In the heart of Cartagena, Hotel Balcones de Bocagrande offers a warm welcome with breakfast and lunch at the on-site restaurant. Take in stunning views from the terrace, unwind in the garden or get some help planning your day from tour/ticket assistance.
Reviews
7.87.8 out of 10
Good
Popular amenities
Free breakfast
Laundry facilities
Air conditioning
24/7 front desk
Free WiFi
Restaurant
Main amenities (12)
Daily housekeeping
Near the beach
Restaurants
Terrace
24-hour front desk
Air conditioning
Garden
Front desk safe
Corner/local shop
Vending machine
Laundry service
Self-serve laundry
Feel at home (6)
Rollaway/extra beds
Private bathroom
Television
Garden
Terrace
Daily housekeeping
Room options
Available filters for rooms
Showing 7 of 7 rooms
View all photos for Quadruple Room
Quadruple Room
Highlights
Air conditioning
LED TV
Private bathroom
Rainfall showerhead
Daily housekeeping
In-room safe
16 sq m
Sleeps 4
2 Double Beds
View all photos for Family Room
Family Room
Highlights
Air conditioning
LED TV
Private bathroom
Rainfall showerhead
Daily housekeeping
In-room safe
32 sq m
Sleeps 5
2 Double Beds and 1 Single Bed
View all photos for Superior Double Room
Superior Double Room
Highlights
Air conditioning
LED TV
Private bathroom
Rainfall showerhead
Daily housekeeping
In-room safe
Sleeps 2
1 Double Bed
View all photos for Family Room -5 Guests- Standard
Carrera 2 Nº 9 - 183 Avenida San Martín, Cartagena, Bolivar, 130001
What's nearby
Bocagrande Beach - 2 min walk
Clock Tower - 5 min drive
Cartagena de Indias Convention Center - 5 min drive
San Felipe de Barajas Castle - 6 min drive
Castillo Grande Beach - 8 min drive
Getting around
Cartagena (CTG-Rafael Núñez Intl.) - 12 min drive
Restaurants
McDonald's - 2 min walk
Crepes & Waffles - 3 min walk
Morena Marisqueria - 3 min walk
La Brioche - 1 min walk
El Gran Pandebono - 4 min walk
About this property
Hotel Balcones de Bocagrande
At Hotel Balcones de Bocagrande, you'll be a short five-minute drive from Bocagrande Beach and Clock Tower. Other highlights at this Colonial hotel include a terrace and a garden.
Languages
English, Spanish
At a glance
Hotel size
24 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: noon
Check-out time is 11 AM
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
Parents must have child's birth certificate and photo ID*
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Parking
No on-site parking
Property amenities
Food and drink
Restaurant
Barbecue grills
Travelling with children
Local/corner shop
What to do
Beach nearby
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Facilities
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
Colonial architecture
Room amenities
Be entertained
32-inch LED TV
Cable TV channels
Home comfort
Air conditioning
Sleep well
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Hairdryer (on request)
Towels
Stay connected
Free local calls
More
Daily housekeeping
In-room safe
Special features
Dining
On-site venue – This sushi bar specialises in sushi and serves lunch and dinner.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
Optional extras
Late checkout can be arranged for an extra charge of COP 25000
Children & extra beds
Rollaway beds are available for an additional charge
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Policies
This property does not have lifts.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Also known as
Hotel Balcones Bocagrande
Hotel Balcones
Balcones Bocagrande
Balcones Bocagrande Cartagena
Hotel Balcones de Bocagrande Hotel
Hotel Balcones de Bocagrande Cartagena
Hotel Balcones de Bocagrande Hotel Cartagena
Frequently asked questions
Does Hotel Balcones de Bocagrande offer free cancellation for a full refund?
Yes, Hotel Balcones de Bocagrande does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Balcones de Bocagrande?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Balcones de Bocagrande?
Sorry, there's no on-site parking at Hotel Balcones de Bocagrande.
What are the check-in and check-out times at Hotel Balcones de Bocagrande?
Check-in start time: 3:00 PM; check-in end time: noon. Check-out time is 11 AM. Late check-out is available for a charge of COP 25000.
Is there an on-site casino at Hotel Balcones de Bocagrande?
No, this hotel doesn't have a casino, but Rio Cartagena Casino (11-min walk) is nearby.
What is there to do at Hotel Balcones de Bocagrande and nearby?
Hotel Balcones de Bocagrande has a garden.
Are there restaurants at or near Hotel Balcones de Bocagrande?
Yes, there's an on-site restaurant that offers sushi.
What's the area around Hotel Balcones de Bocagrande like?
Hotel Balcones de Bocagrande is located near Bocagrande Beach in Bocagrande, a short 6-minute walk from Plaza Bocagrande Commercial Center and 11 minutes' walk from Rio Cartagena Casino.
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Hotel Balcones de Bocagrande Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.4/10
Staff & service
8.8/10
Amenities
7.4/10
Property conditions & facilities
10/10
Eco-friendliness
Reviews
10/10 Exceptional
8 Nov 2023
The women who work here were very kind and helped us out even though we did not speak any Spanish, they were very friendly and accommodating and served delicious breakfast each morning. Definitely would recommend and would stay here again if ever in Cartagena again!
