Paid extra for a Superior Room with sea view as I was taken by Superior Room photos on hotels.com and Hippie Chic sites. Was given room 123 on the GROUND floor, which I questioned straight away as it had a patio area with people on sun beds immediately in front and people also walking passed our room as a main thoroughfare. Questioned whether it was a Superior Room and expressed disappointed at lack of privacy. Receptionist advised that it was a Superior Room and that it has a sea view, pointing to partial view. Saw the manager who advised "this is one of our best rooms and no other rooms available - we are full". On my return, checked hotels.com Superior Room description and it states "BALCONY with sea views" with balcony photos. Hippy Chic site description states "Superior Sea View rooms are located on the SECOND or the THIRD floor and enjoy a spectacular view of the Aegean and the island of Delos" and photos with unrestricted sea views from balconies. Waiter service often too long bringing food, drinks and bill. Ordered meals at lunchtime, which came 15 mins apart, advised we're still awaiting my meal - waitress replied "it will be ready when it's ready". Disappointed by general casual, nonchalant service, which is what is clearly pulling this hotel rating down!