Sapa Panorama Hotel is a great choice for a stay in Sa Pa. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat.
Languages
English, Vietnamese
At a glance
Hotel size
45 rooms
Arranged over 7 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Transfers
Airport shuttle (available 24 hours)*
Train station pickup
Other information
Designated smoking areas
Property amenities
Food and drink
Restaurant
Bar/lounge
Coffee/tea in a common area
Free daily reception
24-hour room service
Snack bar/deli
Travelling with children
Children stay for free (see details)
What to do
Hiking/biking trails nearby
Working away
Business centre
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Bike hire
Facilities
1 building/tower
Built in 2013
ATM/banking
Safe-deposit box at front desk
Banquet hall
Accessibility
Lift
Room amenities
Be entertained
LCD television
Cable TV channels
Home comfort
Air conditioning
Minibar
Slippers
Sleep well
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Fridge
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
Cau May Restaurant – This bar specialises in Vietnamese cuisine.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of USD 22 per person (one-way)
Train station pick-up service is offered for an extra charge
Children & extra beds
Rollaway beds are available for USD 10.0 per night
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards and cash.
Also known as
Sapa Panorama Hotel
Sapa Panorama Hotel Sa Pa
Sapa Panorama Sa Pa
Hotel Sapa Panorama Hotel Sa Pa
Sa Pa Sapa Panorama Hotel Hotel
Sapa Panorama
Hotel Sapa Panorama Hotel
Sapa Panorama Hotel Hotel
Sapa Panorama Hotel Sa Pa
Sapa Panorama Hotel Hotel Sa Pa
Frequently asked questions
Does Sapa Panorama Hotel offer free cancellation for a full refund?
Yes, Sapa Panorama Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Sapa Panorama Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Sapa Panorama Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by Sapa Panorama Hotel?
Yes, an airport shuttle is available. The charge is USD 22 per person one-way.
What are the check-in and check-out times at Sapa Panorama Hotel?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon.
What is there to do at Sapa Panorama Hotel and nearby?
Have fun during the warmer months with activities nearby such as hiking.
Are there restaurants at or near Sapa Panorama Hotel?
Yes, Cau May Restaurant offers Vietnamese cuisine.
What's the area around Sapa Panorama Hotel like?
Sapa Panorama Hotel is in the heart of Sa Pa, a short 6-minute walk from Sapa Station and 4 minutes' walk from Sa Pa Square.
Sapa Panorama Hotel Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.8/10
Staff & service
6.6/10
Amenities
7.8/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
6/10 Good
14 Nov 2024
Julie
Julie, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 Jan 2024
Great Staff, Great Location!
While we were only staying one night, the staff not only allowed us to check in hours early, but also upgraded our room! Everyone was so kind and friendly, the room was great with a nice view overlooking the town and mountains.
Jeremy
Jeremy, 1-night trip
Verified Hotels.com guest review
2/10 Poor
17 Sep 2022
Avoid at all costs
I only stayed in the hotel for 1 hour. I was very surprised as this hotel has very good ratings. I was given a standard room with a city view although I booked a deluxe Mountain View panorama view. The room was incredibly dusty and dirty. When I flushed the toilet the floor filled with water. Finally, when unpacking I found 3 cockroaches climbing over my belongings. I left to check into Amazing Sapa Hotel. The staff was very efficient in refunding me.
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
23 May 2022
The staff was so friendly and spoke english, gave us really good recommendations. Rooms were good, one was very small compared to the other. It was very clean! Would recommend if only staying for 1-2 nights! The view would have been amazing if the weather was nice! Would totally recommend this hotel!
Dayna
Dayna, 2-night romance trip
Verified Expedia guest review
8/10 Very good
2 Jan 2020
Really friendly staffs who can converse well in english.
Verified traveller
1-night family trip
Verified Expedia guest review
8/10 Very good
29 Aug 2019
Very good stay for a couple of nights. We came back from trekking and needed a shower before getting back on the bus. The staff gave us fresh towels and we could shower in the hotel.
Hannah
Hannah, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Aug 2019
Hotel location and staff
The staff was really nice and held put stuff while we explored Sapa before and after check in. Everyone was very friendly and helpful. The hotel was in a great location and very quiet in the room.
Verified traveller
1-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
4 May 2019
Great stay and location
Upon arrival staff were very helpful and got us checked in as soon as possible. The rooms were clean, and had all the amenities all organized and labelled. The location was pretty much in the centre of Sapa Village so getting around was easy. I would definitely book a again!
Don
Don, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
25 Apr 2019
Could have done better by having different foods for breakfast. Keep up to date with the correct room images of the hotel bedrooms. Great mountainous view for dining during the day.
Jeryl
Jeryl, 6-night trip
Verified Hotels.com guest review
8/10 Very good
23 Mar 2019
Good view
Location is good, near Sun Plaza and stone church. Our room had a good view.
Felix
Felix, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
14 Feb 2019
Our stay was excellent!! The staff, breakfast and amenities were all wonderful. Would highly recommend. So convenient that there is a shower downstairs to use if you arrive early from Sapa or are leaving late to go to Sapa.
