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Zostay Hostel Backpackers

2.0 star property
Hostel with bar/lounge, near Hoan Kiem Lake

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Zostay Hostel Backpackers

Games room
Dining
Free WiFi
Reception
View from property

Reviews

6.8 out of 10
Good

Popular amenities

  • Airport transfer
  • Bar
  • Free parking
  • Laundry facilities
  • Air conditioning
  • 24/7 front desk
Main amenities
  • Daily housekeeping
  • Bar/lounge
  • 24-hour room service
  • Coffee shop/cafe
  • Business centre
  • Airport shuttle
  • Area shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Library
  • Computer station
Feel at home
  • Children stay free
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Private bathroom (not in room)
  • Free self-parking

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Quadruple Room with 2 double beds

Free WiFi

Quadruple Room with 2 double beds

Highlights

Balcony
Air conditioning
Detached private bathroom
Hairdryer
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

View all photos for Single Bed in Mixed Dormitory Room

Free WiFi

Single Bed in Mixed Dormitory Room

Highlights

Balcony
Air conditioning
Detached private bathroom
Hairdryer
Daily housekeeping
  • Sleeps 1
  • 1 Single Bed

View all photos for Shared Dormitory

Free WiFi

Shared Dormitory

Highlights

Balcony
Air conditioning
Detached private bathroom
Hairdryer
Daily housekeeping
  • 18 sq m
  • Sleeps 4
  • 2 Single Bunk Beds

View all photos for Bed in 6-bed female dormitory room

Free WiFi

Bed in 6-bed female dormitory room

Highlights

Balcony
Air conditioning
Detached private bathroom
Hairdryer
Daily housekeeping
  • 30.0 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Private Room 1 Double Bed

Free WiFi

Private Room 1 Double Bed

Highlights

Balcony
Air conditioning
Detached private bathroom
Hairdryer
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Bed in 18-bed mixed dormitory room

Free WiFi

Bed in 18-bed mixed dormitory room

Highlights

Balcony
Air conditioning
Detached private bathroom
Hairdryer
Daily housekeeping
  • 60 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Private Room 1 Double Bed, Shared Bathroom

Free WiFi

Private Room 1 Double Bed, Shared Bathroom

Highlights

Balcony
Air conditioning
Flat-screen TV
Detached private bathroom
Hairdryer
Cable channels
Daily housekeeping
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Private Room 2 Double Beds, Shared Bathroom

Free WiFi

Private Room 2 Double Beds, Shared Bathroom

Highlights

Balcony
Air conditioning
Flat-screen TV
Detached private bathroom
Hairdryer
Cable channels
Daily housekeeping
  • 40 sq m
  • Sleeps 5
  • 2 Double Beds

About the area

Map
No. 7, Hang Muoi Street, Hoan Kiem District, Hanoi, 10000

What's nearby

  • Thang Long Water Puppet Theatre - 6 min walk
  • Hanoi Old Town Night Market - 7 min walk
  • Hoan Kiem Lake - 7 min walk
  • Hanoi Opera House - 15 min walk
  • St. Joseph's Cathedral of Hanoi - 15 min walk

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 36 min drive
  • Hanoi Long Bien Station - 5 min drive
  • Hanoi Gia Lam Station - 14 min drive
  • Hanoi Railway Station - 26 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Cà Phê Giảng - ‬1 min walk
  • ‪Bun Cha Ta - ‬1 min walk
  • ‪Phở Cường - Hàng Muối - ‬1 min walk
  • ‪Spy Bar - ‬1 min walk
  • ‪Đức long Donerkebap - ‬1 min walk

About this property

Zostay Hostel Backpackers

Zostay Hostel Backpackers puts you in a great location, within a short 10-minute walk of Hoan Kiem Lake and Thang Long Water Puppet Theatre. You can grab a bite to eat at the coffee shop/cafe or wind down at the end of the day with a drink from the bar/lounge. Also, Hanoi Old Town Night Market and Dong Xuan Market are within a short 10-minute walk.

Languages

English, Vietnamese

At a glance

DONE

Hotel size

    • 34 rooms
DONE

Arriving/Leaving

    • Check-in time starts at noon
    • Minimum check-in age – 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Off-site

    • Area shuttle*

Property amenities

Food and drink

  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Library

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible parking

Room amenities

Home comfort

  • Air conditioning

What to enjoy

  • Balcony

Freshen up

  • Private bathroom (not in room)
  • Shower only
  • Hairdryer

Stay connected

  • Free WiFi and wired internet

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 16.00 per vehicle (one way)
  • Local area shuttle service is offered for an extra charge

Policies

This property accepts credit cards.

Also known as

Zostel Hanoi Hostel
Zostay Hostel Backpackers Hanoi
Zostay Hostel Backpackers Hostel/Backpacker accommodation
Zostay Hostel Backpackers Hostel/Backpacker accommodation Hanoi

Frequently asked questions

Are pets allowed at Zostay Hostel Backpackers?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Zostay Hostel Backpackers?
Yes, there's free self parking.
Is an airport shuttle service offered by Zostay Hostel Backpackers?
Yes, an airport shuttle is available. The charge is USD 16.00 per vehicle one way.
What are the check-in and check-out times at Zostay Hostel Backpackers?
You can check in starting at noon. Check-out time is 11 AM.
Does Zostay Hostel Backpackers have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Zostay Hostel Backpackers like?
Zostay Hostel Backpackers is a short 7-minute walk from Hoan Kiem Lake and 6 minutes' walk from Thang Long Water Puppet Theatre.

