When you stay at Turnau City Aparthotel, you'll be within a 15-minute walk of Royal Road and Main Market Square. Conveniences such as kitchenettes are in all apartments, along with flat-screen TVs and room service.
Languages
English, Polish, Russian, Ukranian
At a glance
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 5:30 AM
Express check-in/out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 9:00 AM - 5:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Service animals welcome
Property amenities
Internet
Free Wi-Fi, with a speed of 25+ Mbps
Parking and transport
Covered self parking on site (PLN 60 per day)
Limited on-site parking
Height restrictions apply for on-site parking
24-hour return airport shuttle (surcharge)
Airport shuttle on request
Family friendly
Children stay for free (see details)
Kitchenette
Fridge
Stovetop
Freezer
Paper towels
Coffee/tea maker
Electric kettle
Spices
Cookware/dishes/utensils
Dining
To-go breakfast available for a fee daily 7:30 AM–11:00 AM: PLN 40 for adults and PLN 40 for children
Dining table
Room service available
Bedrooms
Bed sheets provided
Rollaway/extra beds: PLN 60.0 per day
Bathrooms
Bath or shower
Shampoo
Hairdryer
Soap
Towels provided
Toilet paper
Entertainment
32-inch flat-screen TV with digital service
TV in a common area
Outdoor areas
Fenced garden
Garden
Laundry
Laundry facilities
Near a laundromat
Climate control
Air conditioning
Heating
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Doorbell and phone notification
Lift
Lift door width (centimetres): 100
Hardwood flooring in room
Soundproofing
Step-free path to entrance
Tile flooring in room
Wheelchair-accessible (with limits)
Wheelchair-accessible path to lift
Smoke-free property
Services and conveniences
Tour/ticket assistance
Limited housekeeping
Multilingual staff
Iron/ironing board
Luggage storage
Corner/local shop
Front desk (limited hours)
Hair salon
Turndown service
Free bottled water
Location highlights
Connected to a shopping centre
Near a train station
In the city centre
In the entertainment district
Near a hospital
Things to do
Shopping centre on site
Bike rentals nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated that there is a smoke detector on the property)
Fire extinguisher
First aid kit
General
74 rooms
6 floors
4 buildings
Built in 2009
Individually decorated
Fees & policies
Optional extras
To-go breakfast is offered for an extra charge of approximately PLN 40 for adults and PLN 40 for children
Airport shuttle service is offered for an extra charge of PLN 90 per vehicle (one-way)
Early check-in can be arranged for an extra charge of PLN 100 (subject to availability)
Late checkout can be arranged for an extra charge of PLN 100 (subject to availability)
Children & extra beds
Cots/infant beds are available for PLN 30.0 per day
Rollaway beds are available for PLN 60.0 per day
Parking
Covered self-parking costs PLN 60 per day
Parking height restrictions apply
Policies
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated that there is a smoke detector on the property.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards, debit cards, mobile payments and cash.
This property is professionally cleaned.
Also known as
Angel City Turnau Apartment Krakow
Angel City Turnau Krakow
Angel City Turnau
Angel City by Turnau
Turnau City Aparthotel Kraków
Turnau City Aparthotel Aparthotel
Turnau City Aparthotel Aparthotel Kraków
Frequently asked questions
Does Turnau City Aparthotel offer free cancellation for a full refund?
Yes, Turnau City Aparthotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Turnau City Aparthotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Turnau City Aparthotel?
Yes. Self-parking costs PLN 60 per day. Parking spaces may be limited.
Is an airport shuttle service offered by Turnau City Aparthotel?
Yes, an airport shuttle is available. The charge is PLN 90 per vehicle one-way.
What are the check-in and check-out times at Turnau City Aparthotel?
Check-in start time: 3 PM; check-in end time: 5:30 AM. There's a charge of PLN 100 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of PLN 100 (subject to availability). Express check-in and check-out are available.
What is there to do at Turnau City Aparthotel and nearby?
Have fun during the warmer months with activities nearby such as cycling. Turnau City Aparthotel also has a garden.
Does Turnau City Aparthotel have a kitchen or kitchenette?
Yes, there is a kitchenette, which also includes a stovetop, a fridge and cookware.
Does Turnau City Aparthotel have any outdoor private spaces?
Yes, each apartment features a fenced garden.
What's the area around Turnau City Aparthotel like?
Turnau City Aparthotel is in Kraków City Centre, a short 9-minute walk from Kraków Główny Station and 5 minutes' walk from Royal Road.
Turnau City Aparthotel Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.2/10
Staff & service
8.6/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
7 Dec 2024
Brilliant apartment located in Old Town
A brilliant stay and cosy apartment, along a street with a supermarket and a short walk away from the square in Old Town. Had all the necessities for a good stay but didn’t have loo paper so an FYI! Also, can be quite noisy if people above are moving about in the night.