Abby
Abby, 6-night trip
6/10 Good
10 Oct 2024
paola
paola, 8-night trip
10/10 Exceptional
31 May 2023
NIKOLAI
NIKOLAI, 2-night trip
10/10 Exceptional
30 Sep 2021
Que lugar más agradable para hospedaje! La atención la mejor que he tenido en años! La manager ser portó excelente con la familia, el desayuno buenísimo! Todo limpio.
Ambar
Ambar, 2-night trip
10/10 Exceptional
23 Nov 2020
Verified traveller
5-night trip
10/10 Exceptional
15 Feb 2020
Staff was great. Was exactly what was expected from this place at a great value.
Verified traveller
4-night trip
8/10 Very good
8 Oct 2019
manuel
manuel, 2-night trip
8/10 Very good
18 May 2019
Lorena
Lorena, 2-night trip
8/10 Very good
25 Apr 2019
La ubicacion es muy buena, cerca de todo, el personal es muy amable y es muy limpio
Verified traveller
2-night trip
10/10 Exceptional
1 Jan 2019
Nice hotel in good location. Rooms are quite small but staff are very friendly and helpful.
Verified traveller
5-night trip
8/10 Very good
30 Sep 2018
No me abonaron las noches de hospedaje
KELLY
KELLY, 3-night trip
4/10 Fair
30 Jul 2018
I was threated with being kicked out of the hotel for reporting it ae unsafe.
Then, I was "permitted" to stay another night, but purposelyfully given townels littered with ants that have wings with my soap and other items for the day... which of course I immediately threw away and sealed the bathroom window I heard someone messing with as best as I could.
The following morning, I awoke to approximately 8 of these flying ants in my room (with 2 in my boots) so I was able to get that day refunded, but my cousin paid the following 2 day in cash without informing me so I need that back while I find an acceptable hotel.
(I've lived here 11 months and that has never happened during rain this year or 20 years ago, so that excuse doesn't cover it, or of course the towel.)
Erica
Erica, 2-night trip
10/10 Exceptional
26 Jun 2018
Reasonable price and nice folks. The staff were easy to work with.
paul
paul, 2-night trip
10/10 Exceptional
4 Feb 2018
vacaciones felices
Muy bien el hotel muy bonito la gente muy amable y personal muy atento
miguel
miguel, 4-night trip
10/10 Exceptional
23 Jan 2018
Hotel cómodo y accesible
El hotel es céntrico , cercano a centros comerciales , la playa y restaurantes . No tuvimos la necesidad de taxis.
El personal ameno y dispuesto a colaborar en todo momento . Recomendado !
Melany
Melany, 3-night trip
This review was submitted before 2018 and has not been verified.
10/10 Exceptional
24 Nov 2017
bueno bonito y limpio
hotel muy bueno bonito y limpio el desayuno muy rico y variado buen wifi
Verified traveller
4-night trip
This review was submitted before 2018 and has not been verified.
4/10 Fair
19 Oct 2017
Situé sur un boulevard très passant. Endroit vétuste. Pour le prix de la chambre on peut facilement avoir quelque chose de beaucoup mieux. Ceci dit, l’hôtel est à 2min de la plage de Bocagrande.
Camille
Camille, 1-night trip
This review was submitted before 2018 and has not been verified.
10/10 Exceptional
26 Sep 2017
Felicitaciones!!
Un muy buen servicio a un buen precio!
Excelente ubicación, cerca a todo en Bocagrande!
Excelente atención por parte de los empleados!
Karol
Karol, 4-night trip
This review was submitted before 2018 and has not been verified.
4/10 Fair
25 Aug 2017
Location doesn't compensate for condition
Run down and tired with an electrical box hanging from a wire fully exposed 1 foot off the floor. Poor accessibility to guest rooms, unpaved walkways with gravel. Reception was swelteringly hot and incredibly cramped with room for no more than 3 people. Location was ideal but I would prefer to pay an extra $30/night to stay in an international hotel with full amenities and service.
Verified traveller
1-night trip
This review was submitted before 2018 and has not been verified.
8/10 Very good
8 Mar 2017
Gutes einfaches hotel
Sehr nettes personal. Die lage is top.
Kurt
This review was submitted before 2018 and has not been verified.
6/10 Good
27 Dec 2016
It was ok. I had to wear a wrist band. Which was a very stupid. It is a hotel not a hospital.
Verified traveller
This review was submitted before 2018 and has not been verified.
4/10 Fair
1 Dec 2016
regular laatencion
rodrigo
This review was submitted before 2018 and has not been verified.
10/10 Exceptional
23 Nov 2016
Verified traveller
This review was submitted before 2018 and has not been verified.
8/10 Very good
2 Oct 2016
Económico, bien ubicado, limpieza, buen desayuno
Hotel económica, bien ubicado, limpio
HAROLD
This review was submitted before 2018 and has not been verified.
6/10 Good
28 Sep 2016
Nearby parking and nicely kept charming hotel.
This is a decent place for the price. I'd say the A/C takes a long time to cool the room, but all else was adequate. Its not like they're charging an arm and a leg.