Hotel HD Natales is a charming retreat in a rural location, where you can unwind on the garden terrace or get active with bike rentals. Explore the surrounding landscape, then return to relax with a book from the library and enjoy laundry facilities for your convenience.
Reviews
8.48.4 out of 10
Very good
Popular amenities
Airport transfer
Bar
Laundry facilities
24/7 front desk
Non-smoking
Free WiFi
Main amenities (12)
Daily housekeeping
Restaurants and bar/lounge
Airport shuttle
Area shuttle
Terrace
24-hour front desk
Garden
Library
Front desk safe
Self-serve laundry
Conference space
Meeting room
Feel at home (6)
Children stay free
Playground on-site
Private bathroom
Garden
Terrace
Daily housekeeping
The current price is 2.909.166 ₫
2.909.166 ₫
2.909.166 ₫ total
includes taxes & fees
26 Mar - 27 Mar
Room options
Available filters for rooms
Showing 6 of 6 rooms
View all photos for Doble vista mar
Doble vista mar
Highlights
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
Daily housekeeping
In-room safe
9 sq m
Beach view
Sleeps 2
2 Single Beds
View all photos for Matrimonial
Matrimonial
Highlights
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
Daily housekeeping
In-room safe
9 sq m
Sea view
Sleeps 2
1 Double Bed
View all photos for Doble V. Campo
Doble V. Campo
Highlights
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
Daily housekeeping
In-room safe
15 sq m
Sleeps 2
2 Single Beds
View all photos for Twin Room
Twin Room
Highlights
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
Daily housekeeping
In-room safe
9 sq m
Sea view
Sleeps 2
2 Single Beds
View all photos for Standard Triple Room
Standard Triple Room
Highlights
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
Daily housekeeping
In-room safe
25 sq m
Sleeps 3
3 Single Beds
View all photos for Standard Double Room, 1 King Bed
Kilometro 4.5, Ruta 9N, Puerto Bories, Natales, Magallanes, 6160000
What's nearby
Costanera - 5 min drive - 4.4 km
Cueva del Milodon - 5 min drive - 4.5 km
Mirador Cerro Dorotea - 5 min drive - 4.8 km
Puerto Natales Casino - 6 min drive - 5.1 km
Plaza de Armas - 6 min drive - 5.5 km
Getting around
Puerto Natales (PNT-Teniente J. Gallardo) - 6 min drive
Airport shuttle (surcharge)
Area shuttle (surcharge)
Restaurants
Pizzeria Mesita Grande - 6 min drive
Asador Patagónico - 6 min drive
La Disquería Natales - 6 min drive
Pizzeria Napoli - 6 min drive
Cafe Kau - 5 min drive
About this property
Hotel HD Natales
Hotel HD Natales is only 3.2 mi (5.1 km) from the airport and offers a shuttle. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. Other features include a terrace and a garden.
Languages
English, Spanish
At a glance
Hotel size
41 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 10 children (1 year old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Transfers
Airport shuttle*
Off-site
Area shuttle within 4.5 km*
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Barbecue grills
Travelling with children
Children stay for free (see details)
Playground
What to do
Hiking/biking trails
Ecotours nearby
Working away
Meeting room
Conference space (108 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Free newspapers in reception
Luggage storage
Multilingual staff
Bike hire
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Terrace
Library
Television in common areas
Traditional architecture
Accessibility
Well-lit path to entrance
1 steps to reach property
Room amenities
Home comfort
Heating (climate-controlled)
Sleep well
Blackout curtains
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).
Optional extras
Airport shuttle service is offered for an extra charge
Local area shuttle service is offered for an extra charge
Policies
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Also known as
Hotel Cisne Cuello Negro Puerto Natales
Hotel Cisne Cuello Negro
Cisne Cuello Negro Puerto Natales
Cisne Cuello Negro
Hotel HD Natales Puerto Natales
HD Natales Puerto Natales
HD Natales
Hotel Cisne de Cuello Negro
Hotel HD Natales Hotel
Hotel HD Natales Natales
Hotel HD Natales Hotel Natales
Frequently asked questions
Does Hotel HD Natales offer free cancellation for a full refund?
Yes, Hotel HD Natales does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel HD Natales?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel HD Natales?
Sorry, there's no on-site parking at Hotel HD Natales.
Is an airport shuttle service offered by Hotel HD Natales?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hotel HD Natales?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon.
Is there an on-site casino at Hotel HD Natales?
No, this hotel doesn't have a casino, but Puerto Natales Casino (6-min drive) is nearby.
What is there to do at Hotel HD Natales and nearby?
Have fun during the warmer months with activities such as hiking. Additional recreation nearby includes ecotours. Hotel HD Natales also has a garden.
Are there restaurants at or near Hotel HD Natales?
Yes, there's an on-site restaurant.
What's the area around Hotel HD Natales like?
Hotel HD Natales is a short 6-minute drive from Puerto Natales (PNT-Teniente J. Gallardo) and 14 minutes' walk from Última Esperanza Fjord.
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Hotel HD Natales Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
9.2/10
Staff & service
7.4/10
Amenities
7.4/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
8/10 Very good
1 Dec 2024
They were very nice, I enjoyed my time there
Yosh
Yosh, 1-night trip
8/10 Very good
8 Dec 2024
It was a nice family run establishment with a charming host. It was a bit outside of town but was an easy Uber into town. Breakfast was great.
Fely
Fely, 4-night trip
10/10 Exceptional
20 Feb 2024
Great place!
Beautiful location and really friendly and helpful staff. Would definitely recommend for any stay!
