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Andreas Tulum Hotel

3.0 star property
Hotel with restaurant, near Tulum Mayan Ruins

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Andreas Tulum Hotel

Property entrance
Sun deck
Superior Room, Balcony | In-room safe, desk, free WiFi
Standard Room, 2 Double Beds, Ground Floor | Room amenity
View from property

Reviews

6.0 out of 10

Good

Popular amenities

  • Airport transfer
    Airport transfer
  • Bar
    Bar
  • Non-smoking
    Non-smoking
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Free WiFi
    Free WiFi
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Breakfast available
  • Free use of bicycles
  • Room service
  • Coffee shop/cafe
  • Airport shuttle
  • Terrace
  • Coffee/tea in a common area
  • Air conditioning
  • Garden
Feel at home
  • Children stay free
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Cable TV service

Room options

View all photos for Superior Room, Balcony

Superior Room, Balcony | In-room safe, desk, free WiFi

Superior Room, Balcony

Highlights

Balcony
Air conditioning
LED TV
Ceiling fan
Private bathroom
Cable channels
Daily housekeeping
Desk
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Ground Floor

Standard Room, 2 Double Beds, Ground Floor | In-room safe, desk, free WiFi

Standard Room, 2 Double Beds, Ground Floor

Highlights

Patio
Air conditioning
LED TV
Ceiling fan
Private bathroom
Cable channels
In-room safe
Located on the ground floor
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior
Siente Tulum
Pool
Free WiFi
Restaurant
Air conditioning
8.6 out of 10, Excellent, (50)
The price is 1.348.009 ₫
1.744.743 ₫ total
includes taxes & fees
24 Nov - 25 Nov
Siente Tulum

About the area

Map
Av. Ruinas de Tulum, #24, Tulum, QROO, 77780

What's nearby

  • Tulum National Park - 3 min walk - 0.3 km
  • Tulum Mayan Ruins - 7 min walk - 0.7 km
  • Playa Ruinas - 15 min walk - 1.3 km
  • Las Palmas Public Beach - 15 min drive - 6.7 km
  • Playa Paraiso - 18 min drive - 7.6 km

Getting around

  • Tulum Intl. Airport (TQO) - 51 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 86 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Zona Arqueológica de Tulum - ‬15 min walk
  • ‪Mulut Jach Ki - ‬2 min walk
  • ‪Templo Dios del Viento - ‬9 min walk
  • ‪La Fiesta Mexicana - ‬5 min walk
  • ‪Starbucks - ‬2 min drive

About this property

Andreas Tulum Hotel

Andreas Tulum Hotel offers a great location, putting you within a short 10-minute walk of Tulum National Park and Tulum Mayan Ruins. For a bite to eat, guests can visit Andrea´s, which serves international cuisine and is open for breakfast, lunch and dinner. A bar/lounge, a snack bar/deli and free bike rentals are other highlights.

Languages

Spanish

At a glance

Hotel size

  • 16 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: 9 PM
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The property charges 6 per cent for credit card payments
  • The front desk is open daily from 7 AM - 9 PM
  • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (3 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site motorhome/coach/lorry parking (fees apply)
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • Height restrictions apply for on-site parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property
  • No alcohol allowed on site
  • No stag or hen parties

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • Room service (late night)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • Beach nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Scuba-diving nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Luggage storage
  • Free bike hire

Facilities

  • 1 building/tower
  • Built in 1999
  • Garden
  • Terrace

Accessibility

  • Wheelchair-accessible parking

Room amenities

Be entertained

  • LED television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Andrea´s – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Refundable deposits

  • Cash deposit: MXN 800.00 per stay

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 120 to 180 per person
  • Airport shuttle service is offered for an extra charge of MXN 2500 per vehicle (one-way)
  • Early check-in can be arranged for an extra charge of MXN 300 (subject to availability)
  • Late checkout can be arranged for an extra charge of MXN 300 (subject to availability)
  • Credit card charges are subject to an extra charge of 6 per cent

Parking

  • RV/bus/lorry parking is available for an extra charge
  • Parking height restrictions apply

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Long-term renters welcome.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Also known as

Andreas Tulum Hotel
Andreas Tulum
Andreas Tulum Hotel Hotel
Andreas Tulum Hotel Tulum
Andreas Tulum Hotel Hotel Tulum

