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Hotel Imperial

3.0 star property
Cap-Haitien hotel with outdoor pool and restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Imperial

Outdoor pool
Lobby sitting area
Exterior
Free WiFi, bed sheets
Parking

Reviews

6.4 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Gym
  • 24/7 front desk
  • Laundry facilities
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Fitness centre
  • Room service
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Laundry service
  • Meeting room
  • Luggage storage
  • Tour/ticket assistance

Feel at home (5)

  • Private bathroom
  • Daily housekeeping
  • Flat-screen TV
  • Dry cleaning/laundry service
  • Outdoor swimming pools

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Double Room

Free WiFi, bed sheets

Superior Double Room

Highlights

Air conditioning
Free rollaway/extra beds
Flat-screen TV
Ceiling fan
Private bathroom
Daily housekeeping
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Double Room

Free WiFi, bed sheets

Deluxe Double Room

Highlights

Air conditioning
Free rollaway/extra beds
Flat-screen TV
Ceiling fan
Private bathroom
Daily housekeeping
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room

Free WiFi, bed sheets

Standard Room

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Private bathroom
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

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About the area

Map
Route Nationale 1, Cap-Haitien, HT110

What's nearby

  • Cap-Haitien Cathedral - 3 min drive
  • Place d'Armes - 3 min drive
  • Cormier Beach - 23 min drive
  • Labadee Beach - 30 min drive
  • Citadelle Laferriere - 31 min drive

Getting around

  • Cap-Haitien (CAP-Cap-Haitien Intl.) - 11 min drive
  • Port-au-Prince (PAP-Toussaint Louverture Intl.) - 81.1 miles/130.5 km

Restaurants

  • ‪La Kay Restaurant - ‬3 min drive
  • ‪Cap Deli - ‬3 min drive
  • ‪Boukanye - ‬3 min drive
  • ‪Park Cafe - ‬24 min drive
  • ‪Deco Plage - ‬4 min drive

About this property

Hotel Imperial

Enjoy your visit to Cap-Haitien with a stay at Hotel Imperial. You can splash around at the outdoor pool, grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Fellow travellers like the overall property condition.

Languages

English, French

At a glance

DONE

Hotel size

    • 25 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site parking only available on request
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free full breakfast each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

What to do

  • Tennis

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Built in 1974
  • Safe-deposit box at front desk
  • Fitness centre
  • An outdoor pool

Accessibility

  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning
  • Ceiling fan

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping

Special features

Dining

On-site venue – buffet restaurant.

Fees & policies

Parking

  • Guests must contact this property in advance to reserve on-site parking

Policies

This property does not have lifts.
This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Imperial Cap-Haitien
Imperial Cap-Haitien
Hotel Imperial Hotel
Hotel Imperial Cap-Haitien
Hotel Imperial Hotel Cap-Haitien

Frequently asked questions

Does Hotel Imperial offer free cancellation for a full refund?
Yes, Hotel Imperial does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Imperial?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Imperial?
Sorry, pets aren't allowed.
What are the check-in and check-out times at Hotel Imperial?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon.
What is there to do at Hotel Imperial and nearby?
Practise your swing on the tennis courts. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness centre.
Are there restaurants at or near Hotel Imperial?
Yes, there's an on-site restaurant.

Hotel Imperial Reviews

Reviews

6.4

Good

6.8/10

Cleanliness

7.6/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Poor

Jean Pierre Ezechias, 1-night trip
Verified Expedia guest review

10/10 Exceptional

The staff was very friendly, respectful and knowledgeable
PAULCIA, 3-night family trip
Verified Expedia guest review

8/10 Very good

James, 1-night trip
Verified Expedia guest review

4/10 Fair

The lady who served the breakfast was the only really good part about our stay. I needed to be able to work online, there was no wifi my whole stay even though during check in I was told it would be on the next day. the windows were broken, smoke from the outside, came in, broken closet, rooms looked absolutely nothing like the pictures, the gym was filthy and a bunch of broken equipments. Electricity for only night time was so inconvenient, I know its a country wide issue but don't advertise what is not so. We did feel safe as the securities were always present. The property needs to be taken cared of better. It's location was the most convenient for us and that is the only reason we didnt move to another hotel. The staff were not bad but the property was in a bad condition
Verified Expedia guest review

10/10 Exceptional

The people were great very friendly
Luckny, 4-night trip
Verified Hotels.com guest review

6/10 Good

This could be a better place If it was repaired, properly handle, and have better management. Although the staff (2 ladies) were nice and kind.... but the place is not convenient for a hotel,,, and should be advertised maybe as a Guest house basic conditions.....or dormitories,,,, or motel.... but never under the "hotel" label.
Joseph, 2-night romance trip
Verified Expedia guest review

4/10 Fair

Jery, 1-night trip
Verified Expedia guest review

2/10 Poor

Nothing to be like about this place.this is a nasty dirty place . They should close out that place
Brusly, 1-night romance trip
Verified Expedia guest review

2/10 Poor

Nothing
Meline, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Everything is okay..
Nicolas, 1-night trip
Verified Expedia guest review

2/10 Poor

Worst place ever...!
Weslene, 1-night romance trip
Verified Expedia guest review

2/10 Poor

The property is old, they have pictures online that look great but not true. Rooms not big enough and need a lot of work to be done. Lots of mosquitoes, bedbugs that bothered me a lot. I should get a full refund I was not happy at all
Merold, 3-night romance trip
Verified Expedia guest review

2/10 Poor

There is no electricity at all no A/C NO refrigerator no good water to take shower very dark at night time
JEAN, 2-night romance trip
Verified Orbitz guest review

10/10 Exceptional

Very nice i will be back again
claudy, 1-night trip
Verified Expedia guest review

4/10 Fair

I like the food I like those servers this hotel needs TLC don’t know where Expedia find those pictures whatever I saw online this is not what I see with my eyes I know what is luxury a Motel home better than the room you make me pay $ 80 nights not even a little fridge AC set up at 8:pm all days I have to stay with fan come on Expedia before you put your name on something like this find out about it I hate lies
Wildy, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Guilaine, 3-night business trip
Verified Hotels.com guest review

2/10 Poor

Horrible hotel
Worst ever!! The pictures in the website is not real. Hotel is run down and needs work. There’s no pool. The water dried up. I didn’t even stay and went to look for another hotel to stay. A small lizard fell from the ceiling cracks as the front desk staff was showing me the room. Horrible and wouldn’t recommend at all. Zero stars
Jennifer, 7-night trip
Verified Hotels.com guest review

8/10 Very good

RINS, 1-night trip
Verified Hotels.com guest review

8/10 Very good

4-night trip
Verified Expedia guest review

4/10 Fair

No WIFI. Toilet old and rusty. No shower water pressure.
Randy, 5-night romance trip
Verified Expedia guest review

2/10 Poor

Breakfast wasn’t what I expected it was no coffee I ordered three omelettes and take 35 minutes I didn’t get it and I had to leave to go to the airport and they still charge me for one extra omelette 😌😌😌😌😌
Saint, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

5-night trip
Verified Expedia guest review

2/10 Poor

6-night trip
Verified Expedia guest review

10/10 Exceptional

Jacqueline, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

The property was wonderfull the front desk agent was very friendly everyone was so professional the food was awsome i cant wsit to go back again to those friendly faces.
Gassenn, 1-night trip
Verified Expedia guest review