Pyrenees Andorra Shopping Centre - 2 min walk - 0.3 km
Church of Saint Stephen - 5 min walk - 0.5 km
Placa del Poble - 6 min walk - 0.6 km
Andorra Massage - 7 min walk - 0.6 km
Caldea Spa - 15 min walk - 1.3 km
Getting around
La Seu d'Urgell (LEU) - 49 min drive
Barcelona El Prat Airport (BCN) - 165 min drive
Blagnac Airport (TLS) - 168 min drive
L'Hospitalet-pres-l'Andorre Station - 41 min drive
Porté-Puymorens Station - 44 min drive
Burton's Station - 46 min drive
Area shuttle (surcharge)
Restaurants
Starbucks - 5 min walk
McDonald's - 10 min walk
Diamant Andorra - 1 min walk
L'Orri - 8 min walk
Lizarran Andorra - 3 min walk
About this property
Hotel Andorra Palace
Hotel Andorra Palace features a rooftop terrace and a free kids' club. Guests can be pampered with facials at the spa and grab a bite to eat at the coffee shop/cafe. An indoor pool, a bar/lounge and a health club are other features.
Languages
Catalan, English, French, Portuguese, Spanish
At a glance
Hotel size
59 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Free children's club
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 25+ Mbps)
Parking
Covered on-site self-parking (EUR 26 per night)
Off-site
Area shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7:30 AM–11:00 AM
Restaurant
Bar/lounge
Coffee shop
Travelling with children
Free children's club
Children's pool
Playground
What to do
Ski passes
Downhill skiing nearby
Snowboarding nearby
Working away
Meeting rooms
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Free newspapers in reception
Luggage storage
Multilingual staff
Pool loungers
Ski storage
Facilities
1 building/tower
Rooftop terrace
Television in common areas
Health club
An indoor pool
Seasonal outdoor pool
Arcade/games room
Full-service spa
Sauna
Banquet hall
Accessibility
Lift
Room amenities
Be entertained
25-inch plasma TV
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Sleep well
Soundproofed rooms
Freshen up
Private bathroom
Deep-soaking bath
Bath or shower
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Complimentary wireless Internet access (speed of 25+ Mbps)
Phone
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. The spa is open selected days.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 1.57 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.
Optional extras
Continental breakfast is offered for an extra charge of approximately EUR 15 to 16 for adults and EUR 11 to 12 for children
Local area shuttle service is offered for an extra charge
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from 22 April to 25 April:
Fitness facilities
Sauna
Spa
Swimming pool
Parking
Covered self-parking costs EUR 26 per night
Pool, spa, & gym (if applicable)
Pool access available from 10:00 AM to 1:30 PM
The seasonal pool is open from June to September
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property accepts credit cards and debit cards. Cash is not accepted.
Also known as
Hotel Andorra Palace
Andorra Palace
Hotel Andorra Palace Andorra la Vella
Andorra Palace Andorra la Vella
Hotel Andorra Palace Hotel
Hotel Andorra Palace Andorra La Vella
Hotel Andorra Palace Hotel Andorra la Vella
Frequently asked questions
Does Hotel Andorra Palace offer free cancellation for a full refund?
Yes, Hotel Andorra Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Andorra Palace?
Yes, there's an indoor pool, a seasonal outdoor pool and a children's pool. Guests have pool access from 10:00 AM to 1:30 PM.
Are pets allowed at Hotel Andorra Palace?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Andorra Palace?
Yes. Self-parking costs EUR 26 per night.
What are the check-in and check-out times at Hotel Andorra Palace?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon.
What is there to do at Hotel Andorra Palace and nearby?
Have fun with nearby winter activities such as cross-country skiing, snowboarding and snowmobiling. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Hotel Andorra Palace also has a seasonal outdoor pool and a sauna, as well as a Turkish bath and an arcade.
Are there restaurants at or near Hotel Andorra Palace?
Yes, there's an on-site restaurant.
Does Hotel Andorra Palace have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Hotel Andorra Palace like?
Hotel Andorra Palace is a short 2-minute walk from Pyrenees Andorra Shopping Centre and 5 minutes' walk from Church of Saint Stephen.
Hotel Andorra Palace Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.4/10
Staff & service
8.0/10
Amenities
7.6/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
8/10 Very good
17 Nov 2024
Paul
Paul, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
8 Aug 2024
OK for Basic Travel
Marc at the front desk was one of the nicest attendants I’ve come across in my travels. The hotel is a bit older, but that is part of being in Andorra. It could use some small updates though. The room was clean, though the duvet was in the closet which was a little confusing at first. Overall a fine experience.
