The Swiss Residence

4.0 star property
Mountain hotel in Kandy with outdoor pool and restaurant

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your current months are January, 2025 and February, 2025.
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February 2025

Photo gallery for The Swiss Residence

Lobby lounge
Aerial view
Outdoor pool
Front of property
Superior Triple Room, Multiple Beds, Bathtub, Mountain View | 1 bedroom, minibar, in-room safe, desk

Reviews

6.4 out of 10

Good

Popular amenities

  • Airport transfer
  • Bar
  • Pool
  • 24/7 front desk
  • Laundry facilities
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Nightclub
  • Rooftop terrace
  • Breakfast available
  • Children's pool
  • Room service
  • Conference centre
  • Business centre
  • Meeting rooms
  • Airport shuttle

Feel at home (6)

  • Children's pool
  • Private bathroom
  • Separate bedroom
  • Separate sitting area
  • Television
  • Garden

Room options

Available filters for rooms
Showing 2 of 2 rooms

Superior Triple Room, Multiple Beds, Bathtub, Mountain View

Highlights

Balcony
Separate sitting area
Air conditioning
LED TV
Blackout curtains
Separate bedroom
Bidet
Rainfall showerhead
  • 27 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed

Deluxe Double Room, Non Smoking, Mountain View

Highlights

Balcony
Separate sitting area
Air conditioning
LED TV
Blackout curtains
Separate bedroom
Bidet
Private bathroom
  • 23 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Map
23, Bahirawakanda, Kandy, 20000

What's nearby

  • Bahirawakanda Vihara Buddha - 9 min walk - 0.8 km
  • Royal Palace of Kandy - 16 min walk - 1.4 km
  • Wales Park - 18 min walk - 1.6 km
  • Kandy Lake - 18 min walk - 1.6 km
  • Temple of the Tooth - 5 min drive - 4.2 km

Getting around

  • Colombo (CMB-Bandaranaike Intl.) - 159 min drive
  • Kandy Railway Station - 7 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Cafe 1886 By Salgado Bakers - ‬17 min walk
  • ‪Salgado Hotel & Bakery - ‬17 min walk
  • ‪Soul Food - ‬14 min walk
  • ‪Kandyan Muslim Hotel - ‬13 min walk
  • ‪Global Kitchen - ‬18 min walk

About this property

The Swiss Residence

The Swiss Residence features a nightclub and a rooftop terrace. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Edelweiss Restaurant, which serves international cuisine and is open for breakfast, lunch and dinner. Other highlights include a bar/lounge, a children's pool and a terrace.

Languages

English

At a glance

DONE

Hotel size

    • 39 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: 10:00 PM
    • Late check-in subject to availability
    • Minimum check-in age – 16
    • Check-out time is 12:30 PM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 16
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site valet parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*

Property amenities

Food and drink

  • English breakfast (surcharge) each morning 6:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • Room service (limited hours)

Travelling with children

  • Children's pool

Working away

  • Business centre
  • Meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Laundry facilities
  • Wedding services

Facilities

  • 1 building/tower
  • Built in 1996
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • An outdoor pool
  • Nightclub
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 42-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Blackout curtains
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Edelweiss Restaurant – This poolside buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Happy hour is offered.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • New Year's Eve (31 December) gala dinner per adult: USD 28
  • New Year's Eve (31 December) gala dinner per child: USD 18 (from 5 to 12 years old)

Optional extras

  • English breakfast is offered for an extra charge of approximately USD 8 for adults and USD 3 for children
  • Airport shuttle service is offered for an extra charge of USD 90 per vehicle (one-way)

Policies

Guests can rest easy knowing that there's a fire extinguisher and window guards on-site.
This property accepts credit cards. Cash is not accepted.

Also known as

Swiss Residence Hotel Kandy
Swiss Residence Hotel
Swiss Residence Kandy
Swiss Residence
The Swiss Residence Hotel
The Swiss Residence Kandy
The Swiss Residence Hotel Kandy

Frequently asked questions

Does The Swiss Residence offer free cancellation for a full refund?
Yes, The Swiss Residence does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Swiss Residence?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at The Swiss Residence?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The Swiss Residence?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by The Swiss Residence?
Yes, an airport shuttle is available. The charge is USD 90 per vehicle one-way.
What are the check-in and check-out times at The Swiss Residence?
Check-in start time: 2 PM; check-in end time: 10:00 PM. Check-out time is 12:30 PM.
What is there to do at The Swiss Residence and nearby?
The Swiss Residence has a nightclub and an outdoor pool, as well as a garden.
Are there restaurants at or near The Swiss Residence?
Yes, Edelweiss Restaurant offers international cuisine, pool views and poolside dining.
What's the area around The Swiss Residence like?
The Swiss Residence is in the heart of Kandy, a short 9-minute walk from Bahirawakanda Vihara Buddha and 16 minutes' walk from Royal Palace of Kandy.

