Central Heritage Resort & Spa, Darjeeling

4.0 star property
Darjeeling hotel with 2 restaurants and spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Central Heritage Resort & Spa, Darjeeling

Reception
Suite | In-room safe, desk, soundproofing, iron/ironing board
Front of property
Reception
Children’s play area – indoor

Reviews

6.0 out of 10

Good

Popular amenities

  • Airport transfer
    Airport transfer
  • Bar
    Bar
  • Gym
    Gym
  • Spa
    Spa
  • Free parking
    Free parking
  • Non-smoking
    Non-smoking
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Fitness centre
  • 24-hour room service
  • Conference centre
  • Business centre
  • 2 meeting rooms
  • Airport shuttle
  • 24-hour front desk
  • Garden
Feel at home
  • Playground on-site
  • Private bathroom
  • Premium TV channels
  • Garden
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 6 of 6 rooms

Standard Room

Highlights

Soundproofed
LED TV
Hairdryer
Private bathroom
Bidet
Free bottled water
Coffee/tea maker
Cable channels
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Suite

Highlights

Soundproofed
Fireplace
LED TV
Hairdryer
Private bathroom
Bidet
Free bottled water
Coffee/tea maker
  • 56 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

Club Room

Highlights

Soundproofed
Fireplace
LED TV
Hairdryer
Private bathroom
Bidet
Free bottled water
Coffee/tea maker
  • 51 sq m
  • Sleeps 2
  • 1 Queen Bed

Garden Club room

Highlights

Soundproofed
LED TV
Separate bedroom
Hairdryer
Private bathroom
Bidet
Free bottled water
Coffee/tea maker
  • Sleeps 2
  • 1 Double Bed

Superior Room

Highlights

Soundproofed
LED TV
Hairdryer
Private bathroom
Bidet
Free bottled water
Coffee/tea maker
Cable channels
  • City view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room

Highlights

Soundproofed
LED TV
Hairdryer
Private bathroom
Bidet
Free bottled water
Coffee/tea maker
Cable channels
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Map
Robertson Road,The mall, Darjeeling, West Bengal, 734101

What's nearby

  • Darjeeling Himalayan Railway - 10 min walk - 0.9 km
  • Tibetan Buddhist Monastery - 19 min walk - 1.6 km
  • Raj Bhavan - 1 min drive - 1.1 km
  • Chowrasta - 9 min drive - 8.2 km
  • Tiger Hill - 16 min drive - 11.5 km

Getting around

  • Bagdogra (IXB) - 169 min drive
  • Gangtok (PYG-Pakyong) - 23.5 miles/37.8 km
  • Darjeeling Station - 10 min walk
  • Chunbhati Station - 46 min drive
  • Rangtong Station - 49 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Glenarys - ‬3 min walk
  • ‪Tom and Jerry's - ‬9 min walk
  • ‪Keventer - ‬3 min walk
  • ‪Kunga Restaurant - ‬4 min walk
  • ‪Dekevas - ‬2 min walk

About this property

Central Heritage Resort & Spa, Darjeeling

Enjoy your visit to Darjeeling with a stay at Central Heritage Resort & Spa, Darjeeling. Guests can be pampered with massages at the spa and grab a bite to eat at one of the 2 restaurants. Other features include a bar/lounge, a fitness centre and a snack bar/deli.

Languages

English, Hindi

At a glance

Hotel size

  • 47 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in start time: 1:00 PM; check-in end time: anytime
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • This property comprises a hotel and an adjacent annex building. Deluxe rooms are located in the annex building.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered on-site self-parking
  • On-site parking is limited

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Breakfast available each morning (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Playground
  • Children's games

What to do

  • Pool table

Working away

  • Business centre
  • 2 meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Romance packages

Facilities

  • Built in 1900
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Library
  • Fitness centre
  • Arcade/games room
  • Full-service spa
  • Banquet hall

Room amenities

Be entertained

  • 32-inch LED TV
  • Premium cable channels

Home comfort

  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The on-site spa has couples treatment room(s). Services include massages. The spa is open daily.

