The Trail of the Lonesome Pine Outdoor Drama - 3 min drive
Southwest Virginia Museum - 4 min drive
Crooked Road Heritage Music Trail - 4 min drive
Devil's Bathtub - 53 min drive
Getting around
Tri-Cities, TN (TRI-Tri-Cities Regional) - 58 min drive
Restaurants
Hardee's - 3 min drive
KFC - 4 min drive
Pizza Plus - 3 min drive
Dairy Queen - 3 min drive
Little Mexico Mexican Restaurant - 19 min walk
About this property
Quality Inn & Suites
Enjoy your visit to Big Stone Gap with a stay at Quality Inn & Suites. Guests can splash around at the indoor pool or grab a bite to eat at the restaurant. A fitness centre and bike repair services are offered, and in-room conveniences include fridges and microwaves. Fellow travellers love the helpful staff.
Languages
English
At a glance
Hotel size
60 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 7 AM
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Free on-site motorhome/coach/lorry parking
Wheelchair-accessible parking and van parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free full breakfast each morning 6 AM–9 AM
Restaurant
Coffee/tea in a common area
Barbecue grills
Water dispenser
Travelling with children
Children stay for free (see details)
What to do
Bike tour information
Bike rentals nearby
Hiking/biking trails nearby
Kayaking nearby
Water tubing nearby
Working away
Business centre
Computer station
Services
24-hour front desk
Laundry facilities
Free newspapers in reception
Luggage storage
Bike repair services
Bike storage
Pool loungers
Facilities
Safe-deposit box at front desk
Picnic area
Fireplace in reception
Television in common areas
Fitness centre
An indoor pool
Bike parking
Banquet hall
Accessibility
Braille/raised signage
Lift
Lift door width (centimetres): 43
Wheelchair-accessible path of travel
Wheelchair-accessible parking
20 on-site accessible parking spaces
Wheelchair-accessible public bathroom
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Visual alarms in hallways
Handrails in stairwells
Stairwell handrail height (centimetres): 25
Closed-captioned TV
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
43-inch flat-screen TV
Premium cable channels
Netflix
Hulu
Streaming services
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Free cot/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Free WiFi
Phone
Food and drink
Fridge
Microwave
More
Daily housekeeping
Fees & policies
Children & extra beds
Rollaway beds are available for USD 10.0 per night
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 11:00 PM
Children under 16 years old are not allowed in the swimming pool without adult supervision
Policies
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Also known as
Comfort Inn Big Stone Gap
Comfort Inn Hotel Big Stone Gap
Comfort Hotel Big Stone Gap
Comfort Inn Big Stone Gap, Virginia
Comfort Inn Big Stone Gap Hotel
Big Stone Gap Comfort Inn
Comfort Inn Big Stone Gap
Quality Inn & Suites Hotel
Quality Inn & Suites Big Stone Gap
Quality Inn & Suites Hotel Big Stone Gap
Frequently asked questions
Does Quality Inn & Suites offer free cancellation for a full refund?
Yes, Quality Inn & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Quality Inn & Suites?
Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 11:00 PM.
Are pets allowed at Quality Inn & Suites?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Quality Inn & Suites?
Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
What are the check-in and check-out times at Quality Inn & Suites?
Check-in start time: 3 PM; check-in end time: 7 AM. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Quality Inn & Suites and nearby?
Have fun with nearby activities such as cycling, fishing and hiking. Additional recreation nearby includes cave exploring and hunting. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness centre and a picnic area.
Are there restaurants at or near Quality Inn & Suites?
Yes, there's an on-site restaurant.
What's the area around Quality Inn & Suites like?
Quality Inn & Suites puts you in the heart of Big Stone Gap. Popular attractions include Jefferson National Forest, which is 3 minutes away by car.
Quality Inn & Suites Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.6/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
8 Jan 2025
Will stay again!
Very cozy and friendly vibes. Room was very clean. Awesome heat lamp in the bathroom. Had the feel of a classy, older hotel but was modern at the same time. Cool pictures of local history all over the place. Did not investigate the breakfast or pool but both looked above average from a glance. The Huddle House next door was very convenient for breakfast. Will definitely look for an excuse to stay here again!
Hugh
Hugh, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
21 Dec 2024
Great Stay
Very nice, clean hotel. Friendly staff.
Kimberly
Kimberly, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 Dec 2024
Johnny
Johnny, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
5 Dec 2024
Rachel
Rachel, 1-night trip
Verified Hotels.com guest review
8/10 Very good
26 Nov 2024
Careful what noise you make...
Divider door to other room missing bottom seal and you hear EVERYTHING from the room next door at midnight even sweet nothings being whispered into someone's ear.
Shawn
Shawn, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
25 Nov 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 Nov 2024
Spectacular view
Gorgeous location and loved the atmosphere.
steven
steven, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
4 Nov 2024
Kathy
Kathy, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 Oct 2024
Loved our stay
We were tired. Several restaurants offered delivery….Food and service was great. Breakfast was very good
Ilona
Ilona, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 Oct 2024
Great Stay
This hotel was great because of the staff Rhonda at check-in was great and speaking with the manager Liz you know why everyone here truly cares about what they do and it shows.
Kelly
Kelly, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
13 Oct 2024
Not your usual Quality Inn. There's not much else in town to choose, but this was more like a newer Sleep Inn or Comfort Inn.
Robert
Robert, 1-night trip
Verified Hotels.com guest review
6/10 Good
10 Oct 2024
Ok but not what I expected
Faith
Faith, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
9 Oct 2024
Love it here
Keanan
Keanan, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
9 Oct 2024
Excellent visit
Keanan
Keanan, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
7 Oct 2024
Chastity
Chastity, 2-night trip
Verified Expedia guest review
10/10 Exceptional
7 Oct 2024
Great hotel, it was very clean. The staff was very friendly and we had a great stay
Jenniffer
Jenniffer, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
23 Sep 2024
This hotel is awesome. Clean friendly staff i. A beautiful setting in the Big Stone Gap area of Virginia. I will definitely stay there again.
Steven
Steven, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
15 Sep 2024
Clean and very friendly staff!
Deborah
Deborah, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
10 Sep 2024
Everyone was so nice and friendly, I would definitely recommend them.
Rhonda
Rhonda, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
5 Sep 2024
I can’t say enough about the great stay we had at The Quality Inn. The view from our room was amazing and the service by the staff was outstanding. Also, the breakfast was very good.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 Sep 2024
Second time here , no complaints
Gary
Gary, 2-night trip
Verified Expedia guest review
10/10 Exceptional
1 Sep 2024
It’s a bit outdated but very clean! Breakfast was great and perfect for our one night stay!
Bobbie
Bobbie, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
30 Aug 2024
Very well kept and staffed facility. Friendly staff and hot breakfast was very nice. Will return when visiting the area.
Rebecca
Rebecca, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
25 Aug 2024
Unexpected gem
Tucked away in Big Stone Gap VA. I would recommend this place for a quiet, nice hotel with a beautiful view
Christian
Christian, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
18 Aug 2024
Great location to visit family in BSG. Clean rooms and friendly staff.