Jalan Taman Safari No. 101, Cisarua, West Java, 16750
What's nearby
Cisarua Bogor Tea Garden - 6 min drive
Puncak Tea Plantation - 11 min drive
Taman Safari Indonesia - 12 min drive
Dhamma Java Vipassana Meditation Centre - 19 min drive
Cibodas Botanical Gardens - 28 min drive
Getting around
Jakarta (HLP-Halim Perdanakusuma Intl.) - 90 min drive
Jakarta (CGK-Soekarno-Hatta Intl.) - 122 min drive
Tanjakan Empang Station - 24 min drive
Bogor Paledang Station - 26 min drive
Bogor Station - 26 min drive
Restaurants
KFC - 8 min drive
Sindbad Restaurant - 5 min drive
Ateera Restaurant & Cafe - 5 min drive
Restoran Rain forest - 6 min drive
Cafe Onta - 6 min drive
About this property
Pesona Alam Resort & Spa
At Pesona Alam Resort & Spa, you'll be within a 15-minute drive of Taman Safari Indonesia. Guests can indulge in massages at the spa, and The Banyan All Day Dining serves international cuisine. Other highlights include 3 outdoor pools, a bar/lounge and a fitness centre.
Languages
English, Indonesian
At a glance
Hotel size
138 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free uncovered on-site self-parking
Free off-site parking within 328 ft
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–10 AM
Restaurant
Bar/lounge
Coffee shop
24-hour room service
Snack bar/deli
Travelling with children
Children's pool
Mini golf
Playground
What to do
Archery
Mini golf
Pool table
Hiking/biking trails nearby
Horse riding nearby
Working away
Meeting rooms
Computer station
Conference space
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Bike hire
Facilities
Built in 2015
ATM/banking
Safe-deposit box at front desk
Garden
Fitness centre
3 outdoor pools
Arcade/games room
Bike parking
Full-service spa
Massage/treatment rooms
At least 80% of food locally sourced
Vegan dining options
Vegetarian dining options
Locally owned and organised tours and activities
Local artist showcase
Double-glazed windows
At least 80% of lighting from LEDs
Biodegradable drinking straws
No plastic water bottles
Reusable cups only
Banquet hall
Accessibility
Lift
Wheelchair-accessible path of travel
Step-free path to entrance
Room amenities
Be entertained
LCD television
Cable TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Dressing gowns and slippers
Sleep well
Blackout curtains
Soundproofed rooms
Rollaway/extra bed (surcharge)
Freshen up
Shower only
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Desk chair
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Energy-saving switches
Recycling
Special features
Spa
The on-site spa has massage/treatment rooms and couples treatment room(s). Services include massages.
Dining
The Banyan All Day Dining – This restaurant specialises in international cuisine.
Halimun – On-site café.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately IDR 200000 for adults and IDR 100000 for children
Children & extra beds
Rollaway beds are available for IDR 350000.0 per night
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property requires a deposit at the time of booking the reservation.
Also known as
Pesona Alam Resort Cisarua
Pesona Alam Resort
Pesona Alam Cisarua
Pesona Alam Resort & Spa Hotel
Pesona Alam Resort & Spa Cisarua
Pesona Alam Resort & Spa Hotel Cisarua
Frequently asked questions
Does Pesona Alam Resort & Spa offer free cancellation for a full refund?
Yes, Pesona Alam Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Pesona Alam Resort & Spa?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at Pesona Alam Resort & Spa?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Pesona Alam Resort & Spa?
Yes, there's free self parking.
What are the check-in and check-out times at Pesona Alam Resort & Spa?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon.
What is there to do at Pesona Alam Resort & Spa and nearby?
Have fun during the warmer months with activities such as archery. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Pesona Alam Resort & Spa also has a fitness centre and spa services, as well as an arcade and a garden.
Are there restaurants at or near Pesona Alam Resort & Spa?
Yes, The Banyan All Day Dining offers international cuisine.
