Our initial experience with this hotel was positive. The receptionist was polite, and the check-in process was fast. However, a significant drawback was the absence of an elevator. The room was clean, and the view of Istiklal Street was nice.
Our unpleasant encounter occurred during checkout with a rude staff member. When we attempted to have the included breakfast before departure, the receptionist questioned its inclusion. In my mother's language (Farsi), he accused me of lying. Frustrated, I showed him my booking information confirming breakfast, to which he responded by claiming it was a joke.
The hotel's restaurant was external, requiring a short walk to a nearby café. The staff there, influenced by the hotel receptionist, limited our breakfast, implying they were monitoring expenses. They even suggested extra charges for sandwiches, creating an uncomfortable situation. I won't return to this hotel and don't recommend it to others.