Central Highlands Visitor Information Centre - 15 min walk
Wally McKenzie House - 17 min walk
Emerald Golf Club - 18 min walk
Getting around
Emerald, QLD (EMD) - 11 min drive
Emerald Station - 3 min drive
Restaurants
McDonald's - 4 min walk
Emerald Maraboon Tavern - 5 min walk
Gloria Jean's Coffees EMERALD - 4 min drive
KFC - 3 min walk
Capricornian Restaurant - 6 min walk
About this property
Emerald Highlands Motel
When visiting Emerald, Emerald Highlands Motel is a great choice to consider. Guests can take a dip in the outdoor pool, and freebies such as WiFi and self-parking are added perks.
Languages
Chinese (Mandarin), English
At a glance
Hotel size
13 rooms
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: 9 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Check-out time is 10 AM
Contactless check-out
Special check-in instructions
The front desk is open daily from 7 AM - 9 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a negative COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 18 and over, and test must have been administered no more than 24 hours prior to check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Other information
Designated smoking areas
Property amenities
Food and drink
Room service (limited hours)
What to do
Golfing nearby
Services
Front desk (limited hours)
Tour/ticket assistance
Laundry facilities
Luggage storage
Facilities
Garden
An outdoor pool
Room amenities
Be entertained
DVD player
Flat-screen television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Fridge
Microwave
Special features
Dining
On-site venue – This restaurant only serves dinner.
Fees & policies
Policies
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards.
Cashless transactions are available.
Also known as
Emerald Highlands Motel
Emerald Highlands
Emerald Highlands Motel Motel
Emerald Highlands Motel Emerald
Emerald Highlands Motel Motel Emerald
Frequently asked questions
Does Emerald Highlands Motel offer free cancellation for a full refund?
Yes, Emerald Highlands Motel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Emerald Highlands Motel?
Yes, there's an outdoor pool.
Are pets allowed at Emerald Highlands Motel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Emerald Highlands Motel?
Yes, there's free self parking.
What are the check-in and check-out times at Emerald Highlands Motel?
Check-in start time: 2 PM; check-in end time: 9 PM. Check-out time is 10 AM. Contactless social distancing and check-out are available.
What is there to do at Emerald Highlands Motel and nearby?
Emerald Highlands Motel has an outdoor pool and a garden.
What's the area around Emerald Highlands Motel like?
Emerald Highlands Motel is a short 2-minute walk from Emerald Hospital and 10 minutes' walk from Emerald Racecourse.
Emerald Highlands Motel Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.4/10
Staff & service
8.0/10
Amenities
8.2/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
11 Jul 2024
Lance
Lance, 1-night trip
Verified Expedia guest review
8/10 Very good
6 Jul 2024
Happy with the stay, nice room very quiet
Eric
Eric, 1-night trip
Verified Hotels.com guest review
8/10 Very good
29 May 2024
It had been updated the bed was comfy
David
David, 1-night trip
Verified Wotif guest review
10/10 Exceptional
21 May 2024
Managers need training with local knowledge
Car park didn't match room nos. So was rather awkward. Air conditioning exceptionally noisy outside and needs major attention. Manager had no local knowledge and not interested in giving us info about the town
Andrew
Andrew, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 Apr 2024
Nothing that we did not like about the property - we will be back......Kind regards......David.
David
David, 1-night business trip
Verified Wotif guest review
6/10 Good
10 Apr 2024
Very average.
MARK
MARK, 1-night trip
Verified Wotif guest review
6/10 Good
14 Mar 2024
Room 2 needs a good clean, some electrical work should also be carried out of power points.
Justin
Justin, 1-night business trip
Verified Wotif guest review
8/10 Very good
8 Oct 2023
Had loads of music and screaming out the back of the motel. From next door
Richard
Richard, 1-night family trip
Verified Wotif guest review
10/10 Exceptional
1 Oct 2023
Marea
Marea, 1-night trip
Verified Wotif guest review
10/10 Exceptional
5 Sep 2023
The room was clean and neat and had everything I needed for a comfortable stay. Simple, but well priced and the staff were friendly. I will be coming back!
Frida
Frida, 1-night business trip
Verified Wotif guest review
8/10 Very good
25 Aug 2023
Good room for overnight stay - but did get woken up at 5:15 am with the linen delivery guy pushing the trolley past all the rooms .
Rachel
Rachel, 1-night trip
Verified Wotif guest review
8/10 Very good
22 Aug 2023
Rohani
Rohani, 1-night trip
Verified Wotif guest review
10/10 Exceptional
28 Jul 2023
Very easy walk to a local pub, and some fast food restaurant.
Cherise
Cherise, 1-night trip
Verified Wotif guest review
8/10 Very good
24 Jun 2023
Friendly staff at reception upon arrival. Close to major takeaway food outlets and shops. Clean room and on-site parking.
Angela
Angela, 1-night family trip
Verified Lastminute guest review
4/10 Fair
21 Jun 2023
Mould in shower and cracked vanity basin. No breakfast nor room service as stated on ad.
Young lad on reception had very limited customer skills- another customer complained of cockroaches in their room. Very little response nor an investigation of the problem , finally offered a nearly empty can of insecticide as no other room available.
Not a good feeling, cannot understand the rave reviews.
Ralph
Ralph, 1-night trip
Verified Expedia guest review
2/10 Poor
2 Jun 2023
They double booked our reservation, they did however arrange accommodation to another location. I rang to confirm the whereabouts I was staying. They still hadn’t arrange, they then acted and I got confirmation. Major chase up!
Craig
Craig, 1-night business trip
Verified Wotif guest review
2/10 Poor
22 May 2023
Non English speaking reception staff made check in near impossible, had to go back 3 times just to find someone who could communicate with me. Advertised online as having continental breakfast available but they don’t. Staff started cleaning rooms beside ours at 5am, and the cleaning trolley woke us up. The air con vibrates so loudly on the wall that you can’t sleep with it on. The pool sign says ‘poo rules’. Very disappointed and couldn’t wait to get out of there. Dead bugs on the storage shelves also, and no hand towels. Freezer section of fridge iced over so couldn’t use it to keep ice bricks frozen for a sports carnival we were attending. Also you can hear the people in the next room when they’re using the toilet. Not a positive experience in any way
Deborah
Deborah, 1-night family trip
Verified Wotif guest review
10/10 Exceptional
8 May 2023
Sue
Sue, 1-night trip
Verified Wotif guest review
10/10 Exceptional
21 Mar 2023
Brian
Brian, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Mar 2023
All good
David
David, 1-night trip with friends
Verified Wotif guest review
8/10 Very good
15 Feb 2023
Great stay very comfortable only two issues back door didnt have a proper lock and the air con didnt work well.
tracy
tracy, 1-night romance trip
Verified Expedia guest review
8/10 Very good
6 Feb 2023
A fairly good place to stay. A few minor things though. A LARGE step between the bathroom and Shower floor and a minor gap between the bathroom floor and the main room floor. Very little space in the bathroom to put necessities (and the shelf was tilted towards the floor). The bed is VERY high. Also no longer do room service (although there are multiple food places nearby). The 2 way switch for the bathroom over the bed was very handy.
Kayla
Verified Wotif guest review
6/10 Good
14 Jan 2023
Good location, drip in bathroom, key not left out as per phone call, took 3 attempts to obtain with communication being a concern, shower not very clean
Abbie
Verified Wotif guest review
6/10 Good
9 Jan 2023
Susannah
Verified Wotif guest review
10/10 Exceptional
6 Jan 2023
A nice room with a very comfortable bed. Well done Emerald Highlands Motel. 😀