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City Gate Serviced Apartments

4.0 star property
Apartment within easy reach of Tower of London

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for City Gate Serviced Apartments

Full-sized fridge, microwave, coffee/tea maker
Front of property
Iron/ironing board, free cots/infant beds, free WiFi
In-room dining
LCD TV

Reviews

7.2 out of 10

Good

Popular amenities

  • Laundry facilities
  • Refrigerator
  • Kitchen
  • Free WiFi
Main amenities
  • 11 apartments
  • Luggage storage
Feel at home
  • Free cots/infant beds
  • Kitchen
  • Private bathroom
  • Television
  • Washer/dryer
  • Coffee/tea maker

Room options

Available filters for rooms
Showing 4 of 4 rooms

Apartment, 1 Bedroom, Terrace

Highlights

Terrace
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
LCD TV
Washer/dryer
Separate bedroom
Sofa bed
  • 1 bedroom
  • 1 bathroom
  • Sleeps 5
  • 3 Double Sofa Beds OR 1 Double Bed

Superior Apartment, 2 Bedrooms

Highlights

Separate dining area
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
LCD TV
Washer/dryer
2 bedrooms
Sofa bed
  • 68 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 1 Double Bed, 4 Single Beds and 1 Double Sofa Bed

View all photos for Superior Studio Suite, 1 Bedroom

Iron/ironing board, free cots/infant beds, free WiFi

Superior Studio Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
LCD TV
Washer/dryer
Separate bedroom
  • 55 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 5
  • 1 Double Bed and 3 Double Sofa Beds

View all photos for Superior Apartment, 1 Bedroom

Superior Apartment, 1 Bedroom | Iron/ironing board, free cots/infant beds, free WiFi

Superior Apartment, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
LCD TV
Washer/dryer
Separate bedroom
  • 60 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 5
  • 3 Double Sofa Beds OR 1 Double Bed

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Kitchen
Non-smoking
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About the area

Map
234 Whitechapel Road, London, England, E1 1BJ

What's nearby

  • Brick Lane - 13 min walk - 1.1 km
  • Liverpool Street - 4 min drive - 2.2 km
  • Tower of London - 4 min drive - 2.3 km
  • Tower Bridge - 4 min drive - 2.6 km
  • London Bridge - 6 min drive - 3.2 km

Getting around

  • London (LCY-London City) - 13 min drive
  • London (STN-Stansted) - 40 min drive
  • London (LTN-Luton) - 51 min drive
  • Heathrow Airport (LHR) - 72 min drive
  • Gatwick Airport (LGW) - 79 min drive
  • Shadwell Station - 13 min walk
  • London Cambridge Heath Station - 17 min walk
  • Limehouse Station - 22 min walk
  • Whitechapel Underground Station - 5 min walk
  • Whitechapel Overground Station - 5 min walk
  • Bethnal Green Overground Station - 8 min walk

Restaurants

  • ‪The White Hart - ‬1 min walk
  • ‪Costa Pronto - ‬3 min walk
  • ‪Mouse Tail Coffee Stories - ‬2 min walk
  • ‪Rinkoff's Bakery - ‬4 min walk
  • ‪The Blind Beggar - ‬1 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

City Gate Serviced Apartments

When you stay at City Gate Serviced Apartments, you'll be a short five-minute drive from Tower of London and Tower Bridge. Apartments feature bonuses such as kitchens and washers/dryers, along with sofa beds and LCD TVs. The property is only a short walk to public transportation: Whitechapel Underground Station is 5 minutes and Whitechapel Overground Station is 5 minutes.

Languages

English

At a glance

Arriving/Leaving

  • Check-in start time: 3:30 PM; check-in end time: 8 PM
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • There is no front desk at this property
  • Guests will receive an email 72 hours before arrival with check-in instructions; access will be through a private entrance
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Property amenities

Internet

  • Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Free cot/infant bed

Kitchen

  • Fridge (full size)
  • Microwave
  • Coffee/tea maker

Bedrooms

  • Single sofa bed

Bathrooms

  • Shower
  • Free toiletries
  • Towels provided

Entertainment

  • LCD TV with satellite service

Laundry

  • Washer/dryer

Pets

  • Service animals only (pets not allowed)

Services and conveniences

  • Limited housekeeping
  • Iron/ironing board
  • Luggage storage

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 11 rooms

Fees & policies

Refundable deposits

  • Cash deposit: GBP 300.00 per week

Policies

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards.
This property is professionally cleaned.

Also known as

City Gate Serviced Apartments Apartment London
City Gate Serviced Apartments London
City Gate Serviced Apartments
City Gate Serviced Apartments London
City Gate Serviced Apartments Apartment
City Gate Serviced Apartments Apartment London

Frequently asked questions

Does City Gate Serviced Apartments offer free cancellation for a full refund?
Yes, City Gate Serviced Apartments does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at City Gate Serviced Apartments?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at City Gate Serviced Apartments?
Sorry, there's no on-site parking at City Gate Serviced Apartments.
What are the check-in and check-out times at City Gate Serviced Apartments?
Check-in start time: 3:30 PM; check-in end time: 8 PM. Check-out time is 10 AM.
Does City Gate Serviced Apartments have a kitchen or kitchenette?
Yes, there is a kitchen, which also includes a coffee maker, a fridge and a microwave.
What's the area around City Gate Serviced Apartments like?
City Gate Serviced Apartments is a short 5-minute walk from Whitechapel Underground Station and 13 minutes' walk from Brick Lane.

