The Residencia, Tower 7, Rua da Perola Oriental, Macau, 046707
What's nearby
Macau Ferry Terminal - 2 min drive - 2.3 km
Macau Fisherman's Wharf - 3 min drive - 3.2 km
Ruins of St. Paul's Cathedral - 4 min drive - 2.9 km
Senado Square - 4 min drive - 3.4 km
Lisboa Casino - 4 min drive - 3.7 km
Getting around
Macau (MFM-Macau Intl.) - 9 min drive
Zhuhai (ZUH-Jinwan) - 44 min drive
Hong Kong International Airport (HKG) - 45 min drive
Zhuhai Station - 19 min walk
Restaurants
文記豬扒麵 - 14 min walk
林記燒烤 - 7 min walk
師傅仔美食 - 8 min walk
公主面馆 - 7 min walk
榮記 - 13 min walk
About this property
Crowne Plaza Macau, an IHG Hotel
Crowne Plaza Macau, an IHG Hotel puts you a short five-minute drive from Ruins of St. Paul's Cathedral and Lisboa Casino. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Cafe Azure, one of 2 restaurants, which serves international cuisine and is open for breakfast, lunch and dinner. This luxurious hotel also features a bar/lounge, a 24-hour fitness centre and a fitness centre. Fellow travellers say great things about the helpful staff and overall property condition.
Languages
Chinese (Cantonese), Chinese (Mandarin), English, Malay
At a glance
Hotel size
208 rooms
Arranged over 17 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
All guests are required to present a green Macau Health Code at check-in.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
No pets or service animals allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
On-site self-parking (MOP 480 per day)
On-site valet parking (MOP 490 per day)
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
2 restaurants
Bar/lounge
24-hour room service
What to do
Tennis
Working away
24-hour business centre
Meeting rooms
Conference space (11840 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
Built in 2015
ATM/banking
Safe-deposit box at front desk
24-hour fitness centre
An indoor pool
Banquet hall
Accessibility
Braille/raised signage
Lift
Assistive listening devices available
Room amenities
Be entertained
48-inch LED TV
Premium satellite channels
Films for purchase
Home comfort
Air conditioning (climate-controlled)
Minibar
Dressing gowns and slippers
Iron/ironing board
Sleep well
Pillow menu
Blackout curtains
Turndown service
Premium bedding
Free cot/infant bed
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Separate bath and shower
Rainfall shower heads
Designer toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
Cafe Azure – This buffet restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner.
Lobby Lounge – On-site lobby lounge.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately MOP 98 to 128 for adults and MOP 58 to 98 for children
Children & extra beds
Rollaway beds are available for MOP 350.0 per day
Parking
Self-parking costs MOP 480 per day
Valet parking costs MOP 490 per day
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Crowne Plaza Macau Hotel
Crowne Plaza Macau
Crowne Plaza Macau
Crowne Plaza Macau, An Ihg
Crowne Plaza Macau, an IHG Hotel Hotel
Crowne Plaza Macau, an IHG Hotel Macau
Crowne Plaza Macau, an IHG Hotel Hotel Macau
Frequently asked questions
Does Crowne Plaza Macau, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Macau, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Crowne Plaza Macau, an IHG Hotel?
Yes, there's an indoor pool.
Are pets allowed at Crowne Plaza Macau, an IHG Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Crowne Plaza Macau, an IHG Hotel?
Yes. Self-parking costs MOP 480 per day. Valet parking costs MOP 490 per day.
What are the check-in and check-out times at Crowne Plaza Macau, an IHG Hotel?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 11 AM. Express check-in and contactless check-out are available.
Is there an on-site casino at Crowne Plaza Macau, an IHG Hotel?
No, this hotel doesn't have a casino, but Rio Casino (3-min drive) and Lisboa Casino (4-min drive) are both nearby.
What is there to do at Crowne Plaza Macau, an IHG Hotel and nearby?
Practise your swing on the tennis courts. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a 24-hour fitness centre.
Are there restaurants at or near Crowne Plaza Macau, an IHG Hotel?
Yes, there are 2 on-site restaurants, featuring international cuisine.
What's the area around Crowne Plaza Macau, an IHG Hotel like?
Crowne Plaza Macau, an IHG Hotel is in the heart of Macau, a short 11-minute walk from Gongbei Port and 16 minutes' walk from Portas do Cerco.
