Located in the Historic Center, Best Western Plus Santa Marta Hotel offers a vibrant stay with an outdoor pool and rooftop terrace. Treat yourself to spa services or savor international cuisine at Blue Ribbon restaurant, while staying connected with in-room WiFi. Guests rave about the helpful staff.
VIP Access
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Airport transfer
Bar
Gym
Free parking
Non-smoking
Main amenities (12)
Daily housekeeping
Near the beach
Restaurants and bar/lounge
Outdoor pool
Rooftop terrace
Breakfast available
Fitness centre
Pool bar
Room service
Coffee shop/cafe
24-hour business centre
Business centre
Feel at home (6)
Rollaway/extra beds
Private bathroom
Television
Terrace
Daily housekeeping
Laundry facilities
The current price is 2.263.208 ₫
2.263.208 ₫
2.263.208 ₫ total
includes taxes & fees
23 Mar - 24 Mar
Room options
Available filters for rooms
Showing 7 of 7 rooms
View all photos for Standard Room, 1 King Bed, Non Smoking
Standard Room, 1 King Bed, Non Smoking
Highlights
Soundproofed
Air conditioning
Mini-fridge
LCD TV
Private bathroom
Hairdryer
Bathrobes
Espresso maker
24 sq m
City view
Sleeps 3
1 King Bed
View all photos for Suite, 1 King Bed, Non Smoking (Living Room)
Suite, 1 King Bed, Non Smoking (Living Room)
Highlights
Separate dining area
Soundproofed
Air conditioning
Mini-fridge
LCD TV
Private bathroom
Hairdryer
Bathrobes
24 sq m
City view
Sleeps 3
1 King Bed
View all photos for Standard Room, 2 Single Beds, Non Smoking
Standard Room, 2 Single Beds, Non Smoking
Highlights
Soundproofed
Air conditioning
Mini-fridge
LCD TV
Private bathroom
Hairdryer
Bathrobes
Minibar
24 sq m
Sleeps 2
2 Single Beds
View all photos for Standard Room, 2 Single Beds, Non Smoking
Standard Room, 2 Single Beds, Non Smoking
Highlights
Soundproofed
Air conditioning
Mini-fridge
LCD TV
Private bathroom
Hairdryer
Bathrobes
Espresso maker
24 sq m
Partial ocean view
Sleeps 3
2 Single Beds
View all photos for Standard Room, 1 King Bed, Non Smoking
Standard Room, 1 King Bed, Non Smoking
Highlights
Soundproofed
Air conditioning
Mini-fridge
LCD TV
Private bathroom
Hairdryer
Bathrobes
Minibar
24 sq m
Partial ocean view
Sleeps 4
1 King Bed
View all photos for Standard Room, 1 King Bed, Non Smoking
Standard Room, 1 King Bed, Non Smoking
Highlights
Soundproofed
Air conditioning
Mini-fridge
LCD TV
Private bathroom
Hairdryer
Bathrobes
Espresso maker
24 sq m
City view
Sleeps 3
1 King Bed
View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave
Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave
Rodadero Sea Aquarium and Museum - 9 min drive - 6.6 km
Getting around
Santa Marta (SMR-Simon Bolivar) - 28 min drive
Airport shuttle (surcharge)
Area shuttle (surcharge)
Restaurants
Ouzo - 5 min walk
Restaurant Y Arepas Yiya - 3 min walk
La Sarten Dorada - 6 min walk
Subway - 3 min walk
Hotel Medellín Santa Marta - 3 min walk
About this property
Best Western Plus Santa Marta Hotel
Best Western Plus Santa Marta Hotel features a rooftop terrace and puts you within a 15-minute drive of Rodadero Beach. Guests can indulge in manicures and pedicures and enjoy international cuisine at Blue Ribbon, which is open for breakfast, lunch and dinner. An outdoor pool, a poolside bar and a fitness centre are other highlights. Fellow travellers say great things about the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
126 rooms
Arranged over 15 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is 1 PM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Parents must have child's birth certificate and photo ID*
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
On-site parking is limited
Height restrictions apply for on-site parking
Transfers
Airport shuttle on request (available 24 hours a day)*
Off-site
Area shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–9 AM
Restaurant
Bar/lounge
Poolside bar
Coffee shop
Room service (limited hours)
Snack bar/deli
What to do
Beach nearby
Working away
24-hour business centre
Conference space (409 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Free newspapers in reception
Luggage storage
Wedding services
Porter/bellhop
Pool loungers
Facilities
1 building/tower
Built in 2016
Safe-deposit box at front desk
Rooftop terrace
Fitness centre
An outdoor pool
Banquet hall
Accessibility
Lift
Accessible airport shuttle
Tile flooring in room
Room amenities
Be entertained
42-inch LCD TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Espresso maker
Bathrobes
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Desk chair
Food and drink
Mini fridge
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Dining
Blue Ribbon – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
Optional extras
Buffet breakfast is offered for an extra charge of approximately COP 26000 for adults and COP 26000 for children
Airport shuttle service is offered for an extra charge of COP 60000 per vehicle (one-way. Maximum occupancy 3)
Local area shuttle service is offered for an extra charge
Children & extra beds
Rollaway beds are available for COP 60000.0 per stay
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Parking
Parking height restrictions apply
Policies
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
Best Western Plus Santa Marta
Best Western Plus Santa Marta
Best Western Plus Santa Marta Hotel Hotel
Best Western Plus Santa Marta Hotel Santa Marta
Best Western Plus Santa Marta Hotel Hotel Santa Marta
Frequently asked questions
Is there a pool at Best Western Plus Santa Marta Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Best Western Plus Santa Marta Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Plus Santa Marta Hotel?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Best Western Plus Santa Marta Hotel?
