Ninh Kieu's West Hotel offers a serene retreat with a rooftop terrace and free breakfast buffet. Stay active with the gym, ecotours, and bicycle rentals or unwind by the indoor pool or outdoor pool. The 24-hour front desk ensures your stay is convenient.
Take in the views from the rooftop terrace when you stay at West Hotel. The restaurant is the perfect spot for a bite to eat, and after visiting the fitness centre for a workout, you can unwind with a drink at the bar/lounge. Other highlights include an indoor pool, an outdoor pool and a snack bar/deli.
Languages
English, Vietnamese
At a glance
Hotel size
80 rooms
Arranged over 11 floors
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (9 years old and younger) stays free when occupying the parent or guardian's room using existing bedding, but may not be eligible for free breakfast
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Free on-site valet parking
Transfers
Airport shuttle on request (available 24 hours a day)*
Property amenities
Food and drink
Free buffet breakfast each morning 6:30 AM–9:30 AM
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
Travelling with children
Children stay for free (see details)
What to do
Ecotours
Working away
Business centre
Meeting room
Computer station
Conference centre (1076 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Porter/bellhop
Free bike hire
Pool loungers
Facilities
1 building/tower
Built in 2014
Safe-deposit box at front desk
Rooftop terrace
Television in common areas
Fitness centre
An outdoor pool
An indoor pool
Banquet hall
Accessibility
Lift
Wheelchair-accessible
Low-height worktop and sink
Grab bar near toilet
Room amenities
Be entertained
32-inch LCD TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Bathrobes and slippers
Sleep well
Blackout curtains
Soundproofed rooms
Freshen up
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of VND 650000 per vehicle (one way)
Children & extra beds
Rollaway beds are available for VND 341000.0 per night
Policies
Only registered guests are allowed in the guestrooms.
This property accepts credit cards.
Also known as
West Hotel Can Tho
West Can Tho
West Hotel Hotel
West Hotel Can Tho
West Hotel Hotel Can Tho
Frequently asked questions
Does West Hotel offer free cancellation for a full refund?
Yes, West Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at West Hotel?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at West Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at West Hotel?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by West Hotel?
Yes, an airport shuttle is available. The charge is VND 650000 per vehicle one way.
What are the check-in and check-out times at West Hotel?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon.
What is there to do at West Hotel and nearby?
Have fun during the warmer months with activities such as cycling. Additional recreation on-site includes ecotours. Enjoy a swim in the indoor and outdoor pools after a day out and about. West Hotel also has a fitness centre.
Are there restaurants at or near West Hotel?
Yes, there's an on-site restaurant.
What's the area around West Hotel like?
West Hotel is a short 3-minute walk from Ninh Kieu Park and 11 minutes' walk from Can Tho Museum.
West Hotel Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.6/10
Staff & service
7.0/10
Amenities
8.4/10
Property conditions & facilities
2.0/10
Eco-friendliness
Reviews
2/10 Poor
25 Sep 2022
Do not booking this hotels.
Price on Hotels.com is trible another app. They changed booking ID. Breakfast is bad. Room is old and very small. Welcome to prison.
NGUYEN TUAN ANH
NGUYEN TUAN ANH, 3-night trip
4/10 Fair
3 May 2021
Dirty old hotel. Cockroaches on the floor, no light in common area. Good central location but in the middle of the fish market
Verified traveller
1-night trip
6/10 Good
30 Dec 2019
Good location close to the market and pier.
Rooms need an update.
Night staff were a sleep when we came for breakfast.
OK for the price.
Verified traveller
2-night trip
8/10 Very good
30 Oct 2019
Outdated outside but comfy
Overall the room was spacious and bedding was very comfortable, spacious bathroom, nice bath tub and the hairdryer worked very well. Great breakfast and there are free bicycles for hotel guests to use. The lobby decor might seem outdated but the rooms were refurbished, clean and comfy. We were served a welcome drink when we arrived and they let us check in early.
Location is very near to the night market and the quay that is the starting point of the floating market excursion. The road to the hotel is a bit hard to manoeuvre as the local market (sells raw meats & veggies) is just below. Our taxi from the airport didn't know how to get here and dropped us 200m from the hotel because the road in front of the main entrance is closed daily from 6am to 6pm. There is actually a back entrance where cars can pass thru.
Hoo
Hoo, 1-night trip
4/10 Fair
3 Mar 2019
For mig er meget dårligt valg
Det var et fejlvalg fra min side. Jeg kunne ikke lide hotellet, og placering midt i en Markedsgade som betød en masse støj. Værelset var kedeligt og trist, restaurant decideret dårlig. Ikke er hotel jeg vil anbefale til nogen.
Ann Marie
Ann Marie, 2-night trip
10/10 Exceptional
17 Feb 2019
Verified traveller
1-night trip
10/10 Exceptional
14 Feb 2019
Dirk Folke
Dirk Folke, 2-night trip
8/10 Very good
11 Feb 2019
Verified traveller
2-night trip
6/10 Good
11 Feb 2019
Prima verblijf niets bijzonders
Verified traveller
2-night trip
6/10 Good
5 Feb 2019
싼 맛에 이용.
개미가 많고 청소도 요청하지않으면 안해줍니다. 수건도
요청이없으면 갈아주지 않습니다. 세탁서비스를 맡겼는데 얼룩이 졌지만 옷값이 너무 비싸다는 이유로 물어주지 않으려 했습니다. 싸긴하지만 한번 더 고민해보세요.
SEUL AH
SEUL AH, 2-night trip
8/10 Very good
3 Feb 2019
Bra hotell!
Bra och nytt hotell, fantastisk utsikt från taket. Nära nattmarknad och annat trevligt.
Michael
Michael, 2-night trip
10/10 Exceptional
23 Jan 2019
Perfect location staff pool room..............l...l.l.
Verified traveller
2-night trip
8/10 Very good
16 Jan 2019
West
Daniel
Daniel, 1-night trip
10/10 Exceptional
14 Jan 2019
Good customer services. The rooms are clean; the foods are good with good customer services
Verified traveller
2-night trip
10/10 Exceptional
27 Dec 2018
excellent staff service, very friendly, room is very clean.
Verified traveller
1-night trip
8/10 Very good
22 Dec 2018
location, location and location
Location for hotel was perfect!
Pool on 8th floor was super aswell
Verified traveller
1-night trip
8/10 Very good
21 Dec 2018
Kristina
Kristina, 2-night trip
8/10 Very good
21 Dec 2018
Europan std
Breakfast was weak. Pool area is with 6 seats
Verified traveller
1-night trip
8/10 Very good
19 Dec 2018
Kristina
Kristina, 1-night trip
8/10 Very good
9 Dec 2018
De reparatie aan de fiets van het hotel waar onderweg een trapper afbrak, werd keurig vergoed.
Was bijna mijn overhemd en trui vergeten: werd netjes gemeld bij het uitchecken en bij de receptie gebracht.
Roel
Roel, 6-night trip
10/10 Exceptional
27 Nov 2018
Verified traveller
2-night trip
4/10 Fair
19 Nov 2018
Hotel condition was very poor and customers service was poor as well. I would not stay here again. This hotel is not even a 3 stars rating in my view. So run down
duke
duke, 1-night trip
8/10 Very good
15 Oct 2018
Hotel ok. Umgebung so lala.
Ein sehr ordenliches 4* Hotel. es war rundum alles ok. Nur die Gegend ist etwas gewöhnungsbedürftig. Bei unserem 4 tägigen Aufenthalt, waren ab ca. 17 Uhr alle Straßen um das Hotel mehr oder weniger vom ansteigenden Mekong überflutet.