Crowne Plaza Macau, an IHG Hotel Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.8/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
28 Oct 2024
D R
D R, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Aug 2024
This is one of the best hotel we stayed in. The room is well equipped and super cozy. Closet even had a flash light and an umbrella. Very modern and thoughtful design overall. Besides the bed being a bit smaller than a typical queen size, this is the best hotel I ever stayed in. Highly recommend!
Rickey
Rickey, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
6 Aug 2024
Friendly and helpful staff.
Ricky
Ricky, 2-night family trip
Verified Expedia guest review
8/10 Very good
25 Jul 2024
Located in a quiet area, still convenient with many restaurants close by. Beds are small, 2 single beds for 4 people was too optimistic even we are skinny.
yuen
yuen, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
24 Jul 2024
Hiu
Hiu, 1-night trip
Verified Expedia guest review
10/10 Exceptional
20 Jul 2024
Very clean and friendly staff
Marvin
Marvin, 1-night family trip
Verified Expedia guest review
2/10 Poor
18 Jul 2024
JIAYING
JIAYING, 1-night trip
Verified Expedia guest review
2/10 Poor
17 Jul 2024
JIAYING
JIAYING, 1-night trip
Verified Expedia guest review
10/10 Exceptional
8 Jul 2024
Awesome property. A little walk to the bus stop and taxi wait time was not as great. Food options was also okay. The propery was in excellent condition with large rooms. Beds are extra big as well as the bathroom. The view is also great. Swimming pool was on smaller side and water a little cold.
Winston
Winston, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
5 Jul 2024
Kemal
Kemal, 9-night trip
Verified Expedia guest review
10/10 Exceptional
29 Jun 2024
We love the staff of this hotel. When we checked in, we told the front desk staff, Kevin Yang, that we have three people. He suggests a room with a sofa bed to us. However, Kevin noticed that there is a strong cigarette smelt in the room. It seems that previous hotel guest may have smoke in the room despite it is a non-smoking room. He immediately assign us to another one.
The room is great. The staffs are helpful and very friendly. Even though I stayed in the hotel for only one night, the front desk staff like, Kevin, recognized me and remembered what I have asked him the previous night.
The only suggestion I have for this hotel is that I think they should consider provide shuttle service to the HK-Zhuhai-Macau bridge port. It is very closed to the hotel. The hotel already have shuttle to the ferry station but it would be great if the shuttle also goto the HKZM port.
Kevin
Kevin, 1-night family trip
Verified Expedia guest review
8/10 Very good
29 Jun 2024
good
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
26 Jun 2024
Great
Alwal
Alwal, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
25 Jun 2024
Leo
Leo, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 Jun 2024
Nice to stay
Shio Luan
Shio Luan, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
19 Jun 2024
Up to the rating.
C.
C., 1-night trip
Verified Orbitz guest review
2/10 Poor
6 Jun 2024
You cannot trust this hotel. Vera very high chances of Theft of your money and your valuable items. After comply they simply deny
amit
amit, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
2 Jun 2024
Inconvenient location and nothing around there. Check.in was difficult and I need to use an hour to resolve the issues.
Angelene
Angelene, 2-night trip
Verified Expedia guest review
10/10 Exceptional
29 May 2024
Begem
Begem, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 May 2024
Abhinesh
Abhinesh, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 Apr 2024
Helpful staff
Very helpful staff at Reception/Concierge provided useful advise to use the hotel's free shuttle to Macau Ferry Terminal where there are also many free shuttles services to hotels which are in the city and within walking distance of St Paul's Ruins and also to the other landmark hotels. Saved us a lot of taxi fares.
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
6 Apr 2024
2 nights stay
The room is spacious and comfort. The staff is helpful and friendly. There are restaurants and supermarkets nearby.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 Apr 2024
Excellent
We Were upgraded for free to a suite room and my family enjoy the spacious room. Buffet breakfast is good, we also enjoyed the indoor pool. We had a good night stay. Location is very peaceful, away from the noise of the city but you can easily travel around via public buses or taxi.
Verified traveller
1-night family trip
Verified Hotels.com guest review
8/10 Very good
16 Mar 2024
Very good breakfast buffet.
Jason
Jason, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
4 Mar 2024
Modern, very clean, spacious room. Staff was very helpful to this English speaker.