Frequently asked questions

Does Andreas Tulum Hotel offer free cancellation for a full refund?
Yes, Andreas Tulum Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Andreas Tulum Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Andreas Tulum Hotel?
Yes, there's free self parking. Parking spaces may be limited. Motorhome/coach/lorry parking is available.
Is an airport shuttle service offered by Andreas Tulum Hotel?
Yes, an airport shuttle is available. The charge is MXN 2500 per vehicle one-way.
What are the check-in and check-out times at Andreas Tulum Hotel?
Check-in start time: 3 PM; check-in end time: 9 PM. There's a charge of MXN 300 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of MXN 300 (subject to availability). Express check-in and check-out are available.
What is there to do at Andreas Tulum Hotel and nearby?
Have fun during the warmer months with activities such as cycling. Additional recreation nearby includes ecotours. Andreas Tulum Hotel also has a garden.
Are there restaurants at or near Andreas Tulum Hotel?
Yes, Andrea´s offers international cuisine.
What's the area around Andreas Tulum Hotel like?
Andreas Tulum Hotel is a short 7-minute walk from Tulum Mayan Ruins and 3 minutes' walk from Tulum National Park.

Andreas Tulum Hotel Reviews

Reviews

6.0

Good

6.8/10

Cleanliness

6.2/10

Staff & service

6.8/10

Amenities

6.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

The place is old but very clean and next to the Tulum Ruins, They have a restaurant/ bar and mini store.They also have bikes that you can use during your stay
Marysol, 2-night trip
Verified Expedia guest review

10/10 Exceptional

all good. no issues. checked in after 10pm. staff was accommodating…
john, 2-night trip
Verified Expedia guest review

2/10 Poor

Really poor hotel that does not honour booking
Worst experience. Booked two nights at a discount given online by hotels.com and after arriving at the hotel. They did not want to honour the deal and cancelled my booking. However, it was not reflected on my booking that it was cancelled. Called booking.com and they did not offer help. Sent me back to the same hotel expecting me to pay the original high price. Lady at the counter was super unhelpful and gave no assistance. Very very poor
Tyan, 2-night romance trip
Verified Hotels.com guest review

2/10 Poor

Probably the worst hotel I have ever stayed at. Beds uncomfortable. No holder for toilet paper. Large step up and down to get into bathroom. Unattractive room. Expedia rated it as a 3. I would rate it a .3. The toilet wouldn’t flush. It is across the street from ruins and the staff was fine. But would definitely not recommend it.
1-night trip
Verified Expedia guest review

6/10 Good

Andreas Tulum June 2018
We have stayed at Andrea's three times before this trip, so you know we have had good experiences in the past. This trip was a little worse than normal. We had no hot water, and almost no water pressure, for the four days we were there. We like to ride our bikes to the beach early in the morning (around 8 a.m.) but on this trip we had to turn our keys in to the desk every night between 7 and 9 p.m. so employees could ride them home from work. They often did not return to work the next morning until after 9 a.m. so no early rides to the beach. There were approximately 15 bicycles parked at the bike racks but there we no keys for most of them, or they were broke down with flat tires or something else. For the time we were there only two bikes were operating and available to use. Wi-Fi was a bit weak in the room but we have Mexico coverage on our own plan so just used our phone as a Personal Hotspot. But as always, the coffee was great, food was OK, and the location is about as good as it gets for us.
4-night romance trip
Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

6/10 Good

The location is excellent, however the rooms are basic and we didn't have hot water in room 1. It's an easy walk from the hotel to the ruins of Tulum. At night all the shops close, so to get anything you have to buy from Andrés or go into central Tulum. The hotel is close to a few cenotes which is good. Expect to be woken up around 7am as the area prepares for tours by playing music and loud noises.
Verified Hotels.com guest review

10/10 Exceptional

Hotel was good. Great location infront of the archeological area of tulum. Had to stay an extra night and the second rooms was good as well.
1-night trip
Verified Expedia guest review

6/10 Good

GIl, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Close to ruins!
Enjoyed my stay!
Gage, 2-night trip with friends
Verified Hotels.com guest review

6/10 Good

Good location
Rooms are small and basic but given the location just next to the entrance of Tulum Mayan ruins which makes it a good deal
Verified Hotels.com guest review

8/10 Very good

The electric went out the first night for several hours but was fixed pretty quickly. The safe in my first room didn't work, so they switched my rooms & the TV was tiny (but I didn't use it). The shower flooded the bathroom floor, after mentioning to management, they seemed to have unblocked the drain enough by the next day. The bicycles are a bit old. First ones tires went flat, second, the chain kept falling off & they required me to leave driving license in exchange ( even though they had all my card info from check in). House cleaning were great, always clean towels for me & the staff very nice ~ overall a good stay, although a little off the beaten path.
Verified Hotels.com guest review

10/10 Exceptional

Great coffee. Good location. Room was quiet and air conditioning almost silent. Would definitely stay again.
Verified Hotels.com guest review