Daryl
Daryl, 1-night trip
10/10 Exceptional
13 Mar 2024
Cleanliness and staff were friendly and helpful.
Shannon
Shannon, 2-night trip
6/10 Good
6 Jan 2025
Old hotel isolated in poor conditions
Hotel is very far from the town ao there si abaolutetly nothing at walking distance. Very old hotel in poor conditions with a beautiful view but simply not worth it due to its isolation from any restaurants, supermarkets, stores,etc
Guillermo
Guillermo, 1-night trip
10/10 Exceptional
25 Jan 2024
Quaint hotel with wonderful staff
The staff at this hotel was exceptional. Very kind. Very helpful. It’s an older hotel that could use some improvements. The beds were comfortable. We ate breakfast buffet and dinner. Both were good. Beautiful location. View of the Magellan channel. 5 minutes from airport. 20 minutes from town.
Bonnie
Bonnie, 1-night trip
10/10 Exceptional
2 Apr 2024
The staff at the hotel were very friendly and helpful. Water service was interrupted one of the nights which was a great inconvenience after a long day to not be able to shower or even flush the toilet. The hotel is far from downtown and since is technically a different town taxis charge extra to/from this location. The view from the hotel
Is beautiful but it isn’t a nice area to walk around.
Barbara
Barbara, 2-night trip
8/10 Very good
18 Feb 2025
Erhan
Erhan, 2-night trip
10/10 Exceptional
11 Jan 2025
Ótimo hotel
Hotel lindo e charmoso, otimo para uma viagem em casal ou em família. Sem duvidas é uma ótima escolha.
Francisco
Francisco, 3-night trip
10/10 Exceptional
3 Jan 2025
Stayed here while doing doing trips to Torres Del Paine. About 4 km from the town. Had a rental car. So was convenient to travel. Beautiful, quiet location.
The people running the place were amazing, helping you with every need. The restaurant, though had limited options, was good and very flexible with timings. Felt like leaving home at the end of my stay !!
kannan
kannan, 5-night trip
10/10 Exceptional
2 Jan 2025
Anitha
Anitha, 3-night trip
8/10 Very good
4 Dec 2024
Yosh
Yosh, 2-night trip
8/10 Very good
25 Jan 2023
Hotel with friendly staffs
Very nice staff. Have restaurant within hotel and still service in late evening - this is great considering you finish day tour to Torres del Paine and still have big dinner.
MING SHAN
MING SHAN, 2-night trip
10/10 Exceptional
16 Oct 2022
Sergio
Sergio, 2-night trip
8/10 Very good
9 Feb 2022
Seeblick
Wunderbarer Service - gute Tourangebote - nur unzureichendes Internet - ruhige Lage mit Blick auf den See
Verified traveller
4-night trip
8/10 Very good
17 Jan 2022
Ubicación perfecta para viajes a las torres
MISAEL
MISAEL, 2-night trip
8/10 Very good
14 Jan 2022
Mónica
Mónica, 4-night trip
6/10 Good
3 Jan 2020
O atendimento foi muito atencioso, porém o hotel precisa de uma repaginada, melhorar o quarto, por exemplo. Mais conforto. Dar mais acessibilidade, não possuí elevador.
Verified traveller
4-night trip
6/10 Good
2 Jan 2020
Marcelo
Marcelo, 1-night trip
8/10 Very good
27 Nov 2019
Verified traveller
1-night trip
10/10 Exceptional
24 Nov 2019
Great hotel. As advertised. Could use a gym.
Verified traveller
7-night trip
8/10 Very good
6 Mar 2019
La vista es muy linda y la atención es muy buena. Las habitaciones están bien, la cama amplia y cómoda. La ubicación es apartada del centro por lo cual es muy tranquila. Mi única observación es la limpieza de blancos. Toallas, sábanas y acolchados se los ve viejos, amarillentos y algunos manchados. Lamentablemente no causa impresión de limpio, aunque supongo que lo estaba. Las instalaciones son algo viejas (empapelado, alfombras, radiadores) y están un poco descuidadas. Se destaca la atención de la recepción, muy atentos y amables.
Vanesa
Vanesa, 4-night trip
10/10 Exceptional
1 Mar 2019
Beautiful setting with room having gorgeous view of the lake. Boutique type hotel with testaurant. While a couple of miles from town, location is quiet, setene and peaceful. Do not rxpect luxury but instead homy feeling and superb service. True story: when checking out, one of our suitcases was brought down by staff member. My husband proceeded to load the rest of our suitcases on our private transportation to Punta Arenas. However, at the airport, I noticed that this particular suitcase was missing and had not been put into the van. The trip from Puerto Natales to Punta Arenas was 2 1/2 hours, so there was no way of turning back. We anxiously called the hotel to explain. They were on it and told us that they had sent someone with our suitcase to the bus station thinking that we were taking the bus to the.airport. When I explained that we were already at the airport, they tried to assure me that they would bring the suitcase to us and if we had already left, the same person would deliver it to us at our hotel in Santiago. I was still anxious because they indicated that the gentleman bringing the suitcase would be getting to the airport at exactly the same time as our departure tome. As it turned out the gentleman texted me as I was boarding so I went to the end of the line. He hurried and got through other obstacles to get the me the suitcase. No money was accepted for all their efforts. We can never thank them enough for everything they did reflecting great customer service
Verified traveller
4-night trip
6/10 Good
26 Feb 2019
The staff is very kind
Dinner was ok
It is far from downtown
Raquel
Raquel, 1-night trip
6/10 Good
24 Feb 2019
The kindnes of all fue staff!
Although the location is not the best, it is easy to take a cab downtown
It is very interesting to visit the hotel and museum located walking distance