Coco Rice & Noodle Bar the Entrace - 11 min walk
Flour & Co. - 14 min walk
Long Jetty Takeaway - 12 min walk
About this property
Sapphire Palms Motel
Sapphire Palms Motel puts you within a 15-minute drive of Terrigal Beach. Guests can take a dip in the outdoor pool, and freebies such as WiFi and self-parking are added perks.
Languages
Chinese (Mandarin), English
At a glance
Hotel size
20 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: 9:00 PM
Contactless check-in and check-out are available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 10 AM
Contactless check-out
Late check-out subject to availability
Special check-in instructions
The property charges 2 per cent for credit card payments
The front desk is open daily from 2:00 PM - 9:00 PM
The check-in location differs from the property location; go to: [corner of Boomerang and The Entrance Road]
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Guests driving to the property should contact this property in advance (e.g. directions)
For any questions, please contact the property using the information on the booking confirmation
This property does not provide towels for use at the pool, spa and beach.
Guests driving to the property should use the following address for GPS: 1 Boomerang Road, the Entrance, 2261.
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 25+ Mbps)
Parking
Free on-site self-parking
On-site parking is limited
Other information
Designated smoking areas
No alcohol served on site
No stag or hen parties
Property amenities
Food and drink
Barbecue grills
Shared microwave
Shared fridge
Travelling with children
Water slide
What to do
Beach nearby
Services
Front desk (limited hours)
Multilingual staff
Facilities
Garden
Picnic area
An outdoor pool
Full-service spa
Water slide
Accessibility
Portable shower seat
Well-lit path to entrance
Room amenities
Be entertained
Flat-screen television
Home comfort
Air conditioning and heating
Minibar
Electric kettle
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Hairdryer
Towels
Stay connected
Desk
Complimentary wireless Internet access (speed of 25+ Mbps)
Food and drink
Mini fridge
Microwave
Shared kitchen access
Stovetop
Oven
Toaster
Cookware, dishes and utensils
More
Daily housekeeping
Special features
Spa
Guests can indulge in a pampering treatment at the motel's full-service spa. The spa is open daily.
Fees & policies
Refundable deposits
A damage deposit of AUD 50 will be collected before check-in
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Credit card charges are subject to an extra charge of 2 per cent
Policies
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests who require a wheelchair-accessible room should book the Deluxe Queen Room Ground Floor room type and contact the property after booking to confirm.
Also known as
Sapphire Palms Motel The Entrance
Sapphire Palms Motel
Sapphire Palms The Entrance
Sapphire Palms
Sapphire Palms Motel Motel
Sapphire Palms Motel The Entrance
Sapphire Palms Motel Motel The Entrance
Frequently asked questions
Is there a pool at Sapphire Palms Motel?
Yes, there's an outdoor pool.
Are pets allowed at Sapphire Palms Motel?
Sorry, pets aren't allowed.
Is parking offered on site at Sapphire Palms Motel?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Sapphire Palms Motel?
Check-in start time: 2:00 PM; check-in end time: 9:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Sapphire Palms Motel and nearby?
Sapphire Palms Motel has a spa and a water slide, as well as a picnic area and a garden.
What's the area around Sapphire Palms Motel like?
Sapphire Palms Motel is a short 15-minute walk from The Entrance Ocean Baths and 16 minutes' walk from Pelican Plaza.
Sapphire Palms Motel Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6/10
Cleanliness
8.2/10
Staff & service
7.0/10
Amenities
7.0/10
Property conditions & facilities
6.8/10
Eco-friendliness
Reviews
4/10 Fair
3 Nov 2024
Better Value Elsewhere
No value for money in this old unloved Motel. Don't let the pool and spa suck you in ,They are not that inviting. Better value elsewhere
Robert
Robert, 1-night trip
Verified Hotels.com guest review
8/10 Very good
28 Oct 2024
The motel is old but quite well maintained. Clean but very basic. Convenient to the Entrance shops and eateries. Was a good place to rest your head every night.
Christine
Christine, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
22 Oct 2024
Tracy
Tracy, 2-night trip
Verified Expedia guest review
8/10 Very good
13 Oct 2024
Unfortunately the weather was not the best when I stayed so that I couldnt enjoy the pool which looked awesome. Staff were friendly. The water pressure in the shower wasn’t the best. The rooms are not soundproof so I could hear the conversation of the people in the room next to mine. Would stay again.
