No.33 Jinshui East Road, Zhengdong New District, Zhengzhou, Henan, 450046
What's nearby
Henan Geological Museum - 8 min walk - 0.7 km
Zhengzhou International Convention and Exhibition Centerr - 5 min drive - 4.4 km
Century Amusement Park - 7 min drive - 6.9 km
Zhengzhou Tennis Centre - 8 min drive - 7.6 km
Erqi Memorial Tower - 10 min drive - 10.3 km
Getting around
Zhengzhou (CGO) - 31 min drive
Zhengzhou East Station - 17 min drive
Restaurants
Dio Coffee - 12 min walk
确菲健身俱乐部 - 13 min walk
新长安秀酒廊 - 8 min walk
永和铂爵国际酒店-大堂酒廊 - 6 min walk
郑州和晨茶楼 - 12 min walk
About this property
Sheraton Grand Zhengzhou Hotel
Located near a train station, Sheraton Grand Zhengzhou Hotel is a great choice for a stay in Zhengzhou. Guests can indulge in spa services, and Feast, one of 3 restaurants, serves breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 indoor pools, a bar/lounge and a fitness centre.
Languages
Chinese (Mandarin), English
At a glance
Hotel size
361 rooms
Arranged over 28 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
At check-in, guests must provide a negative PCR COVID-19 test result
Guests providing a negative COVID-19 test result must have been tested no more than 24 hours prior to check-in
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Other information
Designated smoking areas
Property amenities
Food and drink
3 restaurants
Bar/lounge
24-hour room service
Travelling with children
Children's pool
Working away
10 meeting rooms
Conference centre (32292 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Facilities
Safe-deposit box at front desk
Rooftop garden
Fitness centre
2 indoor pools
Spa services
Vegan dining options
Vegetarian dining options
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
Banquet hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible spa
Wheelchair-accessible restaurant
Visual alarms in hallways
Portable bath seats
Grab bar near toilet
Lever door handles
Room amenities
Be entertained
IPod docking station
Television
Cable TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Dressing gowns and slippers
Iron/ironing board
Sleep well
Down duvet
Turndown service
Premium bedding
Rollaway/extra bed (surcharge)
Freshen up
Separate bath and shower
Rainfall shower heads
Free toiletries
Hairdryer (on request)
Towels
Stay connected
Desk
Free WiFi and wired internet
Food and drink
Fridge
Free bottled water
In-room dining only
More
Daily housekeeping
In-room safe
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services.
Dining
Feast – This restaurant serves breakfast, lunch and dinner.
Yue Sichuan – This restaurant specialises in Chinese cuisine and serves lunch and dinner.
Yue Cantonese and Seafood – This restaurant specialises in Chinese cuisine and serves lunch and dinner.
Fees & policies
Children & extra beds
Rollaway beds are available for CNY 350 per night
Policies
This property uses solar energy.
Guests can rest easy knowing that there's a deadlock on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Sheraton Zhengzhou
Sheraton Grand Zhengzhou
Sheraton Grand Zhengzhou Hotel Hotel
Sheraton Grand Zhengzhou Hotel Zhengzhou
Sheraton Grand Zhengzhou Hotel Hotel Zhengzhou
Frequently asked questions
Does Sheraton Grand Zhengzhou Hotel offer free cancellation for a full refund?
Yes, Sheraton Grand Zhengzhou Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sheraton Grand Zhengzhou Hotel?
Yes, there are 2 indoor pools and a children's pool.
Are pets allowed at Sheraton Grand Zhengzhou Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Sheraton Grand Zhengzhou Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Sheraton Grand Zhengzhou Hotel?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is noon.
What is there to do at Sheraton Grand Zhengzhou Hotel and nearby?
Sheraton Grand Zhengzhou Hotel has 2 indoor pools and a fitness centre, as well as spa services.
Are there restaurants at or near Sheraton Grand Zhengzhou Hotel?
Yes, there are 3 on-site restaurants, featuring Chinese cuisine.
What's the area around Sheraton Grand Zhengzhou Hotel like?
Sheraton Grand Zhengzhou Hotel is in Jinshui District, a short 8-minute walk from Henan Geological Museum.
Sheraton Grand Zhengzhou Hotel Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
8.0/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
5 Jun 2024
Michael
Michael, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 Nov 2023
Maggie Ming Chi
Maggie Ming Chi, 2-night trip
Verified Hotels.com guest review
8/10 Very good
20 Oct 2023
Nice hotel for a business trip.
Feng
Feng, 2-night business trip
Verified Expedia guest review
10/10 Exceptional
29 Jan 2020
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
13 Jan 2020
Soogun
Soogun, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
11 Jun 2019
A Wonderful Time at Sheraton in Zhengzhou
We really enjoyed our stay there and will book it again in the future.
Jian
Jian, 2-night romance trip
Verified Hotels.com guest review
8/10 Very good
9 May 2019
Verified traveller
2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
4 Feb 2019
Aszhar
Aszhar, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Feb 2019
Nice hotel.
Convenient for travelling.
Would be staying again when next time visiting.
Y
Y, 1-night trip
Verified Expedia guest review
8/10 Very good
21 Nov 2018
Verified traveller
1-night trip
Verified Expedia guest review
8/10 Very good
3 Jul 2018
Verified traveller
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
9 Apr 2018
Yizhong
Verified Hotels.com guest review
6/10 Good
28 Mar 2018
need to improve
the room is too hot, the front desk needs to improve the service level. It is the rush time and the waiting time for check-in and out is too long, and hope that they can improve the management level.
Verified traveller
3-night trip
Verified Expedia guest review
10/10 Exceptional
15 Jul 2017
Rene
Rene, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
1 Jul 2017
Convient to reach any favorite places to visit.
Staffs are kind and response are fast.
Clean facilities. Foods are excellent.
John
John, 9-night trip
Verified Orbitz guest review
6/10 Good
11 Apr 2017
No A/C
Was here for one night. The AC did not work and got moved to another room. It didn't work in that room either and tried to stick us with a room fan! After the temperature crept up to 27.5, I called again and they put us on the top floor facing the east side because it was cooler. The bellhop was very nice as was most of the staff.
Note that this is a smoking hotel although they said that 2 floors were non-smoking.
Chaz_m
Verified Expedia guest review
10/10 Exceptional
11 Sep 2016
great hotel in Zhengzhou
wonderful business hotel and great location to train station.
Juan
Verified Hotels.com guest review
8/10 Very good
5 Jul 2016
Hot water was under fixing. Overall great hotel...Bed was comfortable though.
Verified traveller
Verified Expedia guest review
8/10 Very good
16 Nov 2024
HWA MIN
HWA MIN, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
14 Jul 2024
Shitong
Shitong, 2-night trip
Verified Expedia guest review
10/10 Exceptional
2 Jul 2024
YINGNING
YINGNING, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
24 Mar 2024
Verified traveller
4-night business trip
Verified Hotels.com guest review
4/10 Fair
29 Jan 2024
Jacob
Jacob, 1-night trip
Verified Hotels.com guest review
8/10 Very good
27 Sep 2023
JAEKYUNG
JAEKYUNG, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
18 Aug 2023
Un bel établissement
Hôtel très confortable et propre. Les chambres sont assez spacieuses et bien équipées.
La restauration correcte.
Personnel très gentil est très attentionné.
Petit hic : au niveau de la communication, il faut bien réviser son mandarin car l'anglais semble ne plus être la langue internationale.