Pesona Alam Resort & Spa Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.4/10
Staff & service
8.0/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
8/10 Very good
5 May 2024
Raj
Raj, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 Oct 2023
Hashim
Hashim, 4-night trip
Verified Hotels.com guest review
8/10 Very good
15 Oct 2023
Todd
Todd, 2-night trip
Verified Hotels.com guest review
8/10 Very good
24 Jan 2023
The food (breakfast) is not good but expensive
Indra
Indra, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
6 Oct 2022
You're in the middle of paradise here! Totally beautiful and serene. This is tea country with tea plantations surrounding the area
My only complaint was at the restaurant which charged me almost USD 3 for green tea! Apparently, the only free tea is one local brand but since they are in tea country, I believe they could do better by offering what is local.
Mitchell
Mitchell, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
11 Apr 2022
4 star new Hotel in Puncak
Nice 4* hotel.. room 24 m . Minimalist modern style... perfect for family with kid. There is a sofa bed.
Wanna come back again to try their spa n tea break package
Location just side by side with Botanica Santuary Hotel 5*
flelianty
flelianty, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
19 Dec 2021
We stayed in villa with 3 rooms for 3 night. We got problems with water heater, internet connection, TV, and intercom in day 2 so that totally we can’t do anything there and outside is raining. The sad thing we called the services, it is so slow and need to call many times.
indra
indra, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
16 Nov 2021
Fendy
Fendy, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
15 Oct 2021
Very nice place and view and good services
Marthen
Marthen, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
10 Jul 2017
It was amazing
Recommended for all
They have nice rooms
And clean
I think it's best choice in puncak
moayed
moayed, 4-night trip
Verified Expedia guest review
10/10 Exceptional
4 Jun 2017
Excellent!
Fantastic short relaxing break in a lovely location
Sharon
Sharon, 1-night trip
Verified Expedia guest review
10/10 Exceptional
20 Apr 2017
great moment
awesome
Tekom
Verified Hotels.com guest review
10/10 Exceptional
30 Mar 2017
Good place Pesona Alam
Nice place with good service ....
Raden Andry
Verified Hotels.com guest review
6/10 Good
6 Dec 2016
Verified traveller
Verified Hotels.com guest review
6/10 Good
28 Sep 2016
Terrible Service but Nice hotel.
The hotel is beautiful but the service is terrible. I make request for high floor and they gave me the first floor with worst view ever.
The swimming pool was empty during my stay and the the room was very simple. Apart from this i would say that the hotel itself is nice and the view is amazing.
mentor
Verified Hotels.com guest review
10/10 Exceptional
18 Feb 2016
Good stuff
When I reached the hotle I supprised, my villa (surprier villa) maintains 3 single beds which is not enough for 4 people. But the manager was so helpful his name is Akbar and he upgraded my booking to bigger villa for free.
Abdullah A.
Verified Ebookers guest review
10/10 Exceptional
25 Jan 2016
best hotel in puncak
The location of this resort is good and nearby Taman Safari Indonesia which is the destination we want to go.
Abdulmalik
Verified Expedia guest review
10/10 Exceptional
16 Jan 2016
A pleasant hotel for a getaway.
Mohamed Ali
Verified Hotels.com guest review
8/10 Very good
5 Jan 2016
Door was noisy whenever open and close
Hot water not conistance
JIN HAN
Verified Hotels.com guest review
8/10 Very good
24 Dec 2015
Good location with a good view
The location of this resort is good and nearby Taman Safari Indonesia which is the destination we want to go. They offer food and beverages with affordable price. They also have kids playground which is good thing when you travel with two kids.
Shella
Verified Expedia guest review
8/10 Very good
19 Oct 2015
getaway place
location is amazing, we tried lunch in hotel but quality is not good enough, so many flies, buffet lunch is not vary
arif
Verified Hotels.com guest review
10/10 Exceptional
19 Aug 2015
relaxing and nice hotel .
One of the bast hotel in Puncak , quite and relaxing so far from the noise , beatiful forest and good view , I recommended for couples .
Nice and polite staff ..
I didn't like some food that I orderd in midnight iand who cooked the pasta is the worst ,no taste at all and the food are expensive comparing to other hotel , bath room get wet every time I use shower , need to be approved