4/10 Fair
16 Jan 2025
Inconsistent service and facilities
The hotel is dated and needs repair. It is not as nice as it looks online. The pool and spa were closed & it wasn’t disclosed before booking. So were the additional “bars.” The beach is being held on to by buried plastic tarps. You can only swim or hang out on the beach at low tide. The gardens are beautiful and well maintained. Service was inconsistent and food was okay but service and availability of it was also inconsistent.The hotel was likely nice back when it was built, but it is now tired and having an identity crisis. It says it’s a resort, but it’s not quite living up to its title. They will charge you for everything - an extra coffee at breakfast, a lost key card. If you can get a cheap room, it might be worth it, and don’t come with high expectations and you’ll be okay.
Verified traveller
3-night trip
Verified Hotels.com guest review