Dining

Orchid – On-site restaurant. Guests can enjoy drinks at the bar.
Regal – On-site restaurant. Guests can enjoy drinks at the bar.
1910 Bar and Lounge – On-site bar.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of INR 4000 per vehicle (one way)

Children & extra beds

  • Rollaway beds are available for INR 1900 per day

Policies

This property accepts credit cards.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Central Heritage Hotel Darjeeling
Central Heritage Hotel
Central Heritage Darjeeling
Central Heritage
Fortune Resort Central, Darjeeling Hotel Darjeeling
Fortune Hotel Central Darjeeling
Central Heritage
Central Heritage Resort Spa Darjeeling
Central Heritage Resort & Spa, Darjeeling Hotel
Central Heritage Resort & Spa, Darjeeling Darjeeling
Central Heritage Resort & Spa, Darjeeling Hotel Darjeeling

Frequently asked questions

Does Central Heritage Resort & Spa, Darjeeling offer free cancellation for a full refund?
Yes, Central Heritage Resort & Spa, Darjeeling does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Central Heritage Resort & Spa, Darjeeling?
Sorry, pets aren't allowed.
Is parking offered on site at Central Heritage Resort & Spa, Darjeeling?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Central Heritage Resort & Spa, Darjeeling?
Yes, an airport shuttle is available. The charge is INR 4000 per vehicle one way.
What are the check-in and check-out times at Central Heritage Resort & Spa, Darjeeling?
Check-in start time: 1:00 PM; check-in end time: anytime. Check-out time is 11:00 AM.
What is there to do at Central Heritage Resort & Spa, Darjeeling and nearby?
Central Heritage Resort & Spa, Darjeeling has a spa, a fitness centre and an arcade, as well as a picnic area and a garden.
Are there restaurants at or near Central Heritage Resort & Spa, Darjeeling?
Yes, there are 2 on-site restaurants.
What's the area around Central Heritage Resort & Spa, Darjeeling like?
Central Heritage Resort & Spa, Darjeeling is a short 10-minute walk from Darjeeling Himalayan Railway and 19 minutes' walk from Tibetan Buddhist Monastery.

Central Heritage Resort & Spa, Darjeeling Reviews

Reviews

6.0

Good

6.2/10

Cleanliness

6.6/10

Staff & service

10/10

Amenities

5.6/10

Property conditions & facilities

Reviews

8/10 Very good

Utsha, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Room was large and comfortable. Only drawback was the number of flights of stairs necessary to get to it. Hotel was very convenient to get to the Mall and it was on a road that transport could drive up to the front door which is often not the case with other hotels in Darjeeling.
4-night trip with friends
Verified Expedia guest review

6/10 Good

The staff at the hotel were delightful but the hotel was a lot more tired than it appeared in the photographs and the bar/ lobby area were cold (Darjeeling is chilly in November). The mattress was saggy and all the furnishings have seen better days. It was clean and the shower had hot water. We stayed in the annexe, not much of a view, but on a clear day there is a good view from the dining/function room. Good central location. WiFi was hot and miss and even when a hit it was very slow
Alison, 4-night romance trip
Verified Hotels.com guest review

8/10 Very good

Stunning views but a bit dated
Very authentic old lodge in Darjeeling. It is not full of mod cons but our room had spectacular views.
Verified Hotels.com guest review

2/10 Poor

Fake hotel--To be avoided
The hotel has near zero WiFi, the rooms are very bad. The shown in picture was different from what offered. As it was in an adjacent connected old building, far left down the second basement. The hot water is, actually cold water. I will never recommend it to anybody in my life.
Verified Hotels.com guest review

8/10 Very good

Good value for money with excellent views
The hotel is a heritage site so it is understandable that it does look a little worn. However, it was a pleasant stay
Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

8/10 Very good

Alison, 2-night romance trip
Verified Hotels.com guest review

4/10 Fair

Don't stay here
The staff are hard work. Checked in just after midnight and the night clerk was just weird. All we needed was to check in but it just seemed to take forever. Booked a car with the hotel to take us to Bagdogra airport the day before we left. The gentleman behind the front desk said he'd booked it and we paid. He put the cash in his inside pocket and the next day the car wasn't booked! Had to be re booked last minute. They dried sheets and towels on the roof, we could see this from a near by cafe, called Glenary's which I would highly recommend by the way. 3 story building all the same company. Bar, cafe and restaurant, ate in all 3 and good safe food. Back to the hotel, lock on my door didn't work one day, staff went into the room next door and then came out of my room, there was a secret connection to the rooms that they wouldn't show me. To be clear it was not a connecting room so no idea how they got in but left me sleeping with one eye open.
Verified Expedia guest review