Dolly
Dolly, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
30 Dec 2018
Come here
Great time
Alex
Alex, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
8 Nov 2018
Spectacular views
Our stay at the Sapa Panorama Hotel was fantastic, great location, shop at the base and beside great value for buying trekking clothing and shoes. Staff were so lovely, friendly and couldn’t do enough for you. Massage was great after a day of trekking in the mountains. Breakfast was plentiful, with great variety, we also had lunch and dinner at the hotel - enjoying the views of the mountains. We loved Sapa and would recommend this hotel to others xx
Margaret
Margaret, 2-night romance trip
Verified Hotels.com guest review
6/10 Good
4 Nov 2018
Verified traveller
2-night trip
Verified Expedia guest review
10/10 Exceptional
30 Sep 2018
This place is awesome! The room was just fabulous and exactly as shown, beds were great, great air conditioning, nice cold fridge, good shower and beautiful views from the balcony. The food was fabulous too and the staff were amazing!! Wish we had stayed longer!! If you're going to Sapa stay here!!!
Tania
Tania, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
6 Sep 2018
Do give it a miss if you can't climb up the stairs
The description on the Hotels website is incorrect. I have booked a superior with mountain view but ended up a room without view. According to the hotel receptionist, only deluxe room has mountain view. This website is misleading the customers with incorrect information. Do take note that you need to walk up a flight of stairs as no car / taxi is allowed to drive up to the lobby. It was very inconvenient for the old people with poor mobility.
Jeannie
Jeannie, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
11 Jul 2018
Central to city and good location. Good helpful service.
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
5 Jul 2018
Nice hotel in heart of the town
Very good staff and very accommodating. Our train from Hanoi arrived early, we weren’t able to check in straight away however they have showers available for use and storage facilities which is a great idea. The view from the balcony was amazing. Will stay again. Tip - book the shuttle bus from the train station to the hotel in advance.
Andrew
Andrew, 2-night trip
Verified Expedia guest review
10/10 Exceptional
25 Apr 2018
Excellent
Great location. Lovey staff
Chris
Verified Hotels.com guest review
8/10 Very good
21 Apr 2018
It was clean enough and close to all the tour start points. The staff were nice and friendly and the food was good. It was a good hotel for the money that you pay.
The only downfall was that you have to take your suitcase up some stairs when you get there since the hotel is in an alley that goes up a small hill though stairs.
Nasim
Nasim, 3-night trip
Verified Expedia guest review
10/10 Exceptional
12 Feb 2018
Amazingly pleasant and helpful staff!
Amazing place. Great rooms-really pleasant and clean and roomy. Views of the mountains fabulous. Nice amenities in room-food and drink. Perfect location-out of fthe hustle but close to Minority Market and good food/coffee spots. Biggest plus-the staff are amazing. Pleasant. Helpful. Engaging. Highly rated and would stay again if we return to Sapa.
Norm
Norm, 2-night trip
Verified Expedia guest review
2/10 Poor
3 Jan 2018
We booked the Deluxe Balcony Room which states on hotels.com that it has a mountain view. When we reached, the staff insisted that we did not book one with mountain view. We liase with hotels.com thereafter and noted that the hotel has mistakenly written the wrong description on their website. As they are at full capacity, they were unable to provide for any change of room and no further service recovery was provided.
We booked a private car who will fetch us to and fro Fansipan cable car. We told the driver to be there at 6pm but we waited for 10 mins and no one came to fetch us.
Overall, a very disappointing experience with the hotel.
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
16 Nov 2017
Best hotel I've stayed at in ages
They were so accommodating, arrived at 4am and the guy let me have a shower & a bed until I could check in.
The breakfast was really good and the staff spoke good English !
The rooms were good too, comfy bed, great shower with hot water, clean and spacious.
Also very quiet room with no street noise !
I have nothing at all to complain about for once.
HIGHLY recommend this hotel !!!
marl
marl, 1-night trip
Verified Orbitz guest review
10/10 Exceptional
4 Sep 2017
Basic hotel with a Fantastic view
Staff were very friendly and accommodating. All conversant in English. View from the balcony was fantastic and that's primarily the reason why I chose this hotel. We spent alot of our time sitting in the balcony in the morning and at night when we are back. There are not much toiletries provided. Only shampoo, soap and a bath towel each. Thankfully we had our own toiletries or you can easily buy whatever you need in the supermarkets nearby.
An easy way to go down to the main road is to take the lift down to the 1st floor and walk down the stairs and you are smack where all the shops and restaurants are.
Breakfast is simple and they try to change 1 -2 items so it's not the same. We only had breakfast once there but I suppose for the price we are paying, we shouldn't be expecting too much.
The only thing that I think they really need to improve on is the intermittent hot and cold water in the shower. It turns cold for a long while and it makes showering very unpleasant, I couldn't get myself to wash my hair there. So what we did to overcome this problem when we had to wash our hair (thank goodness we decided to wash only twice in our 3 days there) was to book ourselves for spa packages in other hotels so we could shower and wash our hair.
Erica
Erica, 2-night romance trip
Verified Hotels.com guest review
8/10 Very good
11 Jul 2017
Great place to stay!
We stayed there for 3 nights. Apart from the damp that caused by the humidity this place is amazing. The staff are always happy to help you, great breakfast buffet, and the rooms are really nice. Bathroom was so cool and cozy. I would highly recommend this hotel!