Enjoy your visit to Mataram with a stay at Pratama Hotel and Convention. Guests can indulge in massages and enjoy international cuisine at Kangkung, which is open for breakfast, lunch and dinner. Other features include a bar/lounge and a garden.
Languages
English, Indonesian
At a glance
Hotel size
51 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age – 17
Check-out time is 11:30 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 17
Children
No cots (infant beds)
Babysitting*
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Restaurant
Bar/lounge
Coffee shop
Barbecue grills
24-hour room service
Travelling with children
Babysitting (surcharge)
Working away
24-hour business centre
Conference space (2862 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Facilities
ATM/banking
Safe-deposit box at front desk
Garden
Spa services
Banquet hall
Accessibility
Lift
Room amenities
Be entertained
21-inch LCD TV
Cable TV channels
Home comfort
Air conditioning
Slippers
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer (on request)
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Dining
Kangkung – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Sky Garden – This restaurant specialises in barbecue and serves lunch and dinner.
Sky Lounge – This bar specialises in international cuisine and serves dinner and light fare. Happy hour is offered.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
New Year's Eve (31 December) gala dinner per adult: IDR 158467.75
Children & extra beds
Babysitting is available for an extra charge
Policies
This property accepts credit cards. Cash is not accepted.
Also known as
Pratama Hotel Convention Mataram
Pratama Hotel Convention
Pratama Convention Mataram
Pratama Convention
Pratama And Convention Mataram
Pratama Hotel and Convention Hotel
Pratama Hotel and Convention Mataram
Pratama Hotel and Convention Hotel Mataram
Frequently asked questions
Does Pratama Hotel and Convention offer free cancellation for a full refund?
Yes, Pratama Hotel and Convention does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Pratama Hotel and Convention?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Pratama Hotel and Convention?
Yes, there's free self parking.
What are the check-in and check-out times at Pratama Hotel and Convention?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is 11:30 AM.
What is there to do at Pratama Hotel and Convention and nearby?
Pratama Hotel and Convention has spa services and a garden.
Are there restaurants at or near Pratama Hotel and Convention?
Yes, Kangkung offers international cuisine.
Pratama Hotel and Convention Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
7.8/10
Staff & service
7.8/10
Property conditions & facilities
Reviews
8/10 Very good
5 Apr 2016
City hotel
No swimming pool, food acceptable, good staffs, very clean hotel
Raj
Verified Expedia guest review
10/10 Exceptional
3 Nov 2015
Hotel clean and friendly and staff very helpful. Would have been good to have wifi in the room , not just in the lobby.
Verified traveller
Verified Hotels.com guest review
6/10 Good
24 Oct 2015
one night transit stay
valued stay
wingyi
Verified Hotels.com guest review
10/10 Exceptional
4 Aug 2015
Hotel for return from Rinjani
Sleep well. New and clean hotel. Not too far from the LOMBOK airport. Near be duck shop is good dinner.
Verified traveller
Verified Expedia guest review
2/10 Poor
19 May 2015
Don't stay here
We left a night early before we were supposed to and stayed somewhere else. The room was dirty, there was no fridge to keep anything cold, the staff bearly understood English, we made a reservation for dinner at 5pm and preordered, we got to the restaurant they were out of every drink we wanted to order, our dinner got there at 6:15pm and was wrong order. The rooms are not sound proof we could here every person coming and going and everyone in the foyer. We asked for another told there was none. I have stayed at a lot of hotels and this was by far the worst. Would like a refund for the night we lost. This would be good for Asian tourist as this is what they seem to cater for
Shelley
Verified Hotels.com guest review
10/10 Exceptional
3 May 2015
Nice view
They change my tooth brush, tooth paste & comb they provided every day. I like it so much.
Rina
Verified Hotels.com guest review
8/10 Very good
8 Apr 2015
Just what we needed....
We'd been travelling all day and just needed to eat and sleep before moving on the next day. The location isn't great but the hotel had all we needed. The food was good in the main restaurant. Breakfast was good too. Great room and lovely bathroom. Early in the morning there was music playing outside our room. When we left for breakfast we realised they had speakers in the ceiling playing music all around the hotel. This would be nice during the day but not at 6am!
Matty
Verified Expedia guest review
8/10 Very good
9 Jan 2016
Hotel nyaman
Hotel yg nyaman dan tenang walaupun bkn ditengah kota mataram
Johan
Verified Hotels.com guest review
4/10 Fair
10 Sep 2015
Kein Flair-sehr hellhörig
Lage nicht optimal, extreme Ruhestörung nachts, sehr hellhörig, zu wenig Plätze beim Frühstück!
Verified traveller
Verified Expedia guest review
10/10 Exceptional
3 Sep 2015
ありがとうございました
とても良かったです。
Verified traveller
Verified Hotels.com guest review
8/10 Very good
28 Aug 2015
Au top :):):):):):):):):):):):):):):):):):):):):):):):):):):):):):):):):):):):)
Simon
Verified Expedia guest review
8/10 Very good
5 May 2015
Zwischenstopp zu den Gilis
Sehr freundliche Rezeption/Personal ... Frühstück typisch Indonesisch mit Warmspeissen zur Auswahl, leider keine Säfte und serviert wurde in einem offenen Bereich ohne AC... Zimmer modern und nett eingerichtet... Badezimmer ok, unsers roch leider ein bisschen... War nur ein Zwischenstopp zu den Gilis und somit völlig ok!