Amanda
Amanda, 1-night family trip
Verified Wotif guest review
4/10 Fair
23 Sep 2024
Check in was not a very good experience. I had to wait for awhile before someone came to reception. In limited English I was asked if I’d booked in and asked for my ID. She kept asking if I’d booked and couldn’t match my ID with the booking and gave me a paper with someone else’s name. I told her it was not me and then she gave me the one with the right name and asked if it was me. I do not think she could actually read English, but the experience wasn’t very welcoming. In the room there was the bare minimum of things provided, including one tea towel with stains on it. The couch and chairs were also stained. I sat on a very old chair at the bench and I thought the chair was going to collapse underneath me as it was so wobbly. The shower was terrible with only a trickle of water coming out and suddenly went very cold and then very hot. The only good thing was that the bed was comfortable. If you want a budget motel then I guess you get what you pay for, but at least a clean tea towel and a decent chair would be good.
Kerryn
Kerryn, 1-night romance trip
Verified Wotif guest review
6/10 Good
16 Sep 2024
Generally okay
Helen
Helen, 1-night trip
Verified Expedia guest review
10/10 Exceptional
25 Aug 2024
Clean and tidy
Elsie
Elsie, 2-night trip
Verified Wotif guest review
2/10 Poor
15 Jul 2024
Katrina
Katrina, 1-night trip
Verified Wotif guest review
6/10 Good
27 Apr 2024
Old noisy and smelly
Fiona
Fiona, 1-night trip
Verified Expedia guest review
10/10 Exceptional
12 Apr 2024
Deborah
Deborah, 1-night trip
Verified Wotif guest review
4/10 Fair
11 Apr 2024
No lounge as advertised. No plates or cutlery. Not enough power points for the appliances.
Sandy
Sandy, 5-night trip
Verified Wotif guest review
6/10 Good
15 Mar 2024
Pauline
Pauline, 1-night trip
Verified Wotif guest review
8/10 Very good
11 Mar 2024
It was a bit smelly in bathroom as the exhaust fan wasn't attached. It was sort of grungy but it housed 3 adults with relative ease and didn't cost the earth.
Kath
Kath, 2-night trip with friends
Verified Wotif guest review
8/10 Very good
2 Mar 2024
Had to park car at back of unit .
Warren
Warren, 2-night trip
Verified Wotif guest review
6/10 Good
26 Feb 2024
The parking situation for Unit 4 and the other two side parks is a joke. That area I got allocated for Unit 4 was disgraceful and if I had a larger car I would have been in trouble. You need to find three new parking spaces and prioritise those who are staying over the guest parking ASAP
Ray
Ray, 1-night trip
Verified Wotif guest review
10/10 Exceptional
19 Feb 2024
Mary
Mary, 1-night trip
Verified Hotels.com guest review
6/10 Good
6 Feb 2024
Unfortunately on arrival we noticed ants were crawling on the yop of our fridge. Morning 1 of 2 the toilet was blocked. We notified reception staff of the problems. They came to check them out. They advised ants and toilet would be fixed whilst we were out. Staff contacted us later in the day not sure if things were fixed, so they gave us another room to move to. When back to our room , we first noticed our room door had been left open. NOT HAPPY AT ALL., then noticed ants had not been treated as there we still visible and toilet had not been fixed. We made the reception staff aware of the door having been left open, ants and the toilet not being attended to. On a positive , none of our belongings had been taken. We transferred rooms and had no further issues. Another positive was having air-conditioning and a pool and spa to be able to relax in.
Christine
Christine, 2-night romance trip
Verified Wotif guest review
8/10 Very good
23 Jan 2024
Leonard
Leonard, 1-night family trip
Verified Expedia guest review
8/10 Very good
20 Jan 2024
Staff were very pleasant and my daughter loved the pool area.
Tracy
Tracy, 2-night family trip
Verified Wotif guest review
8/10 Very good
18 Jan 2024
Justin
Justin, 1-night trip
Verified Wotif guest review
6/10 Good
13 Jan 2024
The pool and spa are good. In the family room curtain was torn. The screen door was broken. The room smelt. The keetle was diry boiled water tasted yuk. The biscuits were off. The tea bags were yuk. Towels provided were worn out almost ready to have a rip, very thin and not fluffy. For $300 a night for a family these things can be improved.