ubicación es en pleno centro de Tuxtla, muy fácil moverse a todos lados. Los colchones nuevos y muy cómodos, las habitaciones ser notan remodeladas o con muy buen mantenimiento. Por fuera se ve algo sencillo, por dentro está muy bien, recomendado.
Luis Enrique, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Accesible y económico
Ana, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Bien ubicado.
Ramón, 1-night family trip
Verified Expedia guest review

4/10 Fair

No me gusto al hotel le falta mantenimiento
Marco, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Axel Daniel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Pues para mi en lo particular, me parecio un buen servicio, en lo que cabe fue excelente el hospedaje, la verdad lo recomiendo.
Guillermo, 5-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Todo ok
Yesica, 1-night trip with friends
Verified Expedia guest review

8/10 Very good

Carmen Leonor, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

RICARDO, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Claudia, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Muy agradable en general
Muy limpio, me gustaron los jabones y el shampoo que proporcionan, y que hubiera agua caliente. Las almohadas un poco incómodas, pero la cama gigante y cómoda. No me funcionó el control del televisor. El desayuno muy sencillo.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Leonardo Daniel, 1-night trip
Verified Hotels.com guest review