Real de Guadalupe 30, Centro, San Cristóbal de las Casas, CHIS, 29200
What's nearby
San Cristóbal de las Casas Cathedral - 3 min walk - 0.3 km
Plaza 31 de Marzo - 4 min walk - 0.4 km
Santo Domingo Handicraft Market - 7 min walk - 0.6 km
Arches of Carmen - 8 min walk - 0.7 km
Ex-Convent of Santo Domingo - 9 min walk - 0.8 km
Getting around
Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 72 min drive
Airport shuttle (surcharge)
Area shuttle (surcharge)
Restaurants
El Tacoleto - 1 min walk
La Vina de Bacco - 1 min walk
Casa Lum - 1 min walk
Miura Restaurante - 1 min walk
Nostalgia 'Sabor Istmeño' - 1 min walk
About this property
Casa Lum
Casa Lum features a rooftop terrace and puts you within a five-minute walk of San Cristóbal de las Casas Cathedral. Guests can indulge in massages and enjoy Mexican cuisine at Casa Lum, which is open for breakfast, lunch and dinner. A bar/lounge, a terrace and a garden are other highlights at this Colonial hotel. The room service and helpful staff get good marks from fellow travellers.
Languages
English, Spanish
At a glance
Hotel size
8 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Babysitting*
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
On-site parking is limited
On-site parking includes off-street options
Free off-site parking within 984 ft
Transfers
Airport shuttle on request (available 24 hours a day)*
Off-site
Area shuttle*
Other information
Designated smoking areas
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7 AM–noon
Restaurant
Bar/lounge
Private dining
Room service (limited hours)
Travelling with children
Children stay for free (see details)
Childcare in room (surcharge)
Working away
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Bike hire
Romance packages
Facilities
1 building/tower
Built in 1900
Safe-deposit box at front desk
Rooftop terrace
Garden
Designer shops on-site
Spa services
Colonial architecture
Room amenities
Be entertained
IPod docking station
42-inch flat-screen TV
Cable TV channels
Home comfort
Heating
Dressing gowns and slippers
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Bed sheets provided
What to enjoy
Separate living room
Heated floors
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Free WiFi
Free local calls
Food and drink
Champagne service
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include massages.
Dining
Casa Lum – Overlooking the garden, this restaurant specialises in Mexican cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately MXN 80 to 200 for adults and MXN 80 to 200 for children
Airport shuttle service is offered for an extra charge of MXN 1800 per vehicle (return)
Local area shuttle service is offered for an extra charge
Children & extra beds
In-room babysitting is available for an extra charge
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Also known as
Casa Lum Hotel San Cristobal de las Casas
Casa Lum Hotel
Casa Lum San Cristobal de las Casas
Casa Lum
Casa Lum San Cristobal De Las Casas, Mexico - Chiapas
Casa Lum Hotel
Casa Lum San Cristóbal de las Casas
Casa Lum Hotel San Cristóbal de las Casas
Frequently asked questions
Does Casa Lum offer free cancellation for a full refund?
Yes, Casa Lum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Casa Lum?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Casa Lum?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Casa Lum?
Yes, an airport shuttle is available. The charge is MXN 1800 per vehicle return.
What are the check-in and check-out times at Casa Lum?
You can check in starting at 3:00 PM. Check-out time is noon. Contactless check-out is available.
What is there to do at Casa Lum and nearby?
Casa Lum has spa services and a garden.
Are there restaurants at or near Casa Lum?
Yes, Casa Lum offers al fresco dining, Mexican cuisine and garden views.
What's the area around Casa Lum like?
Casa Lum is in Zona Centro, a short 3-minute walk from San Cristóbal de las Casas Cathedral and 4 minutes' walk from Plaza 31 de Marzo.
Casa Lum Reviews
Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
10/10
Staff & service
9.6/10
Amenities
9.8/10
Property conditions & facilities
9.8/10
Eco-friendliness
Reviews
8/10 Very good
10 Nov 2024
Clare
Clare, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 Jul 2024
Jose
Jose, 4-night trip
Verified Expedia guest review
10/10 Exceptional
12 Mar 2024
Book it! Location is perfect, rooms are spacious and property is beautiful. Staff was so great, not a single complaint.
Maria
Maria, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
2 Mar 2024
C k
C k, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 Feb 2024
Karen
Karen, 1-night trip
Verified Expedia guest review
8/10 Very good
17 Feb 2024
The location is the best. Nice garden. The staff is excellent.
Ketankumar
Ketankumar, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
2 Feb 2024
EXCELLENT SERVICE AND REALLY FRIENDLY STAFF
YOSEBA
Verified Expedia guest review
10/10 Exceptional
6 Nov 2023
Safety box was inoperable
Pablo
Pablo, 1-night trip
Verified Expedia guest review
10/10 Exceptional
15 Jul 2023
Great service, good location, very will kept and clean. Highly recommend. Restaurant very good. Hotel is first class.
Jo Marie
Jo Marie, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
10 Oct 2022
Lovely boutique hotel in a transformed mexican colonial house. Very friendly, professional staffade me feel very welcomed. Breakfast menu options were delicious. Coffee was always perfect. Rooms are very charming and spacious. Can't wait to go back!
Jose
Jose, 5-night trip
Verified Expedia guest review
10/10 Exceptional
19 Sep 2022
Amina
Amina, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 May 2022
Right in the middle of everything, but still quiet.
Charles
Charles, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
16 Feb 2022
Romantic hotel
Great hotel in the middle of everything . Service was great ! Food is great ! Romantic place to stay
Daniel
Daniel, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Feb 2022
beautifully styled, modern yet rustic
Gardenia
Gardenia, 3-night trip
Verified Expedia guest review
10/10 Exceptional
20 Jan 2022
Brian
Brian, 2-night trip
Verified Orbitz guest review
10/10 Exceptional
19 Nov 2021
Excellent service
Rafael
Rafael, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
19 Sep 2021
Very attentive staff and great location. Loved the interior design of the hotel. I just felt like the beds could have been more comfortable. Also the rooms and beds were small and I could hear other guests next to us.
José Manuel
José Manuel, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
16 Sep 2021
Everything was excellent to every detail, service, cleanliness , food, the management with Mr. Ramon, just let me say it was perfect.
Benjamin
Benjamin, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
28 Aug 2021
LUIS X
LUIS X, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 Jul 2021
Lugar increíble! Personal muy amable
El hotel muy bonito, lleno de detalles, artesanía, muy bien localizado y todos muy amables.
El Gerente, Juan, una excelente persona que nos orientó para visitar lugares cercanos y unos en nuestra ruta. Muy buenas sus recomendaciones.
VERONICA
VERONICA, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Jul 2021
I really like the staff. So nice.
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
23 May 2021
Special Vacation
Excellent service and the staff were very courteous and helpful and they make feel thst you are at home, Cass Lum its located rigth at 5he center of everything. Don Ramon the manager was on top of everything.. Im already making plans to vome back to Cass Lum and yo this beautiful town!
Roberto
Roberto, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 May 2021
Quiet, clean, centrally located, very nice interior design.
Verified traveller
3-night romance trip
Verified Expedia guest review
10/10 Exceptional
5 May 2021
great location
great staff
great restaurant
Verified traveller
6-night trip
Verified Expedia guest review
2/10 Poor
17 Apr 2021
Book another hotel.
Had to get a refund during check in. Did not live up to expectations and charged more than was was expected. Will not return. Ended up booking at another hotel.