Yes, an airport shuttle is available. The charge is COP 60000 per vehicle one-way.
What are the check-in and check-out times at Best Western Plus Santa Marta Hotel?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 1 PM. Contactless check-out is available.
What is there to do at Best Western Plus Santa Marta Hotel and nearby?
Best Western Plus Santa Marta Hotel has an outdoor pool and a fitness centre.
Are there restaurants at or near Best Western Plus Santa Marta Hotel?
Yes, Blue Ribbon offers international cuisine.
What's the area around Best Western Plus Santa Marta Hotel like?
Best Western Plus Santa Marta Hotel is located on the boardwalk in Historic Center, a short 5-minute walk from Parque de los Novios and 8 minutes' walk from Bahia de Santa Marta.
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Best Western Plus Santa Marta Hotel Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
9.2/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
6 Feb 2025
It was a great place to stay. Friendly and attentive staff, quiet, location, clean facilities, great restaurant and good location.
Daniel
Daniel, 3-night trip
10/10 Exceptional
25 Sep 2024
Perfect hotel and nice staff.
Jairzinho
Jairzinho, 3-night trip
10/10 Exceptional
22 Dec 2024
Good location, walking distance to the beach and restaurants. The staff were friendly and helpful. Service was excellent from the front desk staff to the room attendants, the service for breakfast to the guard upstairs at the pool.
michael
michael, 4-night trip
10/10 Exceptional
31 Jul 2024
Great property served by awesome staff, very nice stay
David
David, 1-night trip
10/10 Exceptional
22 Nov 2024
Close to the center, to a Main Street and small mall for convenience. Nice pool and rooftop view with a restaurant/bar as well as a gym. Breakfast was good and lots of options.
Andres
Andres, 4-night trip
6/10 Good
31 Jan 2025
Meh
Pretty basic. Gym is a joke. Breakfast is just ok. Their lunch and dinner food is horrible. The rooms are comfy and everything works. Staff is very nice.
GABRIEL
GABRIEL, 3-night trip
8/10 Very good
1 Dec 2024
Is good .
Nathalie
Nathalie, 1-night trip
10/10 Exceptional
13 Sep 2024
Good & clean employees very helpful
Gasper
Gasper, 3-night trip
10/10 Exceptional
2 Oct 2024
Comfortable room. Walking distance to shops and restaurants. Staff very nice. Was very clean.
Sarah
Sarah, 4-night trip
10/10 Exceptional
21 Oct 2024
Greta location Greta staff
scott
scott, 5-night trip
10/10 Exceptional
7 May 2024
The hotel is great! The service is very good, very clean and you feel very safe.
Estefania
Estefania, 3-night trip
10/10 Exceptional
13 Jun 2024
great property in Santa Marta
juancarlos
juancarlos, 3-night trip
8/10 Very good
22 Aug 2024
This property is near a bus station that goes to Barranquilla and Cartagena.
Vananh
Vananh, 3-night trip
10/10 Exceptional
28 Mar 2024
Great place in Santa Marta
Great hotel in the Middle of city. Great rooftop and the restaurant was good. Gym and breakfast were really nice.
Joy
Joy, 1-night trip
8/10 Very good
13 Dec 2023
Good location and nice view
Diego
Diego, 3-night trip
10/10 Exceptional
18 Feb 2024
Excellent room, airco minibar, and good bed, the restaurant food in the morning and lunch is very good. Super nice swimming pool and a gym where you can exercise. Stayed in many places in santa marta and this one of the top 3!
Davey
Davey, 1-night trip
10/10 Exceptional
15 Aug 2024
Amazing hotel.
The service, food and hospitality was excellent.
Maybe the area doesn't look safe but i had the chance to walk to the old part of the city with my family without any issue.
I wpuld recommend it without hesitation.
Yecid
Yecid, 3-night trip
8/10 Very good
27 Jan 2024
Ideally located. Close to historic district.
David
David, 3-night trip
10/10 Exceptional
15 Oct 2024
All good
Thanks Randy and all the team!
Verified traveller
2-night trip
10/10 Exceptional
20 Oct 2024
Staff need more training in hospitality . You can hear the noise on the hallways, especially children let ran lose...
Martha
Martha, 1-night trip
10/10 Exceptional
27 Jan 2024
Wonderful property! All staff had great communication and made us feel right at home. The food was excellent and the rooftop pool was a blessing. We would definitely recommend this hotel.
Riley
Riley, 1-night trip
10/10 Exceptional
24 Aug 2024
Great valie for money. The hotel is lovely, super clean and within walking distance to the parque de los novios. Our room was spacious, breakfast was lovely with good options of delicious Colombian food. The pool was great, however I recommend you tonuse it early as it gets extremely busy after 5pm once everyone returns to the hotel.
Service in general was great!
Susan
Susan, 5-night trip
8/10 Very good
5 May 2024
Property and room very nice, a lot to do around the area,just make sure you are aware of your surroundings when out and about.
His
His, 2-night trip
8/10 Very good
30 Jul 2024
Large rooms
LUIS
LUIS, 3-night trip
10/10 Exceptional
10 May 2024
The hotel is clean, and the room was spacious with AC and comfortable king size bed, rooftop pool is really good with a great panoramic view of the city. The breakfast buffet is also a plus. The only downside is that there is a lot of trash next, and behind the building, which is not something such a nice hotel should have.