Batam Centre Ferry Terminal - 7 min drive - 7.6 km
Getting around
Batam Batu Besar (BTH-Hang Nadim) - 20 min drive
Singapore (XSP-Seletar) - 21 miles/33.7 km
Changi Airport (SIN) - 14.1 miles/22.7 km
Free local area shuttle
Airport drop-off service
Restaurants
Top 21 Resto & Lounge - 1 min walk
McDonald's - 4 min walk
Martabak Har - 4 min walk
Cafe De Venus - 1 min walk
Bakso & Mie Ayam Priangan - 6 min walk
About this property
Planet Holiday Hotel & Residence
Planet Holiday Hotel & Residence features a nightclub and puts you a short five-minute drive from Harbour Bay Ferry Terminal. Guests can visit the spa to be pampered with massages, aromatherapy or reflexology, and KK Sky View, one of 4 restaurants, serves international cuisine and is open for dinner. An outdoor pool, a bar/lounge and a fitness centre are other highlights.
Languages
Chinese (Mandarin), English, Indonesian
At a glance
Hotel size
282 rooms
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: 6 AM
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
No pets or service animals allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Transfers
Airport drop-off on request (available 24 hours a day)*
Off-site
Free area shuttle
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6 AM–10 AM
4 restaurants
Bar/lounge
Coffee shop
24-hour room service
Travelling with children
Children's pool
Free local shuttle
What to do
Pool table
Working away
Business centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
ATM/banking
Safe-deposit box at front desk
Fitness centre
An outdoor pool
Full-service spa
Nightclub
Sauna
Steam room
Banquet hall
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board (on request)
Sleep well
Premium bedding
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Deep-soaking bath
Bath or shower
Free toiletries
Towels
Stay connected
Desk
Free WiFi and wired internet
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, Natural. Services include massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Dining
KK Sky View – This restaurant specialises in international cuisine and only serves dinner. Guests can enjoy drinks at the bar.
De Venus – This café specialises in international cuisine and serves breakfast, lunch and dinner.
Shiang Palace – This restaurant specialises in Chinese cuisine and only serves dinner.
Arirang – This restaurant specialises in Korean cuisine and serves lunch and dinner.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately IDR 110000 for adults and IDR 60000 for children
Airport shuttle service is offered for an extra charge of IDR 150000 per vehicle
Children & extra beds
Rollaway beds are available for IDR 350000 per night
Policies
This property does not have lifts.
This property accepts credit cards. Cash is not accepted.
Also known as
Planet Holiday Hotel Batam
Planet Holiday Hotel
Planet Holiday Batam
Planet Holiday
Planet Holiday & Batam
Planet Holiday Hotel & Residence Hotel
Planet Holiday Hotel & Residence Batam
Planet Holiday Hotel & Residence Hotel Batam
Frequently asked questions
Does Planet Holiday Hotel & Residence offer free cancellation for a full refund?
Yes, Planet Holiday Hotel & Residence does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Planet Holiday Hotel & Residence?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Planet Holiday Hotel & Residence?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Planet Holiday Hotel & Residence?
Yes, there's free self parking.
Is an airport shuttle service offered by Planet Holiday Hotel & Residence?
Yes, a shuttle from the hotel to the airport is available. The charge is IDR 150000 per vehicle.
What are the check-in and check-out times at Planet Holiday Hotel & Residence?
Check-in start time: 2 PM; check-in end time: 6 AM. Check-out time is noon.
What is there to do at Planet Holiday Hotel & Residence and nearby?
Planet Holiday Hotel & Residence has a nightclub and a spa, as well as an outdoor pool and a steam room.
Are there restaurants at or near Planet Holiday Hotel & Residence?
Yes, there are 4 on-site restaurants, featuring international cuisine.
Does Planet Holiday Hotel & Residence have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Planet Holiday Hotel & Residence like?
Planet Holiday Hotel & Residence is located on the boardwalk, a short 20-minute walk from Harbour Bay Ferry Terminal and 12 minutes' walk from Nagoya Hill Mall.
Planet Holiday Hotel & Residence Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.4/10
Staff & service
6.8/10
Amenities
7.6/10
Property conditions & facilities
6.6/10
Eco-friendliness
Reviews
10/10 Exceptional
6 Dec 2024
Richie
Richie, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
5 Dec 2024
Didier
Didier, 1-night business trip
Verified Hotels.com guest review
6/10 Good
2 Dec 2024
Old
Hotel
Mohamad Halim
Mohamad Halim, 3-night trip
Verified Hotels.com guest review
4/10 Fair
1 Dec 2024
Got no seats at ground floor during breakfast time. Limited car park space. Room service was very late. No towel after the room service. Must ask then got towels .
Seah
Seah, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 Oct 2024
KAH LOKE
KAH LOKE, 6-night family trip
Verified Hotels.com guest review
10/10 Exceptional
14 Oct 2024
KAH LOKE
KAH LOKE, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 Oct 2024
Didier
Didier, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
6 Sep 2024
Excellent. Bath in the room was a bonus
Big comfortable rooms.
Goid location
Very friendly staff
John
John, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
26 Aug 2024
I think the club was a bit loud. We were at level 12 but could still hear it.
Mohammed
Mohammed, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
22 Aug 2024
wong
wong, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 Aug 2024
Richie
Richie, 2-night business trip
Verified Hotels.com guest review
4/10 Fair
11 Aug 2024
Lousy hotel
Limited parking space. Bfast got no seat. Room service was bad. Always no cleaning room when out and was informed the room service guys and front counter.
Seah
Seah, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 Jun 2024
Kim Chye
Kim Chye, 2-night trip
Verified Hotels.com guest review
6/10 Good
27 May 2024
Abdul Ghani
Abdul Ghani, 1-night trip
Verified Hotels.com guest review
4/10 Fair
26 May 2024
Parking alway full. For guest should be special for the free parking on site
Seah
Seah, 2-night trip
Verified Hotels.com guest review
6/10 Good
12 May 2024
MD
MD, 1-night trip
Verified Hotels.com guest review
2/10 Poor
5 May 2024
Wifi was bad. Noisy room. Toilet was not clean and smell.
Seah
Seah, 2-night trip
Verified Hotels.com guest review
8/10 Very good
28 Apr 2024
Didier
Didier, 3-night business trip
Verified Hotels.com guest review
8/10 Very good
28 Apr 2024
Stay okay
Ripon
Ripon, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
26 Apr 2024
Didier
Didier, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
22 Apr 2024
Sriram
Sriram, 3-night trip
Verified Expedia guest review
4/10 Fair
13 Apr 2024
Hotel breakfast was bad. Half boiled egg not properly done. Sink drainage water was slow . Room service was late
Seah
Seah, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 Apr 2024
Nice and quiet place with clean rooms and good facilities.
Sriram
Sriram, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
4 Apr 2024
Great place to relax and enjoy
Jim
Jim, 8-night trip
Verified Expedia guest review
8/10 Very good
1 Mar 2024
Water heater is lukewarm all the time
Noisy music from level 1 at night, can be heard from the highest floor