The Swiss Residence Reviews

Reviews

6.4

Good

7.8/10

Cleanliness

6.8/10

Staff & service

5.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

4/10 Fair

the property is uniquely positioned at the top of a very steep access road that requires either modern transportation or a good fitness level. Once inside you discover there's a lift only from the first floor upward. Had a bit of a faff with front office staff about the fridge not working. If you end up on the back rooms, barking dogs will make you company from 4am. Tried the restaurant and it was eye watering expensive for 4 rice and curry. the day was saved by the manager who took over from the front desk staff and by the humble always smiling porter who is there waiting to carry away your luggage
Matteo, 2-night romance trip
Verified Expedia guest review

8/10 Very good

A short walk but up a very steep hill makes this little hotel a perfect quiet location out of central Kandy. The pool is small and it looks like some building or refurbishment is going on though we never saw men at work. The bar is basic. The higher floor rooms (which are lovely) and dining room offer great views and breakfast was excellent.
IB, 2-night romance trip
Verified Expedia guest review

2/10 Poor

Huge dissapointment
We paid £200 for 2 nights in this hotel, for Sri Lanka you would expect the best for this kind of money. Whilst the room was nice we were greeted to the loudest construction work right above our head, we complained and had to wait an hour and a half before we were told the work would stop and not continue. We complained several times about no hot water or internet which we heard other tennats also Complain about also. The breakfast and food is absoloutley shocking and no sri lankan cusine is even on th menu. combined with the above left us completley let down and dissapointed with this hotel. The hotel staff were polite however we struggled to communicate with a single Member of staff which was frustrating under the circumstance. This hotel has potential to be better however untill then i would not recomend anyone stay in such an overpriced shambles
Alex, 2-night romance trip
Verified Hotels.com guest review

2/10 Poor

Took our money
Our money was debited from the account and then we were emailed telling us that there was no room available. We are yet to receive our money back. Very disappointing
Verified Expedia guest review

6/10 Good

Stayed for two nights having booked late. Location is up a hill near the very large Buddha in Kandy. About 5 minutes from centre by tuk tuk Views are excellent front the elevated position. In a renovated room on third floor which was very nice and great vibe. Be advised that the hotel appears to be going through extensive renovations with the obvious implications. Staff are very good and helpful. Be great once finished as it obviously was when first built.
Verified Hotels.com guest review

10/10 Exceptional

Place was clean, staff friendly. A climb to get to the hotel. Great food offerings. A little far from sights.
Verified Hotels.com guest review

6/10 Good

OK hotel nice location
Nice hotel with beautiful surroundings. Bit off the beaten track from Kandy, need a car or tuk tuk to get to town. Accommodation good food just OK.
Verified Hotels.com guest review

8/10 Very good

Relaxation all the way
After a tiring day travelling and sightseeing The Swiss Residence was a welcome relief. Perched on the hill overlooking Kandy the view was fabulous. After a dip in the pool we sat on the terrace with a cold drink and watched the sun set, truly magical.
Verified Hotels.com guest review

8/10 Very good

Nice hotel and good service. We
Nice hotel and good service. We enjoyed our stay for one day.
Verified HotelClub guest review

8/10 Very good

På tross av trist lobby, veldig bra!
Hyggelig sted, fin bar, veldig rent.
Arvid, 1-night romance trip
Verified Hotels.com guest review

8/10 Very good

Schönes Hotel am Hügel, Sicht über ganz Kandy, Buddha direkt neben dem Balkon, Terrasse zum Verweilen, nettes Personal - alle sehr bemüht, musikalische Unterhaltung beim Abendessen
2-night trip
Verified Ebookers guest review

8/10 Very good

Parfait
Nous avons beaucoup apprécié notre séjour dans ce hôtel qui est accueillant et moderne.
Menusha, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Hotel is on a hill. little bit difficult to reach than average and a bit away from the city centre. Hotel itself is decent. Price range is also in higher category. At departure we had to pay premium price for a towel that had some washable hair dye stains in it. This did spoil our stay a bit because as said price rang for the hotel is higher than average.
Arno, 2-night trip
Verified Expedia guest review

8/10 Very good

Udemærket hotel med god service
Få et værelse med terrasse. Maden er dog ikke speciel god så spis ude om aftenen. Morgenmaden er ok
Verified Hotels.com guest review

6/10 Good

Das Hotel ist eine Baustelle
Wir wurden leider nicht darüber informiert, dass in dem Hotel zur Zeit große Umbauarbeiten stattfinden. Die Bauarbeiten hatten zur Folge, dass wir den gebuchten Balkon nicht nutzen konnten, da dort Bauarbeiter ihre Materialien zugesägt haben. Der Baulärm hat morgens um 8.00 Uhr begonnen und ging bis abends spät. Das Hotel ist schon in die Jahre gekommen und eine Renovierung ist notwendig, aber man kann nicht die Zimmer zum normalen Preis vermieten und dann eine Baustelle zur Verfügung stellen. Außerdem funktionierten die Geruchsverschlüsse im Badezimmer nicht, dass heißt dort roch es stark nach Kloake. Die Lösung ein Raumspray zu benutzen, war für uns unbefriedigend. Die Lage des Hotels ist sehr schön, da man einen tollen Blick über Kandy hat. Den ursprünglich kolonialen Charme kann man noch in einigen Teilen des Hotels erkennen, dies ist ganz charmant. Das Servicepersonal ist sehr nett, das Management unflexibel.
Verified Expedia guest review

6/10 Good

 従業員さんの性格は悪くはないのだが、室内清掃の際に、バスタ
 従業員さんの性格は悪くはないのだが、室内清掃の際に、バスタオルの設置を忘れたり、シャンプーを忘れたり。  ドアノブの鍵がしょぼいので、少し不安な感じ。  うっかりミスで、ウエルカムドリンクをぶちまけられたり。  フロントの係りの中には融通の利かない人もいたり。  上層階になると、シャワーの出が悪い。  料金的には、納得できる程度のサービスかな。
Verified HotelClub guest review