City Gate Serviced Apartments Reviews

Reviews

7.2

Good

8.2/10

Cleanliness

8.0/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

6/10 Good

No bedbugs, no cockroaches, friendly people working there, excellent kitchenette - but broken window blinds, one sheet per bed, the worst reno I have seen in years and beside a hospital, with medi-vac helicopters several times a day (and night), and ambulances 24/7. It has its positives (price...), but is a no illusions place to sleep.
8-night trip
Verified Expedia guest review

6/10 Good

the new manager is nice; but the property is noisy
Earlybird, 5-night trip
Verified Expedia guest review

6/10 Good

Room was not suitable for six people, looked nothing like the photos, not enough real beds for six people, three chairs that pulled out into very hard beds, only two chairs at the dining table, one of the chairs was barely holding together. Would be comfortable for three people but not six. Property did not reply to any of the questions I posted.
wendy, 4-night trip
Verified Expedia guest review

2/10 Poor

Not impressed unfortunately
Ok so to start... My room wasn't the w one as shown in the picture. I had no curtains so the sun was streaming in early. I complained but nothing was done. Next a mouse kept me awake most of the 2nd night culminating in it climbing over my pillow at 2am! Needless to sat I didn't get any sleep. Complained but not much was done. They said they'd sent out an exterminator but there were no traps set. The price was bizarre. I paid one price to hotels.com but the receipt the apartment gave me was much less! So I don't know what's going on. The location was handy
James, 3-night business trip
Verified Hotels.com guest review

4/10 Fair

Nice staff, not so great everything else.
I feel the minimum you should be able to accomplish if you're renting out rooms for people to stay in is to have a working toilet seat. After complaining it still couldn't be fixed or replaced. They need to just buy a new toilet so that they can get a seat that fits it. Every time I sat down the toilet seat slipped off to the side, really aggravating . Paperthin walls, tile floors that make noise no matter if you're barefoot or in stilettos. The place really needs an overhaul. It served it's purpose for six days but I would never do it again.
Ruthann, 6-night trip
Verified Travelocity guest review

6/10 Good

1-night trip
Verified Hotels.com guest review

8/10 Very good

A nice clean apartment close to tube links.
I went with a group of friends and it was an ideal setting for a group get together. The apartment was spotlessly clean and had all the amenities needed for our stay. I would definitely book to stay here again.
Mel, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Best place for a family
One must understand that this is not a hotel/motel. This is an apartment with housekeeping only once a week. Thus, Small things like a garbage bin in the bathroom maybe missing and there will be the odd cracked or old piece of wood, etc. However, for the price we would have loved to stay here for a whole week and any future stay in Paris we will stay here. There are 2 bedrooms and an upstairs walk in kitchen/dining room living area. There is a full bathroom and another’s half bathroom and an ensuite washer. The kitchen has all the utensils which really helped us with supper and breakfast. True, it’s a good 35-40 minutes drive from the Champ Ellysis or Eiffel Tower, but we saved hundreds for staying here rather than the hotels downtown ans saved even more buying groceries down the street rather than eating out. Parking is also in an underneath parking lot that is very spacious and halfback empty.
Susan, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Modern Clean with ample amenities...
Easy check in and made very welcome... apartment was very clean and comfortable .. would definitely stay here again... so close to the centre of town and excellent for the price.
Kaye, 1-night trip
Verified Expedia guest review

10/10 Exceptional

1-night business trip
Verified Hotels.com guest review

8/10 Very good

Staff
Very nice staff!! Nice size room!! Was nice to have a kitchen
2-night trip
Verified Expedia guest review

4/10 Fair

Very small
Expedia promised 1 double, 4 singles and a sofa bed. We got one double, 1 single, 2 sofa beds and the manager arrived with an additional small fold-up bed, which he could not unfold as it would have to be put in front of the front door. As a place for 3 or 4 people, it would be just about acceptable, But they rated this as "sleeps 6/7 people". Who ever did that needs to get a new job, because they definitely cannot rate accommodation. Photos make it look big, it is definitely not. WiFi was terrible. My daughter kept moving all over the apartment to try and get a signal, which she would regularly loos, and have to try and re-connect. We were on the top floor, maybe that had something to do with it.
Joe, 6-night family trip
Verified Expedia guest review

8/10 Very good

Overall a good experience, The flat was spacious and in good condition.
Olivier, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Nice apartment away from the tourists
The city-gate apartments are clean, well-kept, and roomy (for London). The only drawback is that they are slightly out of the way. You take the Whitechapel tube stop in East London. We actually liked being out of the tourist crowd. I feel like we got to see more of the "real" London by staying there, hanging out in the local pubs, and taking advantage of the delicious Indian and Bangladeshi restaurants nearby. The staff was very kind and accommodating.
Verified Expedia guest review