Anthony
Anthony, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Feb 2024
Great value for money and excellent facilities
Great little hotel in the middle of Vella. Perfect base for a few days skiing with a hire car. Connected internally to the 4 star Mecure, you have the use of a lovely swimming pool, decent gym and sauna and a really good buffet breakfast. Such good value for money even if the decor is a little dated. Room was comfy and spotlessly clean. Would return 100% if visiting for a few days skiing and needing a good value, comfortable and located base.
Trevor
Trevor, 4-night trip with friends
Verified Hotels.com guest review
8/10 Very good
16 Sep 2023
Wesley
Wesley, 1-night trip
Verified Hotels.com guest review
2/10 Poor
7 Aug 2023
Extremely old hotel without any comfort
The hotel is absolutely ancient. The carpet was filthy and the bed was really old with squeaky springs. It's embarrassing they won't put any effort to refurbish the rooms.
Only plus side is the location and breakfast.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 Jul 2023
Great value stay in Andorra la Vella
Great value option right in the heart of Andorra la Vella. It's worth adding the breakfast Buffet which is served over at the adjoining Mercure Hotel. There is also a gym and pool with jacuzzi and sauna that can be used there also.
D
D, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 Jan 2023
Xu
Xu, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 Nov 2022
Excelente servicio y trato del staff de recepción. Las habitaciones muy limpias y ordenadas.
Manuel
Manuel, 9-night trip
Verified Expedia guest review
8/10 Very good
15 Oct 2022
Hotel is located on a very busy street. But it’s convenient to shopping. It’s part of a 2-3 hotel complex. Trying to figure out where to park was difficult. No parking at the hotel. They have a few parking spots in a near by garage for a fee. When we arrived they were full.
martin
martin, 2-night trip
Verified Hotels.com guest review
8/10 Very good
23 Sep 2022
A good value choice.
As many reviews have said; it's really rather dated. However, we found it to be a clean and economical choice. The reception staff were all really nice. Special mention of Gloria who was a ray of sunshine.
Water was always hot and the air-con worked well. Rooms seemed reasonably well sound isolated.
Location is excellent - half-way between the shopping intense area and the old town.
Christopher
Christopher, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 Aug 2022
Tatiana
Tatiana, 1-night trip
Verified Expedia guest review
8/10 Very good
12 Jul 2022
Nice hotel and excellent location. Spa is good and staff helpful.
Antonio
Antonio, 2-night trip
Verified Hotels.com guest review
8/10 Very good
26 May 2022
2 nights stay
The room was basic and old fashioned, needs an update. The breakfast had a fantastic choice. The wellness suite and pool was excellent with a wonderful view. The position of the hotel was very central for shopping and sightseeing.
Michelle
Michelle, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 Apr 2022
There was a lot of noise an smell of marihuana
MARIA DEL PILAR
MARIA DEL PILAR, 1-night family trip
Verified Expedia guest review
8/10 Very good
12 Oct 2021
Hotel was in a great location for exploring Andorra La Vella. Room was spacious and had lovely window views, really the highlight of the room. Bed was comfortable and bathroom was nice. Overall, pretty decent. Staff were kind and helpful. Hotel was really quiet and no bar or restaurant open due to Covid and low season it seemed. The flooring/carpet in the room was terrible and in bad need of replacement. Floor was uneven and lumpy under very cheap carpeting that had stains and scuffs and marks. There was a vent just above the door in the room that kept blowing air that smelled of cigarette smoke, which was irritating, but both windows opened for fresh air so that was helpful. Overall fairly decent value.
Kimberly
Kimberly, 2-night trip
Verified Expedia guest review
6/10 Good
7 Oct 2021
satisfied
Very cheap for a hotel with a sauna
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 Sep 2021
Good overall
It was good for a 3 star hotel
Jaime
Jaime, 2-night trip with friends
Verified Hotels.com guest review
2/10 Poor
9 Jun 2021
Verified traveller
4-night trip
Verified Expedia guest review
10/10 Exceptional
11 Mar 2020
Jordan
Jordan, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
22 Feb 2020
Good stay
It was comfortable, good location
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
30 Sep 2019
brendan
brendan, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
12 Sep 2019
Good Value
The room was large and well located in main shopping area. The TV was old and the
room was slightly outdated but was good for me for the price. A bonus was the use of the pool, spa,
gym, and other facilities at their other hotel. Overall good value for price and location.
Verified traveller
3-night trip
Verified Hotels.com guest review
8/10 Very good
24 Aug 2019
Hotel near historical Centre of Andorra la Vella.
The Hotel is conveniently located within walking distance of all the attractions. One can stroll around the historical town, narrow streets, tiny squares and low-rise buildings, with shops devoted to the international traveler.