2/10 Poor

Loud and depressingly dark
The room I stayed in got zero light, which is the opposite of what you want when you're visiting paradise. It smelled like mildew and sewage in the room despite visually appearing clean. They would start blasting music around 8am right outside the door. With walls so thin it sounded like there was a speaker inside the room. Half of the staff I interacted with was pleasant, and the other half extremely rude. It was so inexpensive though, 207$ for 6 nights, so I guess you get what you pay for. I spent as little time as possible in the room but after being in the sun all day it was rough not to come back and take a little nap between daytime activities and going out at night. I loved Tulum, I will absolutely be back, it was magical. However, I won't ever stay in this hotel again.
Verified Orbitz guest review

4/10 Fair

Staff were very rude & unhelpful.
Staff were rude & unhelpful. The room was clean enough however sheets didn't feel fully clean & water in the shower didn't go to hot, only luke warm. If the staff had been friendly & helpful I would have overlooked the no hot water & medium clean sheets. Just seemed they were only interested in money & no service.
Verified Lastminute guest review

8/10 Very good

Good value and location for Talum.
The accommodations are basic/comfortable with not many frills, but the staff is friendly, we felt safe, and they serve a nice breakfast for a reasonable price. Access to the central Talum for dining (short cab ride), and the beaches is very good. It is right across the street from the Talum ruins entrance so it is quite convenient if are doing a ruins tour. Best to bring cash (Pesos) since they do not accept credit cards. You can not pre-pay your hotel through Expedia - only reserve. We enjoyed our one night stay.
Verified Expedia guest review

2/10 Poor

Stay away from this hotel
The place is in need of a complete rehab. There was a bad smell in the stairwell as well as the bathroom. Also, they have a very bad customer service. It is inexpensive but not worth it.
Verified Hotels.com guest review

8/10 Very good

Fantastic if you're not a spoiled white bi***
Very charming hotel for those comfortable with modest accommodations. We very much enjoyed our stay, especially because of the very friendly staff. Location was fantastic! Just a five minute bike ride from the Tulum ruins and 10 minutes from the incredible Tulum beach. The hotel provided us with free bicycles.
Verified Expedia guest review

8/10 Very good

Good location
Good location for short stay in Tulum, great value and clean rooms.
Verified Expedia guest review

8/10 Very good

Convenient access to Tulum ruins.
Close to the Tulum, far from everything else. Nice restaurant with expensive food. Overall better than expected for a Mexican budget hotel.
Verified Hotels.com guest review

6/10 Good

good price for good location
Good location, walking distance to attractions
Verified Hotels.com guest review

6/10 Good

OK STAY
We were ok with the hotel and room we had for the price we paid. We were upset when we arrived and told cash and No Credit Card as we were not aware of this! We were in Tulum to see the ruins and beach and this hotel is the Closest one to the ruins so was very convenient and also to the beach area . Hotel was good.
Verified Hotels.com guest review

2/10 Poor

Don't do it.
I don't like leaving bad reviews, because of the effect they can have on the livelyhood of families, but there isn't anything else to say about this hotel. The location is super close to the Tulum Mayan ruins which are amazing. But everything else is a negative. The hotel staff seem to have a certain fed up, jaded attitude towards hospitality, though not explicitly rude, they are far from accomodating. On arrival we were prompted to pay cash like a lot of the other negative reviewers here, but it was made very clear on a large poster at reception that no credit card billing occurred, this was fine. Once in our rooms, after days of hot travel I decided to shower and shave but there was no running water in our room. We asked reception and they told us to wait an hour. We did and then had only dribbles of cold water from the taps. The air conditioner was very loud and sleeping in the dense heat without it running was a better trade off. The food was quite strange at the hotel restaurant but I highly recommend the Mexican Restaurant directly over the road. All in all I would go for this room unless you are paying less than $15USD a night and can weather all of the aforementioned unpleasantries.
Verified Lastminute guest review

2/10 Poor

DO NOT BOOK THIS HOTEL
I was afraid and uncomfortable. Do not stay here. #bedbugs
Verified Expedia guest review

6/10 Good

Average hotel, good location
We stayed in this hotel for three nights. It is average hotel with quite small rooms (dark painting makes it looks even smaller than it really is), but ok for few nights. It is in good location - walking distance to ruins and beach - that is pretty good. To the centre of Tulum it is a bit longer walk (but we had a car, so no problem). It is quite hot place - in most of Yucatan peninsula we didn' t have to use a/c, here it was a must. We noticed that rooms in first floor doesn't have real useful windows. Therefore I recommend rooms in higher floors with balcony. View from balcony is not much nice, but at least it is some fresh air :-) But be aware of prices of food and drinks in the hotel - since it is very close to ruins and next to the parking lot, everything is twice or even three times more expensive :-) Chedraui is not far, so better shop there :-)
Verified Expedia guest review