At Penelope Palace, you can hit the beach to enjoy the shade from a beach umbrella or relax on a sunlounger. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy and Ayurvedic treatments. The restaurant is a great spot for a bite to eat, and cold drinks are served at the bar/lounge. This Mediterranean hotel also features a poolside bar, a fitness centre and a hot tub.
Languages
Bulgarian, English, German, Russian
At a glance
Hotel size
72 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is 11:30 AM
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed (1 total, up to 5 kg per pet)*
Service animals welcome
Restrictions apply*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (BGN 10 per day)
Transfers
Airport shuttle on request (available 24 hours a day)*
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 8:00 AM–10:00 AM
Restaurant
Bar/lounge
Poolside bar
Room service (limited hours)
Travelling with children
Children stay for free (see details)
Children's pool
Playground
What to do
Beach access
Working away
Conference space (646 square feet)
Services
Front desk (limited hours)
Tour/ticket assistance
Dry cleaning/laundry services
Beach sunloungers
Beach umbrellas
Pool loungers
Facilities
1 building/tower
Built in 2011
Safe-deposit box at front desk
Garden
Terrace
Mosquito nets
Fitness centre
An outdoor pool
Full-service spa
Hot tub
Sauna
Steam room
Banquet hall
Mediterranean architecture
Accessibility
Lift
Room amenities
Be entertained
LCD television
Digital TV channels
Home comfort
Air conditioning
Electric kettle
Slippers
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Bath or shower
Free toiletries
Hairdryer
Towels
Stay connected
Free WiFi
Phone
More
Daily housekeeping
Special features
Spa
The on-site spa has couples treatment room(s). Services include deep-tissue massages, sports massages, facials and body wraps. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.
Dining
On-site venue – fine-dining restaurant.
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately BGN 13 for adults and BGN 8 for children
Airport shuttle service is offered for an extra charge of BGN 18 per vehicle. Maximum occupancy 4
Late checkout can be arranged for an extra charge of BGN 28 (subject to availability)
Children & extra beds
Cots/infant beds are available for BGN 3.0 per night
Rollaway beds are available for BGN 15.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of BGN 5 per pet, per day
Parking
Self-parking costs BGN 10 per day
Pool, spa, & gym (if applicable)
Children under 12 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Also known as
Penelopa Palace
Penelopa Palace Apartments
Penelopa Palace Apartments Pomorie
Penelope Palace Hotel Pomorie
Penelope Palace Hotel
Penelope Palace Pomorie
Penelope Palace
Penelope Palace Hotel
Penelope Palace Pomorie
Penelope Palace Hotel Pomorie
Frequently asked questions
Does Penelope Palace offer free cancellation for a full refund?
Yes, Penelope Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Penelope Palace?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Penelope Palace?
Yes, pets are welcome, with a limit of 1 total and maximum weight of 5 kg per pet. There's a charge of BGN 5 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Penelope Palace?
Yes. Self-parking costs BGN 10 per day.
Is an airport shuttle service offered by Penelope Palace?
Yes, an airport shuttle is available. The charge is BGN 18 per vehicle.
What are the check-in and check-out times at Penelope Palace?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11:30 AM. Late check-out is available for a charge of BGN 28 (subject to availability).
Is there an on-site casino at Penelope Palace?
No, this hotel doesn't have a casino, but Casino Hrizantema (19-min drive) and Platinum Casino (22-min drive) are both nearby.
What is there to do at Penelope Palace and nearby?
Penelope Palace has a spa and an outdoor pool, as well as a steam room and a garden.
Are there restaurants at or near Penelope Palace?
Yes, there's an on-site restaurant.
What's the area around Penelope Palace like?
Penelope Palace is located a short 2-minute walk from Pomorie South Beach.
Penelope Palace Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
9.2/10
Staff & service
10/10
Amenities
9.6/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
17 Sep 2024
Elegant, clean and spacious rooms. Lovely pool and great restaurant. I really enjoyed the services at the spa, too.
Dana
Dana, 5-night trip
Verified Expedia guest review
10/10 Exceptional
9 Jun 2024
Geir Nilsen
Geir Nilsen, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
3 Aug 2018
Verified traveller
24-night family trip
Verified Hotels.com guest review
8/10 Very good
13 Jul 2016
Good but not enough for 4 star
The hotel was nice apart from a few things. First of all in the evening you can hear a really loud music from the next hotel restaurant. Reception team was unbelievable bad train. They ask me to pay for my breakfast 2 times, before that i ask a few questions and they couldn't answer me things that they should know. The service from the housekeeping team was excellent. Restaurant team was good as well.
Verified traveller
Verified Hotels.com guest review
6/10 Good
5 Oct 2022
Jorge
Jorge, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 Aug 2019
Cinzia
Cinzia, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
5 Nov 2018
매우 훌륭한 호텔
비성수기임에도 불구하고 관리가 매우 잘되고 있었습니다. 작은 주방이 있고 냉장고가 커서 매우 유용했습니다. 조식은 주문형식으로 운영되고 있는데 매우 정갈하고 맛있었습니다. 거실이 없는게 흠이지만 가격대비 매우 만족했습니다. 아이에 대한 배려도 좋았습니다. (아이 전용 목욕용품 제공, 엑스트라 베드 제공 등)
SEEUN
SEEUN, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
9 Oct 2018
Zdenka
Zdenka, 2-night trip
Verified Hotels.com guest review
8/10 Very good
3 Sep 2018
Отель очень не плохой! Хорошего качества постройки, прекрасные, большие номера. Завтраки однообразны, но голодными не уйдёте! Ужины выше всяких похвал! Поворачиваю прекрасно выполняют свою работу. Плохо убирают в номере, иногда совсем не заходят!( ещё из минусов - постоянная громкая музыка в соседнем отеле, приходиться находиться в номере с закрытыми окнами.