Robertson Road,The mall, Darjeeling, West Bengal, 734101
What's nearby
Darjeeling Himalayan Railway - 10 min walk - 0.9 km
Tibetan Buddhist Monastery - 19 min walk - 1.6 km
Raj Bhavan - 1 min drive - 1.1 km
Chowrasta - 9 min drive - 8.2 km
Tiger Hill - 16 min drive - 11.5 km
Getting around
Bagdogra (IXB) - 169 min drive
Gangtok (PYG-Pakyong) - 23.5 miles/37.8 km
Darjeeling Station - 10 min walk
Chunbhati Station - 46 min drive
Rangtong Station - 49 min drive
Airport shuttle (surcharge)
Restaurants
Glenarys - 3 min walk
Tom and Jerry's - 9 min walk
Keventer - 3 min walk
Kunga Restaurant - 4 min walk
Dekevas - 2 min walk
About this property
Central Heritage Resort & Spa, Darjeeling
Enjoy your visit to Darjeeling with a stay at Central Heritage Resort & Spa, Darjeeling. Guests can be pampered with massages at the spa and grab a bite to eat at one of the 2 restaurants. Other features include a bar/lounge, a fitness centre and a snack bar/deli.
Languages
English, Hindi
At a glance
Hotel size
47 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 1:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is 11:00 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property comprises a hotel and an adjacent annex building. Deluxe rooms are located in the annex building.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free uncovered on-site self-parking
On-site parking is limited
Transfers
Airport shuttle (available 24 hours)*
Other information
Smoke-free property
Property amenities
Food and drink
Breakfast available each morning (surcharge)
2 restaurants
Bar/lounge
Private dining
24-hour room service
Snack bar/deli
Travelling with children
Playground
Children's games
What to do
Pool table
Working away
Business centre
2 meeting rooms
Conference centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Romance packages
Facilities
Built in 1900
Safe-deposit box at front desk
Garden
Picnic area
Library
Fitness centre
Arcade/games room
Full-service spa
Banquet hall
Room amenities
Be entertained
32-inch LED TV
Premium cable channels
Home comfort
Coffee/tea maker
Slippers
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower only
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
The on-site spa has couples treatment room(s). Services include massages. The spa is open daily.
Dining
Orchid – On-site restaurant. Guests can enjoy drinks at the bar.
Regal – On-site restaurant. Guests can enjoy drinks at the bar.
1910 Bar and Lounge – On-site bar.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of INR 4000 per vehicle (one way)
Children & extra beds
Rollaway beds are available for INR 1900 per day
Policies
This property accepts credit cards.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Central Heritage Hotel Darjeeling
Central Heritage Hotel
Central Heritage Darjeeling
Central Heritage
Fortune Resort Central, Darjeeling Hotel Darjeeling
Fortune Hotel Central Darjeeling
Central Heritage
Central Heritage Resort Spa Darjeeling
Central Heritage Resort & Spa, Darjeeling Hotel
Central Heritage Resort & Spa, Darjeeling Darjeeling
Central Heritage Resort & Spa, Darjeeling Hotel Darjeeling
Frequently asked questions
Does Central Heritage Resort & Spa, Darjeeling offer free cancellation for a full refund?
Yes, Central Heritage Resort & Spa, Darjeeling does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Central Heritage Resort & Spa, Darjeeling?
Sorry, pets aren't allowed.
Is parking offered on site at Central Heritage Resort & Spa, Darjeeling?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Central Heritage Resort & Spa, Darjeeling?
Yes, an airport shuttle is available. The charge is INR 4000 per vehicle one way.
What are the check-in and check-out times at Central Heritage Resort & Spa, Darjeeling?
Check-in start time: 1:00 PM; check-in end time: anytime. Check-out time is 11:00 AM.
What is there to do at Central Heritage Resort & Spa, Darjeeling and nearby?
Central Heritage Resort & Spa, Darjeeling has a spa, a fitness centre and an arcade, as well as a picnic area and a garden.