10/10 Exceptional

Verified Hotels.com guest review

2/10 Poor

Don't Go.
Carpet smells of 100 year dirt. Room stinks of cigarette smoke. Toilets were dirty. Staff showed the club room category as well, which was not better. On top this, when I wanted to vacate and go to a nearby hotel the Manger charged Rs. 400 for just 2kms.
Verified Expedia guest review

2/10 Poor

Misleading Photos and worst Rooms
The hotel is no more associated with Fortune Group though it boosts the emblem of Fortune at its door, on the cutlery. I had booked standard room and was given the room in the building opposite to main hotel which didn't had any ventilation, window (the window which was there was having a wall in front of it in proximity of one feet) and was having a nagging sound of boiler when we checked in. I was told that I had booked a standard room, so the congusted room with sound of boiler (which was really irritating) would need to be borne by us from 6 am to 9 am and from 6 pm to 9 pm. After lot of protest and persuasion for almost an hour, and complaining about the sound of the boiler, no ventilation I was given another room (which was a higher class room). I had booked the room for 4 nights and really repent now for spending Rs. 6K plus on this hopeless hotel which didn't even has a sensitivity to accept that each room must have a ventilation and shouldn't be having a constant nagging sound of boiler for 6 hours a day. Another classic example of apathy of the staff was that every day at the breakfast the table linen on the table was dirty and inspite of requesting the staff for changing the same (as it was bearing marks of last night's dinner lol), the staff was ridiculously reluctant to even acknowledge it and change it. Inspite of the hotel being no more associated with Fortune group I don't understand how one can have Fortune Group emblem used.
Verified Expedia guest review

4/10 Fair

Awful , not worth the money
Had an awful experience. First of all, Expedia messed up by not cancelling our reservation and booking us into a place last minute. Then we got there to a tiny room with awful hygiene. We asked to move to their other location which was riddled with bugs and to our surprise, mice. Only good thing was after asking repeatedly if we could have a room on a higher floor, they moved us for one night. I will NEVER stay there again , and what an awful experience with Expedia
Verified Expedia guest review

6/10 Good

Verified Hotels.com guest review

6/10 Good

Location is the King.
Great Location. Walking distance to the Mall and other shopping areas.
Verified Expedia guest review

4/10 Fair

Not satisfied
Uncomfortable damp room. Very cold toilet. Except for the electric blanket nothing was good about this hotel. Definitely avoidable
Verified Hotels.com guest review

10/10 Exceptional

Exeptionl.best place to stay at the heart of place
Relaxing cmfratble n refreshing place to stay Attractive interior makes u to stay more
Verified Expedia guest review

6/10 Good

Good location, spacious rooms
February trip, lovely room suite with anteroom space for luggage and a dresser. Bathroom had a bad smell of stale bathroom air which needed airing out, and the worst part was being so cold! Our room was large and spacious but had only a small 3 bar plug-in heater, and there were no others available. We were lent 2 electric hot water bottles though, and the shower was very hot and powerful when the hot water was turned on (btw 6-9am and 6-9pm though you can ask for it at other times - they're politely clear about the timing). Staff were very helpful with booking taxis to the airport and quick with room service/housekeeping etc so would recommend it for warmer weather. Or be tougher than we were!
Verified Expedia guest review

6/10 Good

Fin lokation, men hotellet har brug for renovering
Fin lokation, men hotellet har brug for renovering for at åbne sin potentiale.
Alexander, 2-night trip
Verified Expedia guest review

4/10 Fair

Good location but not good value for money
We stayed for one night at the Central Heritage in Darjeeling, our last night before returning to Germany. For the price, we expected better. The room was very dirty, especially the bathroom. Breakfast was very stale and not tasty. Staff was very inefficient. This would all be OK if it was a budget priced hotel but at the price we paid we definetely were dissapointed. If you are budgeting for a 3-4 star hotel stay somewhere else.
Verified Expedia guest review

4/10 Fair

No recommend
It is located near Glenary,s however we couldn't see mountain properly even though we stayed in sweet room. We couldn't open curtain due to a building opposite of our windows. Further more, reception desk staff were rude and blunt way.
Verified Hotels.com guest review

4/10 Fair

部屋は広かったですが、暖房は小さなヒーター一台で2月のダージリンの気候では室内でも結構寒いです。 あと、お湯がたぶん朝の数時間しか使えません。朝はタイガーヒルに行ったりで、時間が合わず、冬に冷たいシャワーしか浴びられませんでした。
Verified Expedia guest review