Neuenkirch Sempach-Neuenkirch Station - 17 min drive
Lucerne (QLJ-Lucerne Train Station) - 17 min drive
Restaurants
McDonald's - 10 min walk
Restaurant Bahnhöfli - 4 min walk
Café Weibel Sursee - 7 min walk
Confiserie Surchat AG - 2 min walk
Restaurant WyHof Rene Foster - 7 min walk
About this property
Hotel Sursee
Hotel Sursee is a great choice for a stay in Sursee. Free perks include WiFi and self-parking. A snack bar/deli, a terrace and a garden are other highlights. Fellow travellers say good things about the helpful staff.
Languages
English, French, German, Portuguese, Spanish
At a glance
Hotel size
40 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Express check-in/out available
Minimum check-in age – 18
Check-out time is 11:00 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The front desk is open Monday - Thursday (6:30 AM - 10:00 PM) and Friday - Sunday (7:00 AM - 8:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's JustIN mobile mobile app before check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (3 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed*
Service animals welcome
Restrictions apply*
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Height restrictions apply for on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast each morning (surcharge)
Coffee/tea in a common area
Snack bar/deli
Travelling with children
Children stay for free (see details)
Playground
What to do
Bike tour information
Access to nearby health club
Bike rentals nearby
Working away
Computer station
Services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Bike hire
Bike repair services
Electric bike charging stations
Bike cleaning
Facilities
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Library
Shopping centre on-site
Accessibility
Lift
Lift door width (centimetres): 80
Wheelchair-accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
1 on-site accessible parking spaces
Wheelchair-accessible public bathroom
Portable shower seat
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Heating
Ceiling fan
Iron/ironing board (on request)
Sleep well
Blackout curtains
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Bath or shower
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi
More
Daily housekeeping
Mobile key entry
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: CHF 1.80 per person, per night. This tax does not apply to children under 12 years of age.
Optional extras
Continental breakfast is offered for an extra charge of approximately CHF 10.00 for adults and CHF 5.00 for children
Children & extra beds
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CHF 20.00 per pet, per day
Parking
Parking height restrictions apply
Policies
Long-term renters welcome.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards, mobile payments and cash.
Mobile payment options include: TWINT.
Also known as
Hotel Sursee
Hotel Sursee Hotel
Hotel Sursee Sursee
Hotel Sursee Hotel Sursee
Frequently asked questions
Does Hotel Sursee offer free cancellation for a full refund?
Yes, Hotel Sursee does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Sursee?
Yes, pets are welcome. There's a charge of CHF 20.00 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Sursee?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Sursee?
Check-in start time: 2:00 PM; check-in end time: 8:00 PM. Check-out time is 11:00 AM. Express check-in and check-out are available.
Is there an on-site casino at Hotel Sursee?
No, this hotel doesn't have a casino, but Grand Casino Lucerne (19-min drive) is nearby.
What is there to do at Hotel Sursee and nearby?
Have fun with nearby activities such as cycling and swimming. Enjoy amenities such as a picnic area, a garden and access to a nearby health club.
What's the area around Hotel Sursee like?
Hotel Sursee is in the heart of Sursee, a short 8-minute walk from Sursee Station.
Hotel Sursee Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
2/10 Poor
12 Aug 2024
wont recommend
Lewis
Lewis, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
4 Aug 2024
ian
ian, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
25 Jul 2024
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
22 Jun 2024
WOW, such personal service
Wow, what fantastic staff, and that is only the start. Nicely located a short walk from the train station, this hotel does things in a very personal way. Help yourself to coffee and cake whenever you want. Filtered water to top up your bottle before your day out. Hearty and plentiful breakfasts to set you up for the day. On site secure parking and exceptionally clean barely warrant a mention with so much to praise. No on site restaurant but plenty of great food within 5 minutes walk
Patrick
Patrick, 4-night trip
Verified Hotels.com guest review
8/10 Very good
18 Jun 2024
Plenty of parking but within easy walk of the old town.
Staff are welcoming and helpful
Jaqueline
Jaqueline, 2-night business trip
Verified Expedia guest review
2/10 Poor
9 Jun 2024
Our room was full of bugs . :(
Very disappointed ☹️ for price i paid.
I would like to request for a refund.
Didn’t sleep all night.
Hangama
Hangama, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
4 Jun 2024
Great breakfast and 24 hr tea and coffee, plus instant noodles after breakfast
TJUNG SENG
TJUNG SENG, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 May 2024
Jiazhen
Jiazhen, 2-night trip
Verified Expedia guest review
8/10 Very good
11 Mar 2024
Andreas
Andreas, 1-night trip
Verified Expedia guest review
10/10 Exceptional
30 Nov 2023
This was a very comfortable location. My family and I stayed in the family room. The kids loved the loft area. The hotel was convenient to the train. The parking was easy to use. The hotel was quiet and breakfast was nice! I would love to stay again one day
Marissa
Marissa, 1-night family trip
Verified Orbitz guest review
8/10 Very good
6 Oct 2023
Clean and quiet. Breakfast too.
Ming
Ming, 1-night trip
Verified Expedia guest review
10/10 Exceptional
19 Sep 2023
Carla
Carla, 1-night trip
Verified Hotels.com guest review
8/10 Very good
10 Sep 2023
Diane
Diane, 5-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
9 Aug 2023
Harrison
Harrison, 3-night trip
Verified Expedia guest review
8/10 Very good
9 Aug 2023
Claudio
Claudio, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
12 May 2023
We stayed one night on the way from UK to Italy. The hotel is clean and the bed was comfortable and there is unlimited tea, coffee, chilled water. The members of staff we came into contact with were very helpful and spoke good English. The parking in the underground car park is free with a voucher from the hotel.
Keely
Keely, 1-night trip
Verified Expedia guest review
10/10 Exceptional
14 Oct 2022
As I explained everything is at it's best for a 3 star Hotel.
Will visit again.
thanks
HERB
HERB, 6-night romance trip
Verified Expedia guest review
10/10 Exceptional
29 Jul 2022
Beautiful property and great staff. Wonderful location near shops and restaurants.
Helen
Helen, 4-night family trip
Verified Expedia guest review
6/10 Good
24 Jun 2022
Find better hotels for the same price
There was no soap. Told them to change the sheets and they didnt.
Verified traveller
2-night family trip
Verified Hotels.com guest review
8/10 Very good
9 Oct 2021
Central
Centrally located, clearing and value for money
Francesco
Francesco, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
2 Aug 2021
Beat
Beat, 1-night business trip
Verified Hotels.com guest review
4/10 Fair
4 Sep 2020
Cold cement down floor
Down in the room there are cold floor tiles and you can not walk barefoot. Breakfast was poor. Parking is underground but common with some companies and others without video cameras and not very safe and without gate. Room was small. Bed very unconfortable and blanket is bad and keep cold not warm
Ioan
Ioan, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
22 Jun 2020
William
William, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 Jan 2020
Excellent value
This was an excellent value in Switzerland, close to Lucerne. We were visiting friends, and stayed for one night. The room was big, the bed comfortable, and all was spotless. The reception staff is very friendly and helpful. We did not have breakfast so can't comment on that.
Patricia
Patricia, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
28 Sep 2019
You won't be disappointed if you stay here
Arrived late getting in was easy. Room was amazing. Had the best hotel breakfast I have ever had. Hospitality was above and beyond!