Are there restaurants at or near Central Heritage Resort & Spa, Darjeeling?
Yes, there are 2 on-site restaurants.
What's the area around Central Heritage Resort & Spa, Darjeeling like?
Central Heritage Resort & Spa, Darjeeling is a short 10-minute walk from Darjeeling Himalayan Railway and 19 minutes' walk from Tibetan Buddhist Monastery.
Central Heritage Resort & Spa, Darjeeling Reviews
Reviews
6.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.2/10
Cleanliness
6.6/10
Staff & service
10/10
Amenities
5.6/10
Property conditions & facilities
Reviews
8/10 Very good
27 Jan 2021
Utsha
Utsha, 2-night trip with friends
Verified Hotels.com guest review
8/10 Very good
25 Mar 2019
Room was large and comfortable. Only drawback was the number of flights of stairs necessary to get to it. Hotel was very convenient to get to the Mall and it was on a road that transport could drive up to the front door which is often not the case with other hotels in Darjeeling.
Verified traveller
4-night trip with friends
Verified Expedia guest review
6/10 Good
23 Nov 2018
The staff at the hotel were delightful but the hotel was a lot more tired than it appeared in the photographs and the bar/ lobby area were cold (Darjeeling is chilly in November). The mattress was saggy and all the furnishings have seen better days. It was clean and the shower had hot water. We stayed in the annexe, not much of a view, but on a clear day there is a good view from the dining/function room. Good central location. WiFi was hot and miss and even when a hit it was very slow
Alison
Alison, 4-night romance trip
Verified Hotels.com guest review
8/10 Very good
13 Apr 2018
Stunning views but a bit dated
Very authentic old lodge in Darjeeling. It is not full of mod cons but our room had spectacular views.
David
Verified Hotels.com guest review
2/10 Poor
9 Apr 2018
Fake hotel--To be avoided
The hotel has near zero WiFi, the rooms are very bad. The shown in picture was different from what offered. As it was in an adjacent connected old building, far left down the second basement.
The hot water is, actually cold water. I will never recommend it to anybody in my life.
LALIT
Verified Hotels.com guest review
8/10 Very good
8 Apr 2018
Good value for money with excellent views
The hotel is a heritage site so it is understandable that it does look a little
worn. However, it was a pleasant stay
David
Verified Hotels.com guest review
8/10 Very good
22 Feb 2018
sharmila
Verified Hotels.com guest review
8/10 Very good
18 Jan 2018
Alison
Alison, 2-night romance trip
Verified Hotels.com guest review
4/10 Fair
30 Sep 2016
Don't stay here
The staff are hard work. Checked in just after midnight and the night clerk was just weird. All we needed was to check in but it just seemed to take forever.
Booked a car with the hotel to take us to Bagdogra airport the day before we left. The gentleman behind the front desk said he'd booked it and we paid. He put the cash in his inside pocket and the next day the car wasn't booked! Had to be re booked last minute.
They dried sheets and towels on the roof, we could see this from a near by cafe, called Glenary's which I would highly recommend by the way. 3 story building all the same company. Bar, cafe and restaurant, ate in all 3 and good safe food.
Back to the hotel, lock on my door didn't work one day, staff went into the room next door and then came out of my room, there was a secret connection to the rooms that they wouldn't show me. To be clear it was not a connecting room so no idea how they got in but left me sleeping with one eye open.
disappointed
Verified Expedia guest review
10/10 Exceptional
26 Sep 2016
Verified traveller
Verified Hotels.com guest review
2/10 Poor
2 Aug 2016
Don't Go.
Carpet smells of 100 year dirt. Room stinks of cigarette smoke. Toilets were dirty. Staff showed the club room category as well, which was not better. On top this, when I wanted to vacate and go to a nearby hotel the Manger charged Rs. 400 for just 2kms.
