In the heart of São Paulo, Hotel Family offers a welcoming retreat with shopping on site, a hair salon for pampering, and laundry facilities for convenience. Treat yourself to spa services or dine at the on-site restaurant. With free in-room WiFi and perks like luggage storage and an elevator, you'll feel right at home.
São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.) - 38 min drive
São Paulo (CGH-Congonhas) - 41 min drive
Campinas (VCP-Viracopos - Campinas Intl.) - 87 min drive
Juventus - Mooca Station - 5 min drive
Sao Paulo Bras Station - 22 min walk
Luz Station - 29 min walk
Bras Metro Station - 18 min walk
Pedro II Station - 22 min walk
Tiradentes Station - 24 min walk
Restaurants
Lanchonete Rainha da Miller - 4 min walk
McDonald's - 3 min walk
Dolce Gusto Café - 4 min walk
Ripa na Brasa - 5 min walk
Rainha do Bras - 3 min walk
About this property
Hotel Family
Hotel Family puts you within a 10-minute drive of Expo Center North and Paulista Avenue. Guests indulge in manicures and pedicures, then grab a bite to eat at the restaurant. Also, Allianz Parque and Rua 25 de Marco are within a short drive.
Languages
English, Portuguese
At a glance
Hotel size
223 rooms
Arranged over 9 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 5:30 PM
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Parents must have child's birth certificate and photo ID*
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge)
Restaurant
Snack bar/deli
Travelling with children
Children stay for free (see details)
What to do
Shopping
Services
24-hour front desk
Laundry facilities
Hair salon
Luggage storage
Porter/bellhop
Facilities
2 buildings/towers
Television in common areas
Reception hall
Accessibility
Lift
Wheelchair-accessible
Room amenities
Be entertained
25-inch TV
Home comfort
Air conditioning
Ceiling fan
Minibar
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately BRL 34.99 per person
Children & extra beds
Parents or a legal guardian travelling with children under 18 years of age must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.
Policies
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, Diners Club
Also known as
Hotel Family Sao Paulo
Hotel Family
Family Sao Paulo
Hotel Family Hotel
Hotel Family São Paulo
Hotel Family Hotel São Paulo
Frequently asked questions
Does Hotel Family offer free cancellation for a full refund?
Yes, Hotel Family does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Family?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Family?
Sorry, there's no on-site parking at Hotel Family.
What are the check-in and check-out times at Hotel Family?
Check-in start time: 3:00 PM; check-in end time: 5:30 PM. Check-out time is noon.
What is there to do at Hotel Family and nearby?
Recommended spots to visit include Rua 25 de Marco (1.1 mi) and Sala São Paulo Concert Hall (1.8 mi), along with Municipal Theatre of São Paulo (1.9 mi) and Liberty Square (2.2 mi).
Are there restaurants at or near Hotel Family?
Yes, there's an on-site restaurant, Hotel Family Paulista.
What's the area around Hotel Family like?
Hotel Family is in Bras, a short 3-minute walk from Feirinha da Madrugada and 5 minutes' walk from Mega Polo Moda.
Hotel Family Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2/10
Cleanliness
7.6/10
Staff & service
6.4/10
Amenities
6.6/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
10/10 Exceptional
26 Apr 2024
As atendente maravilhosas atenciosa
Muriel
Muriel, 3-night trip
10/10 Exceptional
5 Jul 2024
Otima
Muriel
Muriel, 2-night trip
10/10 Exceptional
4 Mar 2025
Maria Izabel
Maria Izabel, 3-night trip
4/10 Fair
2 Mar 2025
Trabalho
Alexandre
Alexandre, 2-night trip
10/10 Exceptional
25 Feb 2025
Boa
Rosyane
Rosyane, 3-night trip
2/10 Poor
22 Feb 2025
Daniela
Daniela, 3-night trip
10/10 Exceptional
21 Feb 2025
Roberto
Roberto, 1-night trip
8/10 Very good
20 Feb 2025
Ana Flávia
Ana Flávia, 1-night trip
8/10 Very good
20 Feb 2025
João
João, 1-night trip
10/10 Exceptional
19 Feb 2025
Eliane
Eliane, 5-night trip
8/10 Very good
15 Feb 2025
Bom.
O Hotel é bom mas tem mt barulho, dia e noite nos corredores, entrada e saída de mercadorias, quem tem problema para dormir e descansar fica difícil, vale a localização que é dentro do shopping facilitando as compras.
Eliane
Eliane, 4-night trip
8/10 Very good
9 Feb 2025
Talita
Talita, 1-night trip
10/10 Exceptional
9 Feb 2025
Cilene
Cilene, 2-night trip
8/10 Very good
8 Feb 2025
Marcia soares
Marcia soares, 3-night trip
8/10 Very good
7 Feb 2025
Bem situado!
Tranquilo e bem situado!
Bruno
Bruno, 2-night trip
10/10 Exceptional
5 Feb 2025
Rosiane
Rosiane, 4-night trip
8/10 Very good
2 Feb 2025
Hotel bom pelo preço, café muito bom. Fiquei no 4° andar. Única coisa só Wi-fi não funciona creio pela qualidade de pessoas, mas no restante muito bom??
João
João, 3-night trip
8/10 Very good
29 Jan 2025
Boa
Custo beneficio
Verified traveller
2-night trip
10/10 Exceptional
26 Jan 2025
Alissandra
Alissandra, 3-night trip
8/10 Very good
22 Jan 2025
Hospedagem muito boa no Hotel Family
Minha estadia foi muto boa! Fui a trabalho e fiquei muito satisfeito com o atendimento da recepção, que foi impecável tanto pela manhã quanto à noite. A recepcionista foi extremamente atenciosa e me deu ótimas indicações sobre a melhor forma de chegar ao meu destino. O tratamento que recebi foi bom e fez toda a diferença na minha experiência. Recomendo a todos!
Renata Thomaz
Renata Thomaz, 1-night trip
8/10 Very good
21 Jan 2025
Boa para o que o hotel se propõe.
Pode melhorar com relação ao ar condicionado,
barulhento. O Hotel precisa de uma pintura etc.
Os funcionários atenciosos, restaurante bem simples e café da manhã tb.
Verified traveller
3-night trip
10/10 Exceptional
21 Jan 2025
Cristina
Cristina, 1-night trip
4/10 Fair
18 Jan 2025
Sempre ficava nesse hotel mas essa última estadia foi horrível ficamos num quarto sujo,banheiro sujo com a tampa do vaso encardido,roupa de cama encardida ,quarto com janela quebrada de frente pra um local com obra .o hotel é bem localizado pra quem vai na feira da madrugada mas precisa de uma reforma e ter quartos mais apresentáveis e limpos..o café da manhã é ótimo e o atendimento também
Verified traveller
2-night trip
10/10 Exceptional
2 Jan 2025
Washington
Washington, 1-night trip
10/10 Exceptional
20 Dec 2024
No geral, foi bom, porém cafe da manhã é a partir das 7h.