Jonah
Jonah, 3-night trip
Verified Hotels.com guest review
8/10 Very good
4 Nov 2024
Really nice apartment with rooftop terrace, in a good area close to the main railway station. Only small quibble, the mattress was too soft for my liking and unusually it was only 140cm wide.
Brian
Brian, 4-night trip
Verified Hotels.com guest review
4/10 Fair
2 Nov 2024
Location and room conditions are good.
Communition is so bad. They don't reapond well and notice in advance.
Since here is not a hotel, the reapond is very important but they didn't.
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
14 Sep 2024
Nice place to stay overnight
Tanya
Tanya, 1-night family trip
Verified Expedia guest review
2/10 Poor
14 Sep 2024
We were booked in for 7 nights and left after 4. We booked into a different property for the remaining 3 nights.
The flat contained absolutely no information at all not even where the reception was, the tv didn't work, the exit onto the balcony was too high, we had 1 hand towel and when we asked for another it took a 2nd visit next day to get it. But the killer was the bed, it was like lying and sinking into a souffle and trying to climb out
in the morning after having no sleep. It was 4 nights of hell. We eventualy got to the stage were we had to leave.
CHRISTOPHER
CHRISTOPHER, 7-night romance trip
Verified Expedia guest review
6/10 Good
18 Aug 2024
Good location, but that is all.
Different room than on photos provided. No parking available in garage.
Breakfast not worth it. We informed via WhatsApp that we do not eat meat, yet we received box with vegatables and cheese woth meat on top.
No reply given from property on our comments.
Tim
Tim, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
6 Aug 2024
Ersin
Ersin, 2-night trip
Verified Expedia guest review
10/10 Exceptional
4 Aug 2024
Clean property walking distance to market square and train station. Would highly recommend!
Weronika
Weronika, 1-night family trip
Verified Expedia guest review
6/10 Good
1 Aug 2024
Location is great, unit is a nice size. However unit needs quite a few upgrades to make it comfortable eg better mattress, better sound proofing, more supplies in kitchen eg Pan, better maintenance, reliable WiFi and more standardized features eg air conditioning only available in some units and bed sizes differ. This is a function of supply of units being quite different. You can end up with a great unit or one that’s a miss. Makes for an unpredictable expertience
Hani
Hani, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
14 Jun 2024
OSAMA
OSAMA, 7-night family trip
Verified Hotels.com guest review
6/10 Good
30 Apr 2024
Good priced accommodation
Good sized studio apartment. Great location. Good access to buses, trams and the main train station.
Coffee shops, shopping centre and food options all close by.
Apartment had a few initial problems (toilet cistern took 20 minutes to refill, showerhead was useless) but helpful office staff got these problems rectified quickly.
Bed had 2 slats missing which were not replaced but we moved them to an area of the bed that didn't affect sleeping too much.
Bathroom could be cleaner.
In a 6-night stay, nobody changed the towels or topped-up the toilet roll.
But even after these small negative points we would definitely stay again due to great value for money.
Thanks
David
David, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 Mar 2024
Verified traveller
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 Mar 2024
Tracey
Tracey, 4-night trip
Verified Hotels.com guest review
2/10 Poor
15 Mar 2024
I did not get the code till the evening of the day of my stay and had to look for another hotel
Yelena
Yelena, 2-night romance trip
Verified Expedia guest review
8/10 Very good
31 Oct 2023
Jocelyn
Jocelyn, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 Oct 2023
Ideal location for a few days in the city. Clean and tidy with help at reception if needed.
Michelle
Michelle, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
30 Oct 2023
Great apartment , great location
eric
eric, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
16 Oct 2023
I can’t wait to have perks
Daniel
Daniel, 3-night trip
Verified Expedia guest review
10/10 Exceptional
3 Oct 2023
Great stay!
Walkable to the main train station and the Krakòw Old Town. Easy connection to the airport.
Furnished apartment is clean and offer everything we need (cloth washer machine, kitchen, and balcony.
One unfortunate thing, we have never received the passcode to enter the building. But it was easily resolved by calling the reception on the phone.
Louis
Louis, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 Sep 2023
Darren
Darren, 3-night trip with friends
Verified Hotels.com guest review
6/10 Good
15 Sep 2023
stephen
stephen, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 Aug 2023
I can just recommend it to all travelers. Very nice. The only one (small) problem could be, that the delicious and rich breakfast was the same in three days. It may be created some versions too, I suppose.
Jozsef
Jozsef, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
17 Aug 2023
Everything is very clean and comfortable
Yelena
Yelena, 1-night trip
Verified Expedia guest review
6/10 Good
9 Aug 2023
Pramod
Pramod, 2-night trip
Verified Expedia guest review
8/10 Very good
24 Jul 2023
Great property great stay. Good location close to city center.