Nothing in our room worked! Broken switches, curtain rods, dirty carpets, food particles all over the floor, and a thermostat that we couldnt control because it was broken too!!! On top of that, hotel staff refused to give us complimentary drinking water after the first day. Even the coffee was never replaced till we asked for it multiple times each day. And this was all in a suite! I wonder how much worse the service could have been if we had stayed in a regular room.