6/10 Good
15 Nov 2024
Parking nightmare
This hotel's main selling point is the location in downtown, at the same time could be a con due to the traffic congestion. They really need to work on two things, the parking should be included valet or escorting you to find the garage around the corner. Front desk will keep telling you directions but the entrance is not marked. We wasted almost half hour trying to follow those stupid directions going around those blocks in that traffic. Also, the room doors are so old/historical that the locks do not always work. We went to bed only to realize in the morning the door was unlocked. Meaning that the lock did not properly latch all the way. They should put modern locks or some other way to ensure privacy/safety. Imagine a woman traveling alone, could not be completely safe.
Jorge
Jorge, 1-night family trip
Verified Hotels.com guest review