I was slightly apprehensive before I arrived, because I had read several bad reviews of the hotel. But either the hotel has improved A LOT in the last year or so, or those bad reviews are EXTREMELY unfair. The hotel staff were both lovely and helpful. The beds were comfortable. The rooms were clean. it is a 3-star hotel, so it does not have some of the luxuries people who stay in more expensive hotels might be used to, but it was very good for what it was. The pool is not very big (and you have to be a little careful because there are some sharp tile edges on the bottom), but it is clean and big enough to swim in. The breakfast is OK, but nothing special, which doesn't really matter, because there is a very nice bakery just a few doors up the road. It's a convenient bus ride (No 1) from the Medina. I stayed for a week with 2 teenaged children (17 and 15). The neighbourhood is not exactly picturesque, but it's quiet and easy, because it is not in a touristy part of Marrakech. We were perfectly happy with the hotel and would recommend it to anyone who does not want to stay right in the centre, but is close enough to it to go in and out.