8/10 Very good

Felt like a holiday appartment
Difficult to find but really lovely landlord. Needs the TV moving as it's in a really terrible place and the wifi is poor. But lovely bed - so I great nights sleep which for me is the most important thing!
Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review

2/10 Poor

1 room for the price of 2!
Absolutely appalling accommodation despite the apparent 5 star quality suggested on Hotels,com! The building has been converted to form a number of self catering units but the quality and workmanship are totally amateur!! I decided not to stay in the end and paid ore to stay at another nearby aparthotel - 1 room for the price of 2!! I won't be going back or using Hotels.com again.
Verified Hotels.com guest review

8/10 Very good

This apartment with 2 bedrooms could probably sleep 5-6 with extra beds in kitchen area. At the price this a value compared to 2 x single rooms in nearby hotels. Apartment standard is very high in terms of furnishing, comfortable bed etc. Downside were toilet seat was not connected and lying by the side, WIFI signal was poor/non-existent, and you need to link up to arrange time of arrival. Otherwise, very comfortable.
Verified Hotels.com guest review

6/10 Good

Ok for a night
5 mins to tube. Expect road noise and sirens as near main road and hospital. There is a room with double bed. The second room has a single and a sofa bed (2 x 9 yr olds managed ok on it would be tight for 2 adults). Open plan kitchen diner has another sofa bed. Also a gold up bed. Wifi didn't work and table leg was nearly falling off so you had to be careful not to lean on table. Can't see the tv from the sofa have to sit around one side of kitchen table. Only 4 dining chairs so we let kids use table and we used sofa to eat. Apartment was clean and kitchen good. 5 mins to big sainsburys. For one night and the price it was fine but for longer stay I would want less road noise.
Verified Hotels.com guest review

6/10 Good

One night wonder
Stayed here after winning tickets to a gig locally, wish we had more time to enjoy London and shoreditch itself. The apartment was nice, if a little tired here and then buy fitted it's purpose and Ozzie the concierge was really accommodating as we were late and were a bit loud with music when we got in after the gig, would recommend!
Verified Hotels.com guest review

8/10 Very good

Modern apartment
Fab apartment. Very spacious perfect location. Was kind of noisey outside but if you are in city centre that is what you would expect. The room it self was very clean, there was a funny smell in the kitchen but wasn't too bad when you was in the room for long. Bathroom water pressure could be slightly better too but overall great value for money.
Verified Hotels.com guest review

2/10 Poor

I froze.
No one on site. You have to email or call them when you arrive at the building. I didn't have an international phone plan so I had no access to email or phone when I was standing at the property. The store next door thankfully let me use a phone. I dialed the number on my confirmation but couldn't get through. I just banged on the door. One of the cleaning ladies must have heard me and came and opened the door. There is an outer wooden door on the street. I had no access. Inside that door are two more doors. One for the property and one for a business. Maybe if the business was open I could have gotten to the inner door but the only way I got to the inner door was someone came out. I went through the outer door and banged on the inner door. That's when the employee heard me and came and let me in. The last email I had from them said someone would be there to let me in but looking back how would they have known I was there. I will never stay there again. Oh and the heat. This sealed it for me. I was very very cold all night. I s turned the heat all the way up and every radiator in the room stayed cold to the touch. I had great wifi there so I started emailing to ask for help with the heat. No answer. No answer all night. I took every blanket in the room and curled up in bed thinking what a waste of $180US dollars a night. Thankfully I only booked one night. The next morning the cleaning lady looked really upset and pointed to her watch 11 O'clock as I was still in the room
Verified Expedia guest review

4/10 Fair

Très décevant, ce n'est pas un vrai 4 étoiles !
Je ne comprends pas que cet appartement soit évalué à 4 étoiles et que Hôtel.com le recommande. À notre arrivée, la personne responsable n'était pas présente pour nous accueillir et ne répondait pas au téléphone ni au texto. Il faut payer comptant seulement. Une fois l'argent encaissé, plus possible de joindre une personne responsable. Aucun retour d'appel ou texto. L'endroit est très bruyant les murs sont en papier et il y a eu des party le vendredi et le samedi soir de 11h00 pm à 2h30 AM. Les ordures ont été ramassés seulement 2 fois en 10 jours, ce qui a attiré des rongeurs dans l'appartement. Nous avons été 2 jours sans papier de toilette et pour 5 personnes, nous avions une grande serviette et 2 serviettes à main... Les palmes des ventilateurs étaient gris tellement il y avait de la poussière. Je ne recommande pas cet endroit. C'est un attrape touriste.
Martin, 10-night family trip
Verified Hotels.com guest review

8/10 Very good

3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

I was a bit worried for the bad comments about the management of this place but I honestly have to say that our stay was very nice. The manager, Robert, was very friendly and helpful. The location is ok (for the price) and the conditions very good.
JAVIER, 2-night family trip
Verified Hotels.com guest review