4/10 Fair
10 Aug 2016
A little disappointing
We were traveling through Sicily and decided to stay at the Valle Galfina for only one night while exploring the Mt Etna area. It was tricky to locate the property due to limited signage but things began well with a welcome and glass of wine. However, we seemed to be the only people staying and the owner disappeared for the remainder of the day. Doors were locked and we had to figure out neither the restaurant or bar were open. At about 9pm the owner knocked on the room door to ask for payment (including a charge for the wine). When when we left the property the following morning, we needed a staff person to open the gate to allow us to exit. We had looked forward to enjoying a tour of the winery, tasting wine and enjoying regional food - unfortunately (and perhaps because we were the only guests) what we experienced was odd and a little amateurish.
Chrisi
Verified Expedia guest review