Badri sandhya
Verified Expedia guest review
2/10 Poor
22 May 2016
Misleading Photos and worst Rooms
The hotel is no more associated with Fortune Group though it boosts the emblem of Fortune at its door, on the cutlery. I had booked standard room and was given the room in the building opposite to main hotel which didn't had any ventilation, window (the window which was there was having a wall in front of it in proximity of one feet) and was having a nagging sound of boiler when we checked in. I was told that I had booked a standard room, so the congusted room with sound of boiler (which was really irritating) would need to be borne by us from 6 am to 9 am and from 6 pm to 9 pm. After lot of protest and persuasion for almost an hour, and complaining about the sound of the boiler, no ventilation I was given another room (which was a higher class room). I had booked the room for 4 nights and really repent now for spending Rs. 6K plus on this hopeless hotel which didn't even has a sensitivity to accept that each room must have a ventilation and shouldn't be having a constant nagging sound of boiler for 6 hours a day.
Another classic example of apathy of the staff was that every day at the breakfast the table linen on the table was dirty and inspite of requesting the staff for changing the same (as it was bearing marks of last night's dinner lol), the staff was ridiculously reluctant to even acknowledge it and change it.
Inspite of the hotel being no more associated with Fortune group I don't understand how one can have Fortune Group emblem used.
Dhananjay
Verified Expedia guest review
4/10 Fair
18 May 2016
Awful , not worth the money
Had an awful experience. First of all, Expedia messed up by not cancelling our reservation and booking us into a place last minute. Then we got there to a tiny room with awful hygiene. We asked to move to their other location which was riddled with bugs and to our surprise, mice. Only good thing was after asking repeatedly if we could have a room on a higher floor, they moved us for one night.
I will NEVER stay there again , and what an awful experience with Expedia
Georgina
Verified Expedia guest review
6/10 Good
12 Apr 2016
Verified traveller
Verified Hotels.com guest review
6/10 Good
12 Apr 2016
Location is the King.
Great Location. Walking distance to the Mall and other shopping areas.
Sreedhara
Verified Expedia guest review
4/10 Fair
16 Feb 2016
Not satisfied
Uncomfortable damp room. Very cold toilet. Except for the electric blanket nothing was good about this hotel. Definitely avoidable
anirban
Verified Hotels.com guest review
10/10 Exceptional
5 Apr 2015
Exeptionl.best place to stay at the heart of place
Relaxing cmfratble n refreshing place to stay
Attractive interior makes u to stay more
must stay
Verified Expedia guest review
6/10 Good
10 Mar 2015
Good location, spacious rooms
February trip, lovely room suite with anteroom space for luggage and a dresser. Bathroom had a bad smell of stale bathroom air which needed airing out, and the worst part was being so cold! Our room was large and spacious but had only a small 3 bar plug-in heater, and there were no others available. We were lent 2 electric hot water bottles though, and the shower was very hot and powerful when the hot water was turned on (btw 6-9am and 6-9pm though you can ask for it at other times - they're politely clear about the timing). Staff were very helpful with booking taxis to the airport and quick with room service/housekeeping etc so would recommend it for warmer weather. Or be tougher than we were!
G
Verified Expedia guest review
6/10 Good
20 Mar 2018
Fin lokation, men hotellet har brug for renovering
Fin lokation, men hotellet har brug for renovering for at åbne sin potentiale.
Alexander
Alexander, 2-night trip
Verified Expedia guest review
4/10 Fair
1 May 2016
Good location but not good value for money
We stayed for one night at the Central Heritage in Darjeeling, our last night before returning to Germany. For the price, we expected better. The room was very dirty, especially the bathroom. Breakfast was very stale and not tasty. Staff was very inefficient. This would all be OK if it was a budget priced hotel but at the price we paid we definetely were dissapointed. If you are budgeting for a 3-4 star hotel stay somewhere else.
Verified traveller
Verified Expedia guest review
4/10 Fair
21 Nov 2015
No recommend
It is located near Glenary,s however we couldn't see mountain properly even though we stayed in sweet room. We couldn't open curtain due to a building opposite of our windows. Further more, reception desk staff were rude and blunt way.