6/10 Good
21 Jul 2024
When we arrived at the property the air conditioning in our room was broken. When we asked about what we could do the host said to turn on the fan for the ac unit and open the window. It was 36 degrees Celsius and only cooled down to 29 at night. All we got from the host was a sorry and that he had no other rooms available but at least it’s only one night. There was no offer of reimbursement despite the room advertising ac and us booking specifically because we wanted an. Due to this we had to leave window open and it made the room very noisy due to the busy street below. This made the whole experience very disappointing especially due to the lack of effort to make the situation better on the host part.
Laura
Laura, 1-night romance trip
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