Zostay Hostel Backpackers Reviews

Reviews

6.8

Good

7.0/10

Cleanliness

7.4/10

Staff & service

6.8/10

Property conditions & facilities

Reviews

6/10 Good

Bearable for one night
It was basic but convenient for the old town and local bus service. Building and room rather run down. Unfortunately no breakfast could be provided as I left too early, I would have hoped for something simple like a bottle of water and piece of fruit.
Ciaran, 1-night trip
Verified Hotels.com guest review

8/10 Very good

The room was cute, and I got a 3 person room even though I booked a 8 person room. Beds were extremely firm, and made of a hard cushion material rather than a mattress or futon. The staff member who checked me in had an attitude and wasn’t helpful. I wasn’t given a key. It was fine for one night.
1-night trip
Verified Orbitz guest review

4/10 Fair

Twu Yong, 1-night trip
Verified Hotels.com guest review

4/10 Fair

They forgot to reserve my private room and gave it to someone else, but they were apologetic about it. They offered to let me stay in the dorm with a refund or drive me 3 km to their other property. The showers were kind of dirty and there was no hot water. It's in a very happening neighborhood with lots of nightlife.
2-night trip
Verified Expedia guest review

8/10 Very good

Janne, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

It's a great Hotel !
it's amazing place where i went. I've just stayed one night. But many impression i realized, compare to price i paid. Staff, Location, Cleanliness are so great !
Verified Hotels.com guest review

8/10 Very good

It's an ok hostel.
Booked this place (a bunk in a 14-bed dorm) to rest for the day before embarking on an overnight train to China. The staff were very friendly and helpful, even offering me a glass of water on arrival. It's a small act but I appreciate it. Each bunk in the 14-bed dorm had an electrical outlet and lamp. The bunk was a little hard though, and the neighbouring building was playing loud Techno music during the afternoon. You'll need to bring your own towel, and best to wear slippers when using the shower! Depending on your luck, you might encounter hostel mates who leave a lot of dirt, sand and hair in the toilet! This hostel is located amidst busy streets with lots of traffic (but then again, that's Vietnam for you) with a few eateries nearby (even stumbled on a Harry Potter themed cafe, which was quirky). It's one of the nearer stays to the train station across the bridge which goes to China.
Verified Hotels.com guest review

10/10 Exceptional

Amazing place !
Greate location at Old quarter i will come back here by next time
Verified Hotels.com guest review

10/10 Exceptional

Great hostel
This is a really good hostel, good beds with comfortable bedding, very friendly and helpful staff, a perfect location for backpackers in the old quarter, a very nice little rooftop terrace and also good coffee at the small bar downstairs. Looking forward to coming back!
Verified Hotels.com guest review

8/10 Very good

Bueno si vas a estar todo el día de paseo.
La ubicación fue buena para los pocos días que estuvimos y lo que queríamos ver. La habitación compartida estaba bien , al igual que el colchón . Difícil de encontrar , ya que está en un 2 piso y abajo no está indicado. Es un edificio habitacional que en los 2 primeros pisos tiene comercios. . El recibimiento fue muy amable. Y nos ayudo con algunas preguntas de cómo llegar a lugares .
elida, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

スタッフは日によるけど、いい場合が殆どです。 スタッフは若くて元気で、質問すれば答えてくれます。特に気に入った点は、アヌビスのような犬がいて、かわいかったです。
2-night trip
Verified Expedia guest review

6/10 Good

Personnel agréable
Hôtel en travaux quand nous sommes venus (travaux commençant à 5h). Très bien situé, personnel très agréable 😁
Cyril, 2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Comfortable hotel
A nice trip to Hanoi. Very comfortable hotel and nice reception. They help me alot. The location is also perfect
Verified Hotels.com guest review

2/10 Poor

Worst experiencie ever
We booked for two night and also for the transfer from the airport. They picked us up and took us to another hotel far away in a not nice area without saying anything before getting there. They just drop us there and it was this lady telling us that there was a problem with our room and that we were staying there just for the night and they will pick us up in the moring to go to the hostel that we originally payed for it in downtown area. We didnt really want to stay there, it was far and ugly area so she send us with a taxi to the hostel were it was this guy who didnt give a problem he just kept working on his computar without a solution and saying us that he has all the rooms full, so we figure it out that they were lieying to us and he blamed expedia for that. We just run away from that also ugly place that I wont ever recomend. We ended up in a hotel just around the corner, wich was nicer with lovely staff and also cheap. We didnt even could get a dolar back from something that we didnt used and made us have the worst experiencie.
Verified Expedia guest review

4/10 Fair

陰暗的住房環境
旅館只有地點好。 Expedia 提供的旅館資料不充足，此旅館有兩個地點，結果跟朋友分到不同間，兩間的距離又無法用走路的到達，被迫要換房型。 網站上說附早餐跟有吹風機，其實都沒有提供，所以Expedia應該要對此旅館重新更新資訊！ 旅館內走廊陰暗，房間內燈光也不足，住起來不舒服。
Verified Expedia guest review

10/10 Exceptional

Khách sạn này quá ổn với chi phí rẻ
tôi ở đây 2 ngày nhưng cảm thấy rất thú vị, nhân viên luôn coi tôi như người thân, gần phố đi bộ, chợ đêm, bến xe buýt thực sự ở đây rất thoải mái
Verified Expedia guest review

8/10 Very good

Verified Hotels.com guest review

2/10 Poor

Don't go in this hostel if you have choice.
During our world tour, this is the worst hotel we visited. It smells humidity and it's very dirty. We found an old and dirty knife in our nightstand... Our shower was blocked, so our private bathroom totally flooded. Finally, when we arrived at 6am they offer us to stay in the dorm waiting our room... At the check out they charged us for this stay ! If they have said us that we would have stayed in the hall... Or in town. More, it's nearby a big road, so dorms are very noisy... There are a lot of hostels around, look others before booking